Goettl Air Conditioning & Plumbing

The tech came out and said he had to put Dye in my unit that was down so he could find the leak . My one unit was low on refrigerant and had to put dye in than he added 3 pounds of refrigerant . He charged me $1,373.00 for this . Total rip off . I called my friend who runs a HVAC company and had him look at my one unit that Goettl serviced . There was no dye present in the system put in .The dye cost was $1,100.00, My new tech found the leak right away it was the coil outside that was leaking refrigerant and no dye was present it was just the oily refrigerant and found the leak immediately. So I got ripped off as the Goettl tech charged me for this and never put dye in the system. The tech checked the coils in the attic so he said . My tech checked the coils and took a picture of the plate that covers the coils and the screws still had the plastic over the screws so he lied about that because he did not even take the screws off to check it . I have a picture of the plate cover which he did not take off because the screws were still sealed with the plastic on them. So the Goettl tech lied to me about that also. So I got charged $1,373.00 for dye that I did not get , lied about checking the coils in the attic, and did not even check the coils in the unit outside . My tech has pictures , found the leak outside right away with the refrigerant leaking with no dye in it . So Goettl totally ripped me off $1,373.00 dollars . I would not use Goettl ever again . My friend who is in charge of HVAC in a business says the dye only cost him $90.00 to buy and I get charged $1,173.00 by Goettl for a service I never received . My tech said he did not need to use dye as he found the leak in the outside coils immediately on inspection . Goettl totally ripped me off and Iâ m fighting the charge as terrible service .

Not installed correctly. Told weird smell the AC made would just go away. Holes cut in my ceiling not patched. Broken AC unit in 3 months.

I had "Adam" come to my residence in South Scottsdale, due to a plumbing leak that occurred in my attic. I am thinking, who was I going to contact the day before Super Bowl, to get my leak fixed 4:00 pm, on a Saturday. Adam was very professional, as he called 30 min. before arriving.,. This company was very professional, and I can honestly say, I will never look for another company, should I need a plumber again. I don't usually write reviews, but when you get excellent customer service, they deserve my time!

I had a young gentleman by the name of Ronald come out to my home, Ronald was excellent, ahead of schedule, well knowledgeable, polite and respectful. I recommend Ronald for any HVAC services that you may need.

We had Jon Parks for our service man and he provided excellent advice on our water conditioner unit We couldnà ¢à  à  t be happier with his service and recommendations. We were very happy with the fast service and the excellent team installing our unit! Thank you for quality and excellent service and advice! Bruce Spears

technicians Tim and Andrew came out and did a throughly complete inspection of both our heater and air conditioner. They spent over two hours checking out everything. Kept us informed of everything they found and made suggestions that would benefit us in the long run. Made a repair that was cost efficient. Highly recommend Goettl Plumbing. Tim and Andrew were great!!!

Very timely and completed excellent work and gave us ideas for others..ask for Donald he is great

Did a great job

Hired to Install and maintain Hot Water Heater. Provided prompt information and came ahead of scheduled and completed the Installation, and while there, performed a maintenance of my inside plumbing to see if there were any problems! Definitely would recommend this Company, their pricing for service is very comparative to other Plumbing type companies.

A

I ask for a inspection and got a plumber providing me estimates of suggested repairs, Not was I really ask for.

Jaime was very professional and did an excellent job. Keep in communication when he would be here and replaced both toilets.

professionals, courteous, on time .

Not cheap but good work.

Keep the repair parts.

The camera did not have locating ability other than length or line and estimated depth.

Effective and very courteous

Had a clogged main drain. Tech cleared the damage but left the cleanout open, Called twice to have it fixed and no reply. Also were supposed to return the test to see where the blockage occured, the city side or my side. No action.

Tankless water heater installed in June developed a leak and corroded. The heater was not installed with proper clearances per the install manual of the manufacturer. However, after bringing up these issues, they promptly moved the heater into a better location providing proper clearances and replaced the corroded parts.

Great work on replacing a water pressure regulator.

Quick and easy - did the job right! Polite, knowledgeable.

Excellent service explained entire procedure completed work and left work area in order, very satisfied'

Came the day I called and did great work.

They did not do what I asked them to do and they still charged me.

Arrived earlier than expected, completed the job quickly.