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Plexus Technology Solutions, LLC

Computer Repair, Website Design & Development

About us

Plexus Technology Solutions, LLC has the experience and a solid understanding of the latest technologies the job requires. New technology is emerging every day. We understand how crucial it is to stay on top of it to provide the most cost effective, reliable solution to your problem. Remote Support available! $40 per incident flat rate $25 off coupon available at: www.plexustechnology.com

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Specializes in custom technology solutions for home or office. No job is too small or large. Typical services include but are not limited to: Server & PC - Installation & Maintenance, Hardware & Software Installation, Virus/Spyware Removal, Business and Home Networking support, Remote Access, and Mobile Device support.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.737 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
8%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.5
punctuality
4.4
Showing 26-37 of 37 reviews

ALEX C.
03/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Network optimization. Fast and reliable service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

William R.
08/2014
5.0
computer repair, web designers
  + 0 more
unknown
Description of Work: They set-up my website. Before I used them when my hard-drive crashed and they restored my data from my back-up and set-up all of my programs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Jack S.
03/2014
4.0
computer repair
  + -1 more
.
Description of Work: Cleaned virus.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$85

Response from Plexus Technology Solutions, LLC
[member name removed]- Thank you for taking the time to give us a review. The last time we did any work for you was on September 24th of last year, not last week as in indicated in this review. I have gone through our phone records at that time and also our e-mail communication. I do not see anything that would make me believe that we weren't being responsive. If you can remember back in September as to what we did that you were turned off by I'd really appreciate it so we can do better. Again thank you for taking the time.

Betty P.
03/2013
3.0
computer repair
  + -1 more
Same as above.
Description of Work: The work that was done was fine. I tried to call two more times for service. THe first time it took 4 days for him to get back to me only to tell me he was to busy to do the work at that time. The second time I called I never received a call back at all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$75

Jo-Hanna K.
07/2011
5.0
computer repair
  + -1 more
see above.
Description of Work: Cory Gould came to my house to work on the slowness of my computer. He ran a number of diagnostic tests and within an hour, it was running much more quickly. He essentially cleaned out a lot of malwear that was clogging the system. He called when he was on his way and was prompt. My only criticism was that I had the appt. for the day before but he couldn't make the appt. because he was tied up on another job so it was postponed although I had waited for sometime for him and he didn't call. I had a $25 discount on his ad in Angie's List that he applied to my bill. All in all, I would highly recommend him and will use him again. He does both residential and commercial work. JoHanna Kirk

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$75

Gordon H.
08/2010
5.0
computer repair
  + -1 more
Cory responded very quickly to my call for help. I had been trying to get rid of a virus on my own but still was having problems. When I got the "blue screen of doom" with an error message saying Windows had shut down in order to protect my hard drive, I knew I needed to call in the cavalry. I am just starting on an important consulting project and couldn't afford to lose my computer at this critical time. Since I'm running Windows as a virtual machine on my MacBook using VMWare Fusion, this was a little bit more complicated than usual. I went to the Apple Store and they sent me to the Microsoft Store, where they suggested I go to the Apple Store. I needed someone who could work with both Mac and PC issues. Cory asked for more information before taking on this repair. I was able to tell him what I had already done and what the results were and at that point, he said he thought he would be able to help. I dropped off my computer at Cory's office at noon and had it back by 5:30 p.m. Cory quoted me $75 for the job and that's exactly what he charged me. I was very pleased to find Plexus Technology Solutions on Angies List and will definitely contact Cory again for computer repair and services.
Description of Work: Checked laptop and external hard drive for viruses, malware, etc. and removed the remnants of a virus that I couldn't find and fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Arlan G.
07/2010
5.0
computer repair
  + -1 more
This was a very, very positive experience. Cory arrived a few minutes before he was scheduled, and performed all of the work very efficiently. He was able to reconfigure my laptop so I can access all of the programs, the router works great and my I-Pad is working perfectly. Getting into my MSN account required Cory speaking with Qwest. He was on hold for quite a while and did not charge his full rate for the time he was on hold. He also added some additional features that I was not aware I could access. And he set it up so he can remote into my laptop (with my permission) so if I encounter problems in the future, he can diagnose and repair quickly and easily. I can honestly say you could not do better than Plexus Technology Services for any work you need done to your computer or network. Plexus reflected their high Angie's List ratings and I am extremely satisfied.
Description of Work: My laptop PC would not access the Internet, and I could not get into my MSN email account. I also had a new wireless rouetr installed, and my I-Pad was configured.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

connie C.
04/2010
4.0
computer repair
  + -1 more
He is always capable of helping you with computer problems, whether it's at your place, on the road, or at his his place. He does a great job. I've been satisfied with his work.
Description of Work: He replaced a video card for a computer and dealt with some other computer problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$30

Staci B.
02/2010
5.0
computer repair
  + -1 more
Cory responded promptly and was friendly and knowledgeable, and was able to arrive within 24 hours to help me fix my problem. He was a little late in arriving, but did call beforehand to let me know. I had issues that took longer than he had estimated to fix, but I am grateful that he did get the job done and also offered tips and free follow-up. His fees are a bit steep for me personally (though in-line with other competent computer technicians) and he does give an Angie's List discount. Overall a job well done.
Description of Work: Cory helped me to restore my data from a computer that had crashed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

STEVEN P.
01/2010
5.0
computer repair
  + -1 more
Plexus arrived within a few hours of my call and quickly ascertained that the problem was a bad router versus something wrong with the laptop. Replaced the router and configured it. Problem solved. I also asked Plexus to set up and configure my daughter's wireless printer. This was more challenging for Plexus but without blinking an eye....after a few setbacks....they determined what the problem was and again corrected the problem and got the printer up and running. Outstanding service. Outstanding experience. Outstanding knowledge and experience.
Description of Work: Traveled to Arizona with company laptop and could not connect to the internet with the router at my daughter's house. Called my company IT department who couldn't fix the problem. Called Plexus to troubleshoot the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DIANE C.
10/2009
5.0
computer repair
  + -1 more
He was wonderful. He gave me $25 off for being an Angie's List member, which I appreciated. He was able to solve my problem, and I liked everything about him. I knew he was honest, and I would most definitely use him again.
Description of Work: He repaired my computer in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Linda C.
09/2009
5.0
computer repair
  + -1 more
It could not have gone better. He did an amazing job of dealing with the virus issue, speeding up my computer (by doing whatever people do to get rid of the slowness - even offered to explain what he did to do that but - I don't need / want to know) and had the side benefit (unplanned) of hooking up my new printer.
Description of Work: Removed virus, made computer work faster, set up a new printer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1
    • 2(current)

Contact information

4700 S Mill Ave, Tempe, AZ 85282

http://www.plexustechnology.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Website Design & Development

FAQ

Plexus Technology Solutions, LLC is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Plexus Technology Solutions, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Plexus Technology Solutions, LLC offers free project estimates.
No, Plexus Technology Solutions, LLC does not offer eco-friendly accreditations.
No, Plexus Technology Solutions, LLC does not offer a senior discount.
Yes, Plexus Technology Solutions, LLC offers emergency services.
Yes, Plexus Technology Solutions, LLC offers warranties.
Plexus Technology Solutions, LLC offers the following services: Specializes in custom technology solutions for home or office. No job is too small or large. Typical services include but are not limited to: Server & PC - Installation & Maintenance, Hardware & Software Installation, Virus/Spyware Removal, Business and Home Networking support, Remote Access, and Mobile Device support.

Contact information

4700 S Mill Ave, Tempe, AZ 85282

http://www.plexustechnology.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM