Shower and Bath Connection is your top choice for full kitchen and/or bathroom remodeling. We do not give our clients the hard sell. Instead, we focus on what fits your needs for your home, exceeding expectations, and over delivering. We are passionate about what we do, and it shows from every bathroom remodel to shower renovation. Our finished product is our greatest strength. Building strong relationships with our clients one of our values. We are proud of the fact that we become friends with the homeowners we work with.
Shower & Bath goes beyond offering renovation services for homeowners. In addition to bathroom and kitchen remodeling jobs, our staff is equipped to handle other residential projects. Our team in Tempe, AZ also assists our customers with HOA requirements as well as CAD drawing needs.
Business highlights
38 years of trusted experience
Services we offer
Bathroom and Kitchen Remodeling, Cabinetry, Tile, Custom Showers (walk in showers). We cater to remodels that would require specialized design and care.
Description of Work: I asked for a complete master bath remodel. They showed up within a week and reviewed my goals and I have not heard back or even received an email. Maybe it just takes them a long time but after two weeks to not even receive a quote means I probably could not complete the project by the new year.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
1.0
David L.
06/2016
5.0
home remodeling
 + -1 more
unknown
Description of Work: Outstanding professional contractor. We could not be happier with the results of the complete renovation of our second floor including all flooring, new master bath and second bath. The installation crew was very careful in our home and consistently exceeded our expectations. Would recommend Lon and his crew in a heartbeat.
Rating Category
Rating out of 5
Yes, I recommend this pro
Elizabeth K.
05/2016
5.0
home remodeling
 + -1 more
unknown
Description of Work: gutted and redid the master bath.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sheryl P.
02/2016
1.0
remodeling, home remodeling
 + 0 more
unknown
Description of Work: I think it is amazing that this business is so lucrative, the owner did not want to take the job because he did not like my design. |I don't care if he paid me to do the work, contractors so not get the opportunity to design the master bathroom that I pay for and use everyday.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Response from Shower and Bath Connection LLC
I am sorry that Mrs [Member Name Removed] is upset that I declined to work on her project. I believe every individual and/or business should have the right to accept or decline work. There are instances when I am uncomfortable entering into an agreement with a party. This happens to be a project I did not feel was a good fit for our company. Just as home owners have the right to hire me or decline to work with me, I believe I should have that same right. I am sorry that my decision not to take on your project offends you. Sincerely, Lon Libsack ShowerandBathConnectionLLC
Jim D.
12/2015
5.0
home remodeling
 + -1 more
unknown
Description of Work: Reliable, thorough, high quality work. Does a great job communicating along the way.
Rating Category
Rating out of 5
Yes, I recommend this pro
jeffrey M.
06/2014
5.0
home remodeling
 + -1 more
unknown
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Wai L.
03/2014
5.0
remodeling
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Wai L.
03/2014
5.0
home remodeling
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James L.
02/2013
5.0
home remodeling
 + -1 more
unknown
Description of Work: Exceptional work on total kitchen, master bath, study and fireplace redo. We had never done such an extensive remodel before and could have been overwhelming. The difference here is Lon. He was accessible, patient and made sure we were happy. He "suggested" us away from many potential mistakes both in design and costs. What started as a master bath redo turned into kitchen complete rework, study, flooring, painting and fireplace. The more we worked with Lon the more comfortable we became with giving him more. Crew is top notch and workmanship was very impressive. Very fair on pricing and flexible as we were slow on final decisions on several important items (did I mention we had not done this before?).
Rating Category
Rating out of 5
Yes, I recommend this pro
JODI F.
06/2012
1.0
home remodeling
 + -1 more
me te
Description of Work: I called Lon to finish a shower demo and grout work on my floor.. I supplied all the materials in terms of grout, floats, sponges, etc. 99.8% of my floor was already in and just some minor cuts needed to be done. He presented an estimate to finish my floor and shower of $35.00 per hour, per man with a total for all the work including the shower of $3899.00. I gave him a deposit and he proceeded to take full advantage of the "per man, per hour" by having 6 men at my house of which only 2 would be working. He then proceeds to tell me that I owe him way more than the $2000.00 deposit I gave him to finish the floor in addition to the 3899.00 for the shower. He was rude, unprofessional, and had no conscience about putting men on a job that had nothing to do just to increase his hourly sum. As for my shower, it was already demolished, all that needed to be done was to take out the bench and curb. Instead he took the drywall and backer board off and left me with just studs. He will take advantage of any situation given the opportunity.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Response from Shower and Bath Connection LLC
This member called me June 1st with a plea for help. Her previous contractor left the project for a reason that is still unclear to me. Due to the mess and partially torn out shower, it was apparent the last contractor left abruptly. She made it very clear she was behind in getting the project completed and needed to get things done quickly. Not knowing the full extent of how much repair would be needed to finish the flooring I informed her that it would be time and material. This was communicated clearly in the quote. I jumped thru every hoop to bring in crews to finish the flooring as quickly as possible. The installers were in the process of grouting the flooring when she informed my lead installer she was not going to pay for the work provided. This lead installer has been with me for 15 years and has not walked off a project until this one. My lead installer told me that her verbal abuse is not something he would put up with and asked to never go back to that job site. In my attempt to fix a job that was in disarray, I lost time, money and a completly clean record with Angies List. Not something that I take lightly. Although this post does not represent me in any true form, the additional 44 comments are a much closer reflection of my trustworthy and ethical work.
alan D.
12/2011
5.0
countertops, flooring contractor, remodeling, home remodeling
 + 2 more
good
Description of Work: Emailed at 6:00 am and got a call at 8:45 am. Can't ask for more than that. Lon was very instructive but they are 35 miles from me and out of the area. Thank you Angie's list for giving me there name when I searched within 20 miles.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DAVID H.
05/2007
5.0
flooring contractor, home remodeling
 + 0 more
The demolition of the existing shower was very well done. There was no residue or dust in the bathroom. New materials were installed very well. It was a professional job from start to finish. The only glitch, if you want to call it that, was a delay in installing the glass, which did not meet schedule by 2 days. However, we are more than satisfied with the results. The shower looks great. We are very pleased with the results and recommend this contractor to others.
Description of Work: Removed existing shower and installed new shower floor, panels, and glass.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$5,100
K. G.
04/2007
2.0
home remodeling, woodworking
 + 0 more
See comments above.
Description of Work: I contacted the company regarding kitchen cabinet installation and was told that they would only install cabinets from their fabricators. This after inquiring whether it was cabinets only? I guess they want to do all or nothing (flooring to countertops).
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
Response from Shower and Bath Connection LLC
I AM SORRY WE DID NOT PROVIDE YOU WITH THE TYPE OF HANDYMAN SERVICE YOU WERE LOOKING FOR. WE ARE A COMPLETE BATH REMODELING COMPANY, TO PIECEMEAL A PART OF YOUR JOB AND LEAVE US WITH LITTLE OR NO OPPORTUNITY FOR PROFIT IS UNFAIR. INSTALLING ITEMS YOU PURCHASED IS NOT WHAT WE DO. AT LEAST I DID NOT WASTE YOUR TIME ESTIMATING YOUR CABINET INSTALL! SORRY OUR HONESTY UPSET YOU.
Melanie S.
03/2007
5.0
ceramic tile, countertops, home remodeling
 + 1 more
The tile setter showed up on time, cleaned up after he was finished and was very nice and polite. The tile looks great.
Description of Work: Tiled behind the kitchen sink between cabinets and granite countertops.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
DEBBIE W.
11/2006
2.0
countertops, home remodeling, marble & granite
 + 1 more
When I called, I was informed that I had to pick out the granite I wanted before I could schedule an estimate appointment. I went to a recommended granite store to do just that, but without any price points I was not sure what grade would fit into my budget. Regardless, I picked several out in different grades to be prepared. When Lon arrived, I explained the work I wanted done (replace counter tops with granite slab, replace fixtures and mirrors, remove medicine cabinet, etc.). He seemed to be in a hurry and left before I was able to discuss all the work I was interested in doing. He also left without telling me when I would receive a quote - and to date I have never received a follow up call or quote from him. I have gone with someone else (a fabricator) who was able to give me a quote for the labor charges and the granite right on the spot and came with about 50 granite samples for me to choose from. If you just want granite countertops done - go straight to a fabricator.
Description of Work: I contacted this company to replace the counter tops in my bathrooms with granite slab and to replace the fixtures and mirrors. I was also interested in doing some tile work in the kitchen and remodeling my laundry room.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
4.0
Response from Shower and Bath Connection LLC
I TRY VERY HARD TO BE AS FAIR WITH CLIENTS AS I CAN. THERE WILL ALWAYS BE A FEW CUSTOMERS THAT ARE NOT A GOOD FIT. I SHOULD HAVE BEEN CLEAR MAKING NOTE THAT I WAS NOT INTERESTED IN A CONTRACT WITH HER. THAT WAS MY MISTAKE IN THIS INSTANCE. I WILL MAKE IT MORE CLEAR IN THE FUTURE IN THE RARE OCCASION IT HAPPENS AGAIN.
SANDRA B.
09/2006
5.0
custom cabinets, countertops, doors, glass block, home remodeling, lighting
 + 4 more
Lon, the company owner is very experienced in both the craftsman and design categories. We discussed my ideas for the remodel and he inserted his ideas together and everything worked. All work was done within a month. Personnel were experienced and sub-contractors were called in for certain parts. Their work ethics were professional, personnel were reliable, on time and did what they said they would do. Came when they said they would and shared information with me, as they worked. I did make a few changes and they were very willing to adapt. It was a good experience. I am so happy I had it done and anyone who has seen the work, is most complementary. The shower and bath company, were a pleasure to work with. One glass block in the walk-in shower cracked several months after the installation and Lon and another workman returned and fixed the situation, without charge. Repair work is perfect.
Description of Work: 2 bathrooms were remodelled. Master bath had tub and shower removed and replaced by a walk-in shower. New marble counter top. New sink and fixtures. New wall wood framed medicine cabinet. New wall sconce light fixtures. Repair wall and replace closet door with sliding mirror door. New sliding door to toilet area and new toilet. Painted. Remove bathroom large window and replace with glass blocks. Hall general bath had new marble counter top with 2 new under counter sinks and fixtures, new glass shower door, new corner medicine cabinet, new light fixture and new toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
MELINIA H.
08/2006
5.0
custom cabinets, flooring contractor, home remodeling, lighting, marble & granite
 + 3 more
Lon and his team are very professional and prompt. He went out of his way to accommodate our schedule and even helped us with design planning and color choice for the new master bathroom. He is very pleasant and extremely easy to work with. We would recommend his company Shower and Bath Connection to friends and family. We will definitely use his services again.
Description of Work: Complete Kitchen remodel (New cabinets, granite countertops, travertine backsplash, down draft cooktop in island install, new flooring, extensive new lighting and fixtures) Complete Master bath remodel (new large marble walk-in shower with double shower heads, granite countertops, marble flooring, new cabinets, new lighting and fixtures)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40,000
ROGER H.
07/2006
5.0
remodeling, home remodeling
 + 0 more
Lon runs an absolutely first rate remodeling company, specializing in baths and kitchens. I got his name from a friend and was blown away by the quality of the work. Not cheap, but everything is first class. The tile work is stunning. First class craftsmen and subs. Showed up on time, good constant communication, etc. Highly recommended.
Description of Work: Completely remodeled large master bath & downstairs bath; laid new wood entryway downstairs, new wood staircase, downstairs dining room cabinets, & new tile walls.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
General Remodeling,
Cabinet Making,
Marble and Granite,
Finished Carpentry and Woodworking
FAQ
Shower and Bath Connection LLC is currently rated 4.8 overall out of 5.
Monday: 6:30 AM - 4:30 PM
Tuesday: 6:30 AM - 4:30 PM
Wednesday: 6:30 AM - 4:30 PM
Thursday: 6:30 AM - 4:30 PM
Friday: 6:30 AM - 4:30 PM
Shower and Bath Connection LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, Shower and Bath Connection LLC offers free project estimates.
Yes, Shower and Bath Connection LLC offers eco-friendly accreditations.
Yes, Shower and Bath Connection LLC offers a 10% senior discount.
No, Shower and Bath Connection LLC does not offer emergency services.
Yes, Shower and Bath Connection LLC offers warranties.
Shower and Bath Connection LLC offers the following services: Bathroom and Kitchen Remodeling, Cabinetry, Tile, Custom Showers (walk in showers). We cater to remodels that would require specialized design and care.