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Aqua Science

Water Filtration and Softening, Plumbing, Misting systems,

About us

Since 1984, Aqua Science has been the premier source for quality water filtration, reverse osmosis, and no salt conditioners and water softener products. We’ve proudly served over 100,000 customers in the Metropolitan Phoenix area and have performed over 120,000 service calls in the past three years. Plumbing, water heaters, water softeners & misting systems. Additional fax - (480) 889-0352. Additional phone number - (480) 894-0770. Additional email - service@aquascienceaz.com. Additional DBAs - Costless Water, Puretec.

Business highlights

27 years of trusted experience

Services we offer

Plumbing, Water Heaters, Water Softeners & Misting Systems.

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.636 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
3%
3
14%
2
11%
1
22%


Rating CategoryRating out of 5
quality
3.7
value
3.8
professionalism
3.9
responsiveness
3.7
punctuality
4.0
Showing 26-36 of 36 reviews

Barb F.
08/2016
5.0
water softeners
  + -1 more
Repair and service were excellent.
Description of Work: Repaired water softener and replaced filter in reverse osmosis system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda H.
06/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: New solar heater for pool

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Bryan L.
04/2015
5.0
misting systems, plumbing, water softeners
  + 1 more
unknown
Description of Work: New Patio Misting system. About 65' of tubing, misters every 24", a single zone using a 120volt pump, about 1gpm at 1000 psi. Had to install a new water spigot from a nearby bathroom and a new outdoor electrical outlet from an exterior bedroom wall. Estimator was on time and explained things very thoroughly... and the installer did the job in one day. Works great .. very satisfied!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Charlene L.
04/2015
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: They recharged our water filteratiion system and changed the cartridges which we had all ready purchased

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

HAROLD H.
04/2013
3.0
water softeners
  + -1 more
see above
Description of Work: I have used this company for many years in the past . What I have noticed past few years is that they seem to have lost the "hands on" responsiveness they once had - I think this is because they have grown to become such a large company now and as a result of this the management is nto as sharp as it used to be. They installed a dual tank water softener system many years ago along with two R/O Systems and they have been the service provider for those systems since then . No real complaints about the service up to now but my current rating is a reflection on my experience recently . My old softener system is leaking from one of the tanks so I put in a call to them . I had to speak with a couple different people before I could find anyone to listen to my propblem . After three or four phone calls I finally got hooked up with a guy in sales and that person was a bit difficult in terms of answering my "basic qyestions " regarding how much cost to fix existing unit and whether or not it would be more economical to just buy a whole new unit . Eventually I got the information but it took me a few days of "back and forth" amongst three people to get it . Meanwhile, because I was so frustrated with the process as well as the price they quoted me , I contacted "Clear Water Concepts " (rated "A" on Angies List ) . The owner answered the phone immediately - I sent him a photo of my unit (just like I had done with Aqua Science ) and this guy immediately knew what I had , discussed all my options on the phone and the end result is he sent me a written quote that evening . His quote was for the same basic unit , same manufacturer of the valve/controller unit , better warranty and the pricing was $ 1700 versus $ 2700 ! Needless to say , this is where I placed my business ! I also will say that I have been an Angie's List subscriber for awhile now and I am beginning to see the value of this register - very helpful !!

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$2,700

Antonio P.
08/2011
5.0
plumbing, water heater repair, water softeners
  + 1 more
I am a very picky consumer and they are one of the best companies I've ever worked with. They're inexpensive compared to national brands, at times less than half. They are extremely professional and courteous in person and over the phone. I've called them several times and they always take care of me. I asked them to call before they came and they always did. Their salesmen, Larry Shimmel was extremely professional and not in the least bit pushy. I highly recommend them.
Description of Work: They installed a heavy-duty water heater, water softener, and RO system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Andy A.
07/2011
2.0
water softeners
  + -1 more
The Tech showed up on time and was very nice, however he said the water softener was not leaking, it was air conditioning condensation. We explained to him that the air conditioner drained in a totally different place and he still could not diagnose the problem. He charged us for the time he spent trying to figure it out. We called another plumber the next day and he was able to figure out that the seals were bad. We called Aqua Science to try to get a refund of the money that we paid, but they were totally uninterested.
Description of Work: My water softener was leaking. Aqua Science is the local dealer and service provider, so I called them to fix it.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$200

Lonnie N.
09/2007
3.0
misting systems
  + -1 more
They damaged a water pipe and they came back to fix that, but they also left other stuff which needs to be redone. I have not heard from them since they were out here last time. I'm not too happy with their service.
Description of Work: I had them install a misting system. This was a high pressure system for the patio, it emits vapor, makes air moist, and cools the air down. This took about 6 hours.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$2,300

MARLENE W.
08/2004
5.0
water softeners
  + -1 more
TECHNICIAN WAS ON TIME AND VERY PROFESSIONAL. HE WAS VERY INFORMATIVE AND TOOK THE TIME TO EXPLAIN HOW MY SYSTEM WORKED. SUGGESTED A FOLLOW-UP CALL IN SIX MONTHS TO ENSURE THE SYSTEM CONTINUES TO WORK PROPERLY.
Description of Work: CHANGED THE FILTERS AND CHECKED WATER QUALITY, HARDNESS, AND PRESSURE OF REVERSE OSMOSIS SYSTEM. ALSO CHECKED THE TIMER AND PERFORMANCE OF THE WATER SOFTENER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

08/2004
3.0
plumbing
  + -1 more
COMPETITIVELY PRICED, FAIR, BUT IT TOOK TOO MANY CALLS ON MY PART, NOT THEIRS, TO GET THIS SERVICE COMPLETED. ACCIDENTS, DAYS OFF, WE WERE GOING TO CALL YOU, ETC WERE ALL THE EXCUSES. GENERALLY, THIS COMPANY DOES GOOD WORK, SO I WOULD USE THEM AGAIN.
Description of Work: INSTALLED A PRESSURE REGULATOR ON THE MAIN WATER LINE, AND IN ADDITION, INSTALLED A NEW BALL VALVE, REPLACING THE GATE VALVE. ALSO DO OUR REVERSE OSMOSIS EVERY SIX MONTHS.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$205

SUE M.
08/2004
5.0
water softeners
  + -1 more
I HAVE BEEN USING THIS COMPANY FOR OVER 5 YEARS. THEY KEEP GOOD RECORDS SO THEY CAN TELL YOU WHEN YOU NEED TO REPLACE PARTS. THEIR SERVICE CALL PRICE IS REASONABLE, AND SO ARE THE PARTS.
Description of Work: SERVICED MY REVERSE OSMOSIS SYSTEM IN MY HOUSE. REPLACED THE CARTRIDGES AND TESTED THE WATER PURITY. THEY ALSO CHECKED MY WATER SOFTENER TO MAKE SURE IT WAS WORKING PROPERLY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1
    • 2(current)

Contact information

1923 E 5th St, Tempe, AZ 85281

http://www.aquascienceaz.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Filtration and Softening,
Plumbing,
Misting systems,
Water Heaters,
Solar Panels,
Drain Cleaning,
Water Coolers

FAQ

Aqua Science is currently rated 3.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Aqua Science accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Aqua Science does not offer free project estimates.
No, Aqua Science does not offer eco-friendly accreditations.
No, Aqua Science does not offer a senior discount.
No, Aqua Science does not offer emergency services.
No, Aqua Science does not offer warranties.
Aqua Science offers the following services: Plumbing, Water Heaters, Water Softeners & Misting Systems.

Contact information

1923 E 5th St, Tempe, AZ 85281

http://www.aquascienceaz.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM