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I Clean Carpets

Carpet Cleaning, Ceramic Tile, House Cleaning,

About us

I Clean Carpets LLC is a Owner Operated Company that has over 14 Years Experience. I personally do all jobs myself so that the CUSTOMER will always get top quality cleaning. I use a powerful truck-mount steam clean unit. No Bait N Switch Prices. Always upfront, honest, competitive pricing. Preconditioner/Pretreat included with every service (which 90% of all companies UPSELL as soon as they get to your house). I'm a member of the Better Business Bureau "A" rated and give high quality cleanings every time to my customers and look forward to doing business with you soon. I accept all credit cards, checks, paypal,and cash.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

carpet cleaning,tile and grout cleaning, expert pet stain/odor removal, upholstery cleaning. Al types of area rugs cleaned, , leather cleaning, wool rug cleaning, commercial and residential cleaning, dryer vent cleaning.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Reviews

4.610 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
10%
2
10%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.6
responsiveness
4.5
punctuality
4.4
Showing 1-10 of 10 reviews

Kyle M.
09/2017
5.0
carpet cleaners
  + -1 more
There was a problem with the guy showing up to clean that carpets at the time agreed upon. Owner came that night to clean the carpets and gave me a discount. He did an excellent job.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Gin S.
06/2015
5.0
carpet cleaners, house cleaning
  + 0 more
He was quick, and, he was able to get a few high traffic areas cleaned up. Everything looked great.
Description of Work: Cleaned carpets, in living room, dining area, hallway and three bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Scott F.
04/2015
5.0
carpet cleaners
  + -1 more
I have used Rob for the past 5 years to clean my carpets. Today I woke up to my dog diarrhea all over my carpets. What a nightmare. I called Rob in a panic knowing I needed someone to clean them today before they were permanent and smelled up my house. Like always he responded right away and came over and saved the day and my carpets. Everytime I call Rob he does an amazing job. Its the little things like putting corner guards on the walls to keep from his hose from scraping the walls and lots of other attention to detail. His pricing is great and he's extremely professional. I would highly recommend him to all my friends.
Description of Work: Cleaned my carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Patricia B.
09/2014
3.0
carpet cleaners, house cleaning
  + 0 more
The first time I Had him clean one of our apartments he did a good job. Since then, I had one of my tenants call him to clean her carpet. She called him 3 times within a week and he did not call her back. If he was really buzy, he should have called her back and told her. For this reason I won't be calling him again.
Description of Work: Nothing. Did not call back

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Kathy B.
02/2014
5.0
carpet cleaners
  + -1 more
To say that Rob is neat, punctual, organized and professional would be an understatement. He brings bumper guards to protect your walls and furniture. He explains everything he is going to do in detail. He is capable of pulling pet odors and stains out of your carpet and also your padding. I don't know of any other company who does this. He is a one man operation from booking your appointment, doing amazing work and follows up to make sure you are completely satisfied! A diamond in the rough.
Description of Work: Rob cleaned all the carpets in our rental property and our new home in Paradise Valley. He even made an emergency visit to our current house when our dog had an accident in our walk in closet and we were having a luxury home tour coming through our home this week!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

nancy C.
11/2013
5.0
carpet cleaners
  + -1 more
It turned out really well. He is amazingly good. He explained everything to me and the cost upfront. I was super pleased. I am having them back to do more work for me. The amount of work that they did was a great bargain. He also used a special cleaning tool for pet stains that gets down to the padding as well. He has a truck mounted cleaning system.
Description of Work: They cleaned the carpet in the apartment. They took care of all the pet stains and odors. They cleaned the carpet in the whole apartment which included 5 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from I Clean Carpets
Thank You [removed member name] for your repeat business. It's always a pleasure doing business with You. Sorry I had a Family emergency in Florida before Your next upcoming appt. I'm glad You understood the situation, and I look forward to serving You again.

SHEILA M.
10/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
Rob,owner of and quot;I Clean Carpets and quot; is a true perfectionist of his craft. He has a great attitude and works tirelessly until he is satisfied with the process. I have finally discovered the best of the best! I highly recommend Rob for his excellent work ! My tile and carpet look new again ! All of this for a very fair price. A sure rehire in the future.
Description of Work: Cleaned carpets,tile and security door screen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sherry P.
10/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
My elderly Mother and older sister had two dogs; one of which preferred the carpets as her weewee-pad. They lived in the house for 7 years and after they left I was left with the task of cleaning it up and selling it. The only carpet that the one dog did not soil was the carpet in the master closet. Otherwise, she soiled the living room, dining room, family room, master bedroom and 2 other bedrooms. The smell of urine was imbedded in the carpets and pads. In comes Rob. He did an amazing job cleaning 7 years of dirt and usage along with 5 years of dogs!!!! He also steam-cleaned the tile floors; the carpets actually look new and the smell was gone. They had used other carpet cleaners but they were never able to get the residual smell out. Robert was able to. He was there for and frac12; a day and got the job done. I highly recommend Robert and his service. You will not be disappointed.
Description of Work: Steam cleaned the tile floors and cleaned all of the carpets in a home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

Response from I Clean Carpets
Thank You [removed member name] for Your business. Thank You for taking the time to do a Review. I'm soooo happy You are totally satisfied with my high Quality workmanship. I'm happy Everything turned out great and look forward to serving You again. It was also very nice to meet You. Take Care [removed member name]. Rob @ I Clean Carpets LLC

Jone R.
10/2013
2.0
carpet cleaners, ceramic tile
  + 0 more
I called for an estimate for cleaning carpet in 1 room and some tile. He said over the phone it would be $100. He was an hour and a half late and he then said right before the job that it would be around $300 and I thought that was way over. We ended up settling at $250. This was all for 1 bedroom and some tile in the hallway and the kitchen. They were ready to leave and I stopped them and told them they weren't done with the tile and he said oh ok. There are still some pieces of carpet padding in the grout of the tile.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$250

Response from I Clean Carpets
Thank You for Your Business. Thanks for submitting a review on my company. I'm sorry for Your experience with my Company. However, I don't agree that my Company deserves a D Review, and here's why. When You called for an estimate I did tell You it would be $100 for steam cleaning of 1 master bedroom carpet, and tile cleaning of a small kitchen. I ask every customer when they call my company, do You have any pet stains or pet odors that You need to get removed, as this is the only thing that I charge additional for, and Your response was no. When I arrived at Your residence, the bedroom was covered in pet stains. The kitchen tile turned into a kitchen, dining room, entry way, living room, and hallways (2). My Company does not Upsell, or push aggressive sales on Customers because I perform every job, and I don't do that at all. Before we did any work, I submitted an estimate of 300 and You said it's a little much for my budget and I gave You $50 off because I have a good heart, and treat my customers right. As for being late, I give all Customers a 2 hour window for arrival. Yours was 9-11 and we arrived at 1030. If we arrived at 12:30 that would of been considered late. I have an A rating with the BBB and I perform 1500 jobs a year with no complaints. We moved everything for you wall to wall, so You could get the most thorough cleaning, and You were happy when we left. 2 days later I did a follow up call to see if Your happy with the results, and You were happy and said yes everything looks great. I have a great reputation, and great track record, and have been in this field for 16 years. I personally Guarantee all services performed. I don't know what changed Your mind about the job. If You weren't happy I would of come back and redo the job for FREE. I've called You 2x's to try to work out what went wrong but I haven't gotten a response. I'm sorry again about how You feel, and I hope One day soon You will call me and we can work it out. Thank You again for Your Business, and I look forward to a response so We can work it out and move on. Take care Jone Rudolph. Kind Regards, Rob @ I Clean Carpets LLC (480) 274-2627

Stephanie L.
07/2013
5.0
carpet cleaners
  + -1 more
Rob was very professional, on time, and respectful. He went above and beyond by cleaning areas at no charge. Our dog had soiled 4 areas in a small hallway, and Rob was able to completely remove the stains and odor. He worked extremely hard and was very thorough. Would definitely recommend this company!
Description of Work: Cleaned my carpets including treatment of areas soiled by pet urine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from I Clean Carpets
Thank You for Your Business and for taking the time to do a review. I always go above and beyond for all of my Clients. High Quality and Affordable pricing is my main goal for All Customers. I'm glad you are Happy with the end result. See You in 6 months and thanks again. Sincerely, Rob @ I Clean Carpets LLC

    Contact information

    3116 S. Mill Ave.#196, Tempe, AZ 85282

    www.icleancarpetsaz.com

    Service hours

    Sunday:
    6:00 AM - 9:00 PM
    Monday:
    6:00 AM - 9:00 PM
    Tuesday:
    6:00 AM - 9:00 PM
    Wednesday:
    6:00 AM - 9:00 PM
    Thursday:
    6:00 AM - 9:00 PM
    Friday:
    6:00 AM - 9:00 PM
    Saturday:
    6:00 AM - 9:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Ceramic Tile,
    House Cleaning,
    Dryer Vent Cleaning,
    Floor Cleaning and Waxing,
    Home and Garage Organization,
    Water & Smoke Damage,
    Upholstery Cleaning

    FAQ

    I Clean Carpets is currently rated 4.6 overall out of 5.

    Sunday: 6:00 AM - 9:00 PM

    Monday: 6:00 AM - 9:00 PM

    Tuesday: 6:00 AM - 9:00 PM

    Wednesday: 6:00 AM - 9:00 PM

    Thursday: 6:00 AM - 9:00 PM

    Friday: 6:00 AM - 9:00 PM

    Saturday: 6:00 AM - 9:00 PM

    I Clean Carpets accepts the following forms of payment: Check,MasterCard,PayPal,Visa
    Yes, I Clean Carpets offers free project estimates.
    Yes, I Clean Carpets offers eco-friendly accreditations.
    No, I Clean Carpets does not offer a senior discount.
    Yes, I Clean Carpets offers emergency services.
    No, I Clean Carpets does not offer warranties.
    I Clean Carpets offers the following services: carpet cleaning,tile and grout cleaning, expert pet stain/odor removal, upholstery cleaning. Al types of area rugs cleaned, , leather cleaning, wool rug cleaning, commercial and residential cleaning, dryer vent cleaning.

    Contact information

    3116 S. Mill Ave.#196, Tempe, AZ 85282

    www.icleancarpetsaz.com

    Service hours

    Sunday:
    6:00 AM - 9:00 PM
    Monday:
    6:00 AM - 9:00 PM
    Tuesday:
    6:00 AM - 9:00 PM
    Wednesday:
    6:00 AM - 9:00 PM
    Thursday:
    6:00 AM - 9:00 PM
    Friday:
    6:00 AM - 9:00 PM
    Saturday:
    6:00 AM - 9:00 PM