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Making Windows Smile

Window Cleaning, Glass and Mirrors, Pressure Washing,

About us

Since 2007 this Better Business Bureau Accredited, owner operated and insured business has been providing guaranteed service that has put a smile on thousands of windows and hundreds of customer faces. We are now offering screen CPR (cleaning, protection, & restoration) which renews luster, protects from uv light, and repels dirt and grime. We also clean just about anything made of glass. Normal crew is a team of 3 (includes the owner) making for quick completion and assured quality. SEE DISCOUNT COUPON FOR MEMBERS!

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Residential and Commercial: Window Cleaning; Glass Restoration (hard water spot removal); Screen & Awning CPR (Cleaning, Protection, & Restoration); and Small Power Washing Jobs. Ceiling Fan and Light Fixture Cleaning. Shower Door Cleaning & Hard Water Spot Removal.

Services we don't offer

Large commercial power washing jobs. 3 story or higher buildings.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

5.048 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
0%
2
2%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 48 reviews

Karen B.
07/2015
5.0
screen repair, window cleaning
  + 0 more
It turned out really well. He did a great job. I had a rental and a new place I moved into and he did both places. I was very happy with him. He had a really great attitude, very helpful and efficient. He got things done in a timely manner. He was very good at pointing out what needed to be done.
Description of Work: Window Cleaning. Screen Repair. He replaced some screens that needed replaced. They cleaned the windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory M.
06/2015
5.0
window cleaning
  + -1 more
Robert a helper took their time and didn't miss a spec of dirt. The windows of our house looked like they hadn't been cleaned since it was built in 2005. The windows look GREAT!
Description of Work: Cleaned both the inside and outside of all the windows of our 2-story house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Charlotte M.
12/2014
5.0
window cleaning
  + -1 more
By far the most professional group I have ever hired to do my windows. everthing was perfect, no ridiculous "up-selling" on a very small condo on the first floor.
Description of Work: cleaned all windows inside and out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Charlotte M.
11/2014
5.0
glass repair, window cleaning
  + 0 more
Very clean, and effecient, and careful not to get items inside wet during process. Not a smudge or streak left behind. would refer them to anyone...
Description of Work: cleaned windows and mirrors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Adrianne F.
07/2014
5.0
pressure washing, window cleaning
  + 0 more
The owner was very responsive when we called, set up an appointment, came when expected and did a great job. He found andcleaned screens which we had not even put up yet for the summer, which I think is above and beyond as far as service goes. Overall very satisfied.
Description of Work: Cleaned all windows and screens

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Making Windows Smile
Thank you so much for the review. We value your time and business. Looking forward to putting a "smile on your windows" again. Robert Lane Owner/Operator

Sue B.
06/2014
5.0
window cleaning
  + -1 more
They were great. I was very pleased with their service. They were on time and very polite. Also very clean and professional. I plan to use them again.
Description of Work: Cleaned my windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David W.
05/2014
5.0
window cleaning
  + -1 more
Excellent company! Purchase Angie's List deal plus an additional $40.00 for windows over the contracted number.
Description of Work: Showed up right on time, and the crew did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$140

Karen B.
05/2014
5.0
window cleaning
  + -1 more
They were outstandingly great. They were friendly and personable. They went the extra mile and they offered to charge me less because there were fewer windows. It was great. They were just great in all ways. Their pricing was wonderful. I only had 10 windows and they should charge for 13 windows, but they didn't. The quality was perfect and excellent. They were right there on time. Their responsiveness was perfect; it was everything I needed, and more.
Description of Work: I used Making Windows Smile for window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

susan S.
05/2014
5.0
window cleaning
  + -1 more
it went perfect they were professionals on timeand I will use them again
Description of Work: wash windows interior and exterior also clean sunscreen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Linda B.
05/2014
5.0
window cleaning
  + -1 more
Robert and his crew were very professional. Did a good job. They even cleaned a hanging light that I had in the entry that I couldn't reach myself.
Description of Work: Cleaned the upstairs windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jennifer O.
05/2014
5.0
window cleaning
  + -1 more
I was pleased with the service. A crew came to clean about 15 windows and screens. Scheduling was fairly easy and I would recommend this company to others.
Description of Work: I purchased a deal for Interior and Exterior Window Cleaning!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Jolene S.
05/2014
5.0
window cleaning
  + -1 more
The finished windows were spotless with no streaking or smearing. I'm very happy I did the screens, too, as the windows look fresh and inviting to look through. Even 7 days later, in spite of the rain on Saturday, the windows look great! The owner and his team were punctual, professional and happily performed their duties. They were all very pleasant to have here. I will not hesitate to use Robert and his team again in the future, and I highly recommend his company to anyone looking for a window cleaning service!
Description of Work: The provider cleaned both the inside and outside of all the windows in my 2 story house, which included cleaning the window sills. Additionally, I paid a few extra dollars per window to have screens cleaned. Please note I had a coupon through Angie's List so my cost of service was less than normal. However, this company is worth their service, even at full cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Sandra B.
04/2014
5.0
window cleaning
  + -1 more
He was excellent. I did spend more than the Big Deal because of some screens. The deal was the deal, but there were extra things that were included in the deal that I had asked done. I thought it was a pretty good deal and decided to try them out. I would definitely use them again. The guys knew what they were doing. They stayed at it until the job was done. There was not a lot of disruption in our home. It was great. The quality of their work was outstanding. I was really pleased. I think it was a fair price, and they did what they said they would do. The windows are clean.
Description of Work: I purchased a $99 Big Deal for Making Windows Smile for interior and exterior window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

SHARMAN W.
04/2014
5.0
window cleaning
  + -1 more
I loved the service and outcome of Making Windows Smile! The owner was punctual, efficient and very professional. He went out of his way to address a window/screen that had been installed incorrectly, even though that wasn't required. I loved the outcome. My windows and screens were all sparkly clean. The team worked well together and got the whole house finished in under three hours. I've already recommended their service to my family and friends!
Description of Work: The crew of three professionally cleaned all my windows and screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Barbara E.
04/2014
5.0
window cleaning
  + -1 more
The service was great. They were quick and efficient. The windows looked awesome after they were done. I would use them again.
Description of Work: This was a Big Deal for $89.00 for interior and exterior window cleaning. The house had been vacant and it was a rental before that and they had their work cut out for them on the work. This was for 12 or 13 windows. They did both interior and exterior window cleaning and they did the screens as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Suniya L.
03/2014
5.0
window cleaning
  + -1 more
Gentleman was very polite, explained he does not work in my area.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Timothy S.
03/2014
5.0
window cleaning
  + -1 more
They did an amazing job. The screen CPR service was well worth the cost. They literally look like new. I'll definitely be a repeat customer
Description of Work: Cleaned all interior and exterior windows and screens

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lisette M.
03/2014
5.0
window cleaning
  + -1 more
Robert and his crew were professional, thorough, and very friendly. The windows are sparkling and I am very pleased with the job.
Description of Work: Cleaned all windows and doors, inside and out, on our 5,000 square foot home. Cleaned window sills and screens, as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Making Windows Smile
Thank you for taking the time to provide a review. We value your time and appreciate the great rating. We aim to put "a smile on your windows" and your face.

Roxanne B.
02/2014
2.0
window cleaning
  + -1 more
I have requested a refund twice with no response from Angie's List.
Description of Work: After many attempts we were unable to make this work.

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Response from Making Windows Smile
I apologize and take the blame for the delayed response to one of the three attempts to schedule the job. On that third try my assistant, who was covering for me while I was out of town, tried to contact the customer by phone. The phone number provided was incorrect. Also, the customer's confirmation message via Angie's list was missed. (Our Mistake!) The first attempt failed due to not having an appointment opening (request for AM of Dec 18-20, 2013 was made on Dec 17). The second attempt (initiated 12/26/13) failed due to the customer's family emergency resulting in a cancellation (scheduled for 1/16/14, cancelled 1/14/14). Making Windows Smile is committed to customer satisfaction backed by a guarantee. Our first contact response time record has only one miss.

Linda S B.
02/2014
5.0
window cleaning
  + -1 more
They did a great job on some tough windows in historic district home. On-time and very professional and friendly.
Description of Work: Washed all windows and screens in and out and scaled over-spray from painters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Making Windows Smile
Thank you for taking the time to submit a review. We value your business and look forward to providing you service in the future.

maryann F.
01/2014
5.0
window cleaning
  + -1 more
They work quickly and do an excellent job.
Description of Work: Cleaned all windows, inside and out on this two-story house. They are very professional, taking care when removing screens so they aren't damaged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Barbara O.
11/2013
5.0
window cleaning
  + -1 more
Excellent service. Everyone was very professional. Windows and tracts sparkling clean. Original cost was $99 for windows. Screens are extra. They also did the screen doors. I think the service was excellent and would definitely have them back.
Description of Work: Cleaned all the windows and screens in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Making Windows Smile
Thank you for providing a detailed review. We know your time is valuable and appreciate the great review. Looking ahead to the next time we "put a smile on your windows"!

Patricia M.
11/2013
5.0
window cleaning
  + -1 more
The three gentlemen who did the work were very polite and professional. They did wonderful work and I would highly recommend this company.
Description of Work: Washed all windows and screens in a 2 story house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$176

KATHY S.
10/2013
5.0
window cleaning
  + -1 more
I will definitely have Making Windows Smile back again. Very professional, friendly and the price was very fair.
Description of Work: They cleaned my windows, sun screens and put a product on my sun screens that made them shine like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

JANNELLE W.
10/2013
5.0
window cleaning
  + -1 more
These windows had not been washed in YEARS. They were quick and thorough. I hope they will be willing to come back across town again because they are super.
Description of Work: Washed windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1(current)
    • 2

Contact information

17861 W Ventura St, Surprise, AZ 85388


Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
8:00 AM - 2:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
12:00 PM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Glass and Mirrors,
Pressure Washing,
Screen repair,
Awnings

FAQ

Making Windows Smile is currently rated 5 overall out of 5.

Sunday: Closed

Monday: Closed

Tuesday: 8:00 AM - 2:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 12:00 PM - 5:00 PM

Making Windows Smile accepts the following forms of payment: Check
Yes, Making Windows Smile offers free project estimates.
No, Making Windows Smile does not offer eco-friendly accreditations.
No, Making Windows Smile does not offer a senior discount.
Yes, Making Windows Smile offers emergency services.
No, Making Windows Smile does not offer warranties.
Making Windows Smile offers the following services: Residential and Commercial: Window Cleaning; Glass Restoration (hard water spot removal); Screen & Awning CPR (Cleaning, Protection, & Restoration); and Small Power Washing Jobs. Ceiling Fan and Light Fixture Cleaning. Shower Door Cleaning & Hard Water Spot Removal.
Large commercial power washing jobs. 3 story or higher buildings.

Contact information

17861 W Ventura St, Surprise, AZ 85388


Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
8:00 AM - 2:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
12:00 PM - 5:00 PM