"i was on vacation,and out of town when this member requested an estimate,i was in an area where i simply could not check my emails,or reply to the request from the member,so i apologize for the members disappointment in angies list.we always try our best to respond to request for estimates,and let the member know if their project is a good fit for our company,or if we can help them in any way. thanks dave"

"we always try to be professional,and courteous, my recollection of the call i received was from an out of state number, and they were simply being rude in demanding a estimate,our goal is to be professional, and always return calls,and make sure that the project that the customer is looking to get an estimate is a good fit for our company so that we do not waste the customers time if it is simply not something that we are interested in doing.again our goal is to earn your business, do a quality professional job,done on time"

"WOW,very different from the emails i received from the client, who repeatedly said thanks so much for all your efforts,and thanks for your estimate. may i make a point that the only negative reports we have are from members who did not have the work done.and in both cases the members were expecting 30-50% discounts. our goal is a quality finished product, done on schedule. not a low bid, always behind schedule, low quality unfinished product. we will constantly work hard to earn your business, as the reports that actually hired our company to do their work have demonstrated. we hope we can earn your business."

"As to my memory, there was never a request to get an itemized estimate, as I would happily itemize upon request. As to my memory the customer replied to my emails that if they could do the work themselves and save money,that was an option. This is mostly always true. If you have the skills to do the work yourself, you will always save money. Dave Interior Remodeling by Simmons"