About us
Business highlights
16 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
2.66 Reviews
Showing 1-6 of 6 reviews
jane H.
05/2023
solar panels
+ -1 moreOur salesperson was deceitful. He promised us that our panels would produce more than enough energy to FULLY COVER our electric bill. In fact, he went as far as to suggest that we contract with an electic company who would BUY BACK the EXCESS energy that our panels would produce. Our panels don't even produce 1/2 as much energy as i need to cover my electric bill. Now I still have an electric bill PLUS a $250 a month contract with this company!!
Description of Work: Needed solar panels
| Rating Category | Rating out of 5 |
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| quality | |
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$50,000
Karen N.
09/2015
solar panels
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$30,000
Paula A.
06/2015
solar panels
+ -1 moreI'm pretty happy with it. The work was good but pricing was a little high.
Description of Work: Installation and sale for 12 solar panels.
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Yes, I recommend this pro
$16,000
Troy G.
10/2012
water heater repair, solar panels, energy audit
+ 1 moreI never made it to the point of purchase, but others need to be aware. I was approached by a sales consultant. After a long pitch and answering a bunch of questions, I asked him to send me or provide information in writing including details of services and sample contracts. He initially stated that he couldn't do this, but after I stated I would not do business with a company that could not do this, he left to see if he comply with my request. He came back 30 minutes later to tell me that they could not provide detailed information in writing to me. As it is typical with other experiences, the gentleman maintained professionalism, up until the time he received his final rejection and was walking away. I am staying away from any company that does not have the credibility to put their services in writing.
Description of Work: Request for Solar service and energy audit
| Rating Category | Rating out of 5 |
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| professionalism |
Response from Pure Energy
Philip R.
03/2012
energy audit
+ -1 moreAvoid Avoid Avoid
Description of Work: They came to my door, and gave me a schpeel about how there were all sorts of tax breaks and money incentives to do some energy updating and solar work--so I scheduled an appointment for a little later that week with a sales person. They no-showed, no-called--so I called them back and scheduled again--they did the same thing. I reallyl wanted to explore my energy options so I called them again, and the sales guy came--I don't remember his named, but he was very polite and professional. The solar panels (not hot water) were too expensive- but he explained to me that if I get my ducts sealed, and total weatherization done- I could get enough money back to pay for the whole 1400.00 job. I scheduled it. They didn't show up for the first installation (of which I found out later they subcontract all of their work). The manager in charge of the company who was subcontracted (global green) was very sweet and willing to please the customer. She, however, did not come to the appointment. Instead, they sent someone who was very new--and just ran a diagnostic test, and put some weather stripping around the doors. Another company was subcontracted to do the internal duct sealing (aeroseal). They hooked everything up, and turned on the sealant- which instantly filled up my basement with sealant--I had to tell them to turn off the system and seal up the holes better. Although they were very bitchy--they did it with a grumble, and turned it back on--it still leaked into my house, but not as badly. They had no ventilation set up to clear the rooms. I'm pretty sure my antiques are now covered in sealant. When they were getting ready to leave, I asked about the rebates and money incentives. They said it would probably total about 300 dollars, but didn't know for sure. All and all, I say avoid making the same costly mistakes I made--I could have probably done the same work (by plugging the holes to the outside of the house) for under 100 dollars with a lot less stress.
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$1,400
Sean M.
08/2011
solar panels
+ -1 moreThe door-to-door salesman Travis Swanson was very nice and informative. He arranged for a salesman to come to our home and said the consultation should be about an hour of our time and there is no obligation to buy. We had an appointment arranged at 11:30 to meet up with someone. So we arranged for the appt to start at 10:00, hopefully it would conclude by 11:00 ? 11:15am to allow us time to get to the other appointment. John came at 10:05am to pitch his information about solar hot water heater; he discussed and showed us how to caulk windows that may result in leaky AC, and sealing electric boxes/switches with foam which was very helpful. We saved a lot of money by doing the fixes ourselves for about $7; that saved us hundreds if we had a professional who came in and did the work. Despite interruptions, like phone calls and children who wanted attention, I asked John to continue without me and teach my wife about solar hot water, electric seal and duct seal. I would return shortly to catch-up; apparently, John never advanced to teach my wife about solar hot water until I returned. Therefore, lost time; had he continued, we?d be finishing up around 11:05-11:15. By 11:20, John pulled out an estimate sheet to discuss the costs of the install; apparently, time had ran out and we needed to go to our next appointment. John asked for 20 more minutes, when we told him no, he was angry. A salesman should have said ok and asked about making another appointment at a later date so we can finish the consultation, hand out his card and cheerfully leave. In John?s case, he shook hands with us, walked out and tossed his briefcase into the car and drove off which didn?t seem very professional with us. The products were ideal and we plan to make the home energy efficient over time.
Description of Work: No Services Performed - Bad Consulation
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Response from Pure Energy
Contact information
430 W Warner Rd Ste 114, Tempe, AZ 85284
www.pesolar.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 PM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
10:00 AM - 4:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Solar Panels,
Energy Efficiency Auditing,
Water Heaters
FAQ
Pure Energy is currently rated 2.6 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 PM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 4:00 PM
Pure Energy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Pure Energy offers free project estimates.
No, Pure Energy does not offer eco-friendly accreditations.
No, Pure Energy does not offer a senior discount.
Yes, Pure Energy offers emergency services.
Yes, Pure Energy offers warranties.
Pure Energy offers the following services: Solar Hot Water, Solar Photovaltaic (PV) Systems, Weatherization, Radiant Barrier, Solar Attic Fans
Contact information
430 W Warner Rd Ste 114, Tempe, AZ 85284
www.pesolar.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 PM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
10:00 AM - 4:00 PM