Air Masters is a Family Owned and Operated HVAC company with over 40 years of Combined HVAC experience. We accept all Major Credit Cards, Cash, Check, and YES we offer Financing as Well. We are an Accredited Business with the Better Business Bureau and we are Licensed, Bonded, and Insured. ROC #234012.
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
Residential & Commercial: Service, Maintenance, Indoor Air Quality, Duct Cleaning, and New Unit Installation. 24 Hour Emergency Service 365 Days a Year!
They stole my money. First they scheduled appointments which they didn't make, then they didn't show up, then they didn't return my ~4 calls and extra texts to both of them for 1 month!
Description of Work: I paid them $1200 to do coil cleaning on 6 ACs and they didn't do it. They took our money and ran. I am filing with the Arizona Registrar of Contractors. Shame on you Troy. Shame on you Jason.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,200
Charles S.
07/2014
1.0
heating & air conditioning/hvac
 + -1 more
Following their initial appointment in which I purchased the 3 year service agreement, they have been a no show. I contacted them several times in the Fall and Spring for a check before Winter. Never returned my phone calls. In May I called to schedule a check prior to the full summer heat. They schedule an appt in May, then called the day of the appointment because Jason was sick and rescheduled for 2 days later, then they no showed. I called several times a day for 10 days and never received a return phone call. I finally gave up and turned it over to my father to file a complaint with the Arizona Registrar of Contrators. Before submitted the complaint, my dad gave them one last call (from his phone number). Hmmmm, they returned HIS call. Jason apologized and scheduled an appointment for July 1st between noon and 2 pm. They never showed and never called. And now, he is no longer answering or returning calls from my fathers phone number. STAY AWAY FROM THESE GUYS.
Description of Work: Purchased a 3 yr service agreement that covered 2 checks per year. After the initial visit, they no showed and don't return any calls or messages.
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Service Categories
Heating and Air Conditioning,
Air Duct Cleaning
FAQ
Air Masters Heating & Air Conditioning, LLC is currently rated 1 overall out of 5.
Sunday: 8:00 AM - 2:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 2:00 PM
Air Masters Heating & Air Conditioning, LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Air Masters Heating & Air Conditioning, LLC offers free project estimates.
No, Air Masters Heating & Air Conditioning, LLC does not offer eco-friendly accreditations.
No, Air Masters Heating & Air Conditioning, LLC does not offer a senior discount.
Yes, Air Masters Heating & Air Conditioning, LLC offers emergency services.
Yes, Air Masters Heating & Air Conditioning, LLC offers warranties.
Air Masters Heating & Air Conditioning, LLC offers the following services: Residential & Commercial: Service, Maintenance, Indoor Air Quality, Duct Cleaning, and New Unit Installation. 24 Hour Emergency Service 365 Days a Year!