NORDIC IMPROVEMENTS LLC

This was a long-planned extensive (but non-structural) renovation project for our home, and when we finally decided to do it we sent requests for bids to about ten general contractors that got good Angie's List reviews. Only two responded, and only Nordic seemed really interested in the project. Stein's bid was in line with what we expected. Because the work involved the kitchen and all three of our bathrooms we were concerned that we might have to vacate while the work was being done. However, Stein planned the work so that we did not have to do so. He directed us to excellent sources for countertop and tile materials, giving us the opportunity to select exactly what we wanted. It was a pleasure to deal with Stein throughout the process, and everything looks great!

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Stein was very professional from the moment he arrived to give us an estimate on the ceiling replacement. He was on time and able to answer all of my questions. His crew was able to schedule their work around the asbestos abatement and the holidays, and did an excellent job refinishing our ceilings. He kept in touch with us throughout the process to let us know how the job was progressing and his crew was even able to patch and texturize a few holes in the wall for us. Stein even returned after the job was complete to patch a hole in the wall that we didn't notice. Stein has since returned to help us vent our new bathroom fans. After the venting was finished he let me know that he would be charging us less than he originally estimated because it took him less time than he thought it would. He is very knowledgeable about home improvements and repairs and he charges a fair rate for his quality work.

Stein was incredibly knowledgeable and friendly, and we felt very confident he would do an excellent job. I was especially impressed by his precise punctuality and quick, considerate replies to questions via e-mail. We ended up going with another contractor because of price, but definitely would have selected Nordic Improvements if judging by professionalism alone, and will definitely consider them again for future projects.

All of our interaction with them has been great. They have been really professional and really good at listening and coming up with good ideas. The workers knew their stuff and it was nice that they took into account the fact that I knew a little bit about the remodeling process so they were very cooperative with my thoughts.

Great customer service. Stein and Jeff at Nordic were very prompt in replying to a request for a quote, came out to the house promptly and spent a lot of time talking with us to figure out what we wanted. We realized our project wasn't the largest, but Stein and Jeff treated us very well. We'd talked with probably 10 contractors over the last year or so, and Nordic was easily one of the best we'd worked worked with.

I have seen him do a lot of things; building, handyman services, tiling, fireplaces, custom framing, and he is amazing. He comes on time, answers my questions, and gives me options. He is low on price right now.

It was done in just over a week. Stein was always on time and he cleaned up every night after he was done working. He was polite and the tile work he did is beautiful. I liked most that he let me go with him to the tile store and pick out tiles. He didn't mind spending time with me to find the right stuff for the bathrooms. What I liked best was that he was hourly and did not give me an inflated bid. He was exact on how long it would take him to get the bathroom completed.

It took four days. Every step was explained and he was on time and worked very quickly. My mom has recommended him to all of her friends at the senior center.