HICKMAN PLUMBING

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Imagine my surprise that not only was the technician early but I also found the tech up in my roof. I was not too happy about that since I wanted to see his actual work and I didn't appreciate him starting his work before the customer arrived. After he left, I found out that my air conditioner no longer worked due to a blown fuse which he replaced.

The service man was overworked. The first time he replaced the water heater with a unit that was too large. We had to wait until the same service man was available to fix the problem. Again, the supply house gave him the wrong sized heater. So again, there was a delay. I felt really bad for our service man because he tried his best, but I didn't feel Hickman supported him very much.

BEST PLUMBER I HAVE EVER USED!

CHARLIE WAS PROMPT, ON TIME, EXTREMELY KNOWLEDGEABLE AND EXPERIENCED, WELL PREPARED, AND VERY CUSTOMER-ORIENTED. RESPONDED ON SAME DAY THAT CALL WAS MADE. OFFERED CONSULT AND EXPERT ADVICE AT NO CHARGE, THEN PROCEEDED WITH NEEDED REPAIRS VERY EFFICIENTLY, HAVING ALL PARTS AND SUPPLIES ON HAND. QUOTED THE COSTS FOR APPROVAL BEFORE ACTUAL REPAIR WORK BEGAN. OVERALL, A COMPLETELY WONDERFUL EXPERIENCE. I'LL ASK FOR CHARLIE NEXT TIME I CALL TOO!

HICKMAN'S WERE PROMPT AND VERY THOROUGH WITH MY JOB. THEIR PRICE WAS FAIR AND THEY CAME TO MY HOUSE IMMEDIATELY. THEY WERE ALSO VERY EFFICIENT. IT ONLY TOOK ABOUT 1/2 HOUR.

I WAS VERY PLEASED THAT THIS COMPANY WAS ABLE TO SEND A PLUMBER TO MY HOME ON THE SAME DAY I CALLED. HE ARRIVED AT THE SCHEDULED TIME. HE QUICKLY PERFORMED THE WORK THAT I NEEDED DONE. I HAD QUESTIONS ABOUT THE DRIPPING KITCHEN FAUCET. THE PLUMBER GAVE ME A LESS COSTLY ALTERNATIVE TO REPLACING MY FAUCET. HE TOLD ME WHAT I WOULD NEED AND HOW TO REPAIR THE FAUCET MYSELF. I APPRECIATED THAT HE DID NOT TRY TO TAKE TO TAKE ADVANTAGE OF ME BY TRYING TO SELL ME AN EXPENSIVE FAUCET REPLACEMENT.