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Jaycox AC Heating & Air Duct Cleaning

Heating and Air Conditioning, Energy Efficiency Auditing, Air Duct Cleaning,

About us

License Number: C-39-108620 L39-108454.

Business highlights

46 years of trusted experience

Services we offer

Residential & commercial heating and ac & air duct cleaning.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.966 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
5%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 66 reviews

Gary N.
01/2024
5.0
heating & air conditioning/hvac
  + -1 more
I have used them for the past 10 years and I have nothing bad to say. I have had 2 complete units replaced by them with no issues after install. The staff is the friendliest and knowledgeable. The tenure of their employees says a lot about the company!! I won't use anyone but Jaycox.
Description of Work: Complete Heat Pump and air handler replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jay E.
07/2022
5.0
heating & air conditioning/hvac
  + -1 more
This is the third time I have used Jaycox and I have to say they are a great company. Dominic came out and I explained the situation about how my brother and I installed a new programmable thermostat. After we installed it we discovered that we had blown a fuse since we crossed wires (lesson learned to turn off power). I went to Lowe's got a new fuse and installed it in the blower. I noticed the blower didn't come on, but it did when I pressed the button. Dominic came out this Saturday morning and said I had fixed the issue, but I forgot one step. I needed to put the panels back on. Apparently, it is a safety feature to make certain people don't electrocute themselves. Pressing the button showed that it worked. I didn't know about putting the panel back on (another lesson learned). I love this company. They are just so honest and NEVER attempt to upsell me.
Description of Work: Fixed why we weren't getting any power after self installed Thermostat and replaced a fuse as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith S.
06/2021
5.0
heating & air conditioning/hvac
  + -1 more
Office was extremely responsive to our needs as ac went out on a 115* day. Scheduled service call next day. Tech was knowledgeable, polite and speedy. Diagnosed problem immediately. Had the required parts. Knew our unit was in Warranty. Highly recommend!
Description of Work: Air conditioning repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Jay E.
05/2021
5.0
heating & air conditioning/hvac
  + -1 more
Patrick arrived right on time. Super nice guy and the service was the best AC service I have EVER had. What was even more incredible was the fact that he didn't try to sell me something I didn't need. This was a first. Every other company I ever had come over ALWAYS tried to sell me something. My only complaint, I wish I would have discovered them sooner and am glad I looked through The Inside Coup we received in the mail. I HIGHLY recommend Jaycox.
Description of Work: AC tuneup on two units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Barbara P.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
WONDERFUL! My old AC decided to bite the dust in July 2020 during VERY hot days. Jaycox AC responded promptly as possible to my install on a very hot Saturday morning. The crew was very professional and awesome, and the install was quick and without issues. I have used Jaycox AC service for about 4 years and they have always been a very good company.
Description of Work: New AC install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVID R.
11/2019
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Fantastic! Great customer service. In addition to air duct cleaning, they also sealed the air ducts.
Description of Work: Installation of 2 new heating/ac roof units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,500

Marci T.
09/2017
5.0
air duct cleaning
  + -1 more
Great job - I would recommend this firm.
Description of Work: Cleaned out dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Holly T.
08/2017
5.0
energy audit
  + -1 more
Very well. They were thorough and explained things completely.
Description of Work: Energy Audit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Barbara S.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
The price is excellent. I've used them for 5 or 6 years. What keeps me going back is their honesty, and knowing you can trust them.
Description of Work: They come every year to check the unit out. They always do the tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Jaycee B.
01/2017
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
I have used them for maybe 3 years.
Description of Work: I used Jaycox AC Heating & Air Duct Cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jaycee B.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
I used them before and they're good. They're smart, knowledgeable and affordable. The workers were good.
Description of Work: They serviced my AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gary T.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
I called and asked what Jaycox would charge for repairing a Carrier A/C still under warranty and provided detail of the work required based on what a service tech with a competing company, Day and Night Air Conditioning, had described and quoted. I also confirmed that my home was in their usual service area. Jaycox said the service call would be $65 and an additional $120 to remove and replace the condenser fan motor and run capacitor. I knew when I got the quote from Day and Night I was being gouged, but didn't really have the option to go with another company at the time. Day and Night charged me $315 which is roughly 70% higher than what Jaycox quoted. Feel free to look up the detailed review I placed on Angie's for Day and Night Air Conditioning today 9/3/2015 I expect to call Jaycox in the Spring and discuss an annual maintenance contract. I'm not trying to do business with the lowest priced company but do want to work with one that charges for services in a fair manner. Hopefully, my actual service experience with Jaycox will go as well as I anticipate, but I will continue writing detailed reviews to let everyone know.
Description of Work: Quoted service to remove and replace Carrier Air Conditioner condenser fan motor and new motor run capacitor.

Rating CategoryRating out of 5
value
5.0

Yes, I recommend this pro
$185

Stephen O.
08/2015
5.0
energy audit, heating & air conditioning/hvac
  + 0 more
These guys are the most professional service company I've ever worked with. Everything went right! Excellent service team, excellent office team, excellent period! The worked performed was flawless. My wife just mentioned to me how cooler it seemed upstairs now. Money well spent! Great Job Jaycox Team!
Description of Work: I originally used Jaycox for a summer tune-up. Jaycox came out and also performed an energy audit on my house about 3-months ago. I was concerned that I had a leak somewhere in my system because I always had a lot of dust everywhere upstairs and certain rooms never cooled down correctly. The results of the energy audit showed I was losing almost 30% of my cool air to leaks in my ducts upstairs. APS has a program that will help pay to seal-up such deficiencies. I finally took advantage of the rebate and had the work performed today.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Joseph W.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
I used the warranty because we had bought a heat pump from them the year before. Their price is wonderful. They are always on it. I had them actually for a quote on my air ducts when I actually did an improvement to my home. So I thought they have a very good price and they did a very good work.
Description of Work: Heating will be Jaycox. They just gave me a Spring check up.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith C.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
They do great work and they're coming to check our AC unit soon.
Description of Work: They've worked for us for 16 years. They came to check on our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jaycox AC Heating & Air Duct Cleaning
(removed member name), So glad to hear that you have been such a long time customer of Jaycox Air Conditioning! Your business is so appreciated! I also would like to say thank you for taking the time to provide feedback on Angie's List. I hope to have the opportunity to continue doing business with you for another 16 years! Jolene Jaycox

Paul B.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
I had two other companies give crazy quotes. Patrick did the from the bottom up repairs to avoid any additional costs to the service. I called for service he was there within 30 minutes and stayed well into the night till the job was completed and 100%.
Description of Work: Patrick completed a total system tune up. Replaced motors, boards, fuses, wires & adapters, and leaks. He was always on time and very respectful of the home and our time. I would recommend Patrick to everyone. Great company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

Response from Jaycox AC Heating & Air Duct Cleaning
(removed member name), Thank you so much for your feedback. Patrick is my younger brother, so I am especially pleased to hear that your experience with him was so positive. As a family owned and operated business, I take great pride in knowing that he was able to help you. Thank you for taking the time to share your thoughts. I hope we have the opportunity to address your home comfort needs again in the future. Jolene Jaycox

Roberta & Louis G.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
The repairman came almost immediately after we called. We trusted his guidance and felt very comfortable in our choice of Jaycox
Description of Work: Installed new air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

vicki P.
12/2014
4.0
heating & air conditioning/hvac
  + -1 more
Showed up on time. Very pleasant gentleman (Scott) Obviously very knowledgeable. Replaced a bad hot surface igniter in about 15 minutes. $65 trip charge and $120 for the part. Got Us back all toasty and warm once again.
Description of Work: Replaced a Bad Hot Surface Igniter on one of two, of our furnaces.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$185

Marion N.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Responded immediately and performed installed same day.
Description of Work: A/C unit compressor install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jaycox AC Heating & Air Duct Cleaning
[Member name removed], thank you for taking the time to provide feedback. We appreciate knowing what we are doing well as well as areas to focus on development. Thank you for your continued business. We will look forward to seeing you in the Spring. Jolene Jaycox

kari F.
08/2014
4.0
heating & air conditioning/hvac
  + -1 more
Wish they had instructed me to turn of A/C so it would have been fixable the same day. They did come back on a holiday with no extra charges. about 40 minutes later than promised.
Description of Work: added freon

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Jaycox AC Heating & Air Duct Cleaning
Thank you for your very constructive feedback. I have spoken to our answering service and passed along your suggestion about informing people to shut their units off. I am sorry that the service technician was running behind schedule. Unfortunately, technicians often get tied up with a job and the repair ends up taking longer than expected. Thank you for doing business with Jaycox and I hope we will have the opportunity to address your home comfort needs again in the future. Jolene Jaycox

Calvin N.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Had rented our home out for five years whilst overseas and wanted to make sure the unit was still good before summer months kicked in. Our system checked to be in great shape. Technicians recommended using the thinner system filters, the ones you have to change every month, versus using the thicker ones on the market. They compared it to trying to breath through a straw, which means your system will work harder to cool/heat your home. Very knowledgeable and professional technicians. They arrived on time and were very efficient. Will only use Jaycox for servicing and maintaining our home heating and cooling system.
Description of Work: Pre-Summer checks of A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Jaycox AC Heating & Air Duct Cleaning
I am pleased to hear that our technicians were able to offer you some valuable insights into the operation of your HVAC system. Please feel free to contact us if we can be of further assistance in the future. Thank You!

Don B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
We just moved in to a home in Peoria and wanted to have the AC unit checked out to minimize problems this summer. We purchased the yearly contract which includes a free APS Emergy Audit of the home. We know that the insulation needs to be upgraded, so the deal that included the energy audit was a no brainer since we will be doing upgrades to save energy. The technician was on time, and did a thorough check of the unit. He found 2 capacitors that were on the way out (one was swelled up, the other had bad readings) and replaced those. I am extremely happy to have found those issues before they left us without AC on a night or weekend, which seems to be how things usually happen for us. We will be using Jaycox from now on. My Father-in-law in Sun City has also been a very satisfied Jaycox customer for years.
Description of Work: Serviced AC Unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Jaycox AC Heating & Air Duct Cleaning
I am so glad to hear that you were satisfied with your experience with Jaycox. The Maintenance Agreement is a great way to maximize the efficiency of your home and maintain your equipment. We look forward to seeing you in the Fall for your service before the weather changes. Thank you... Jolene Jaycox

Wanona (Winnie) F.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
First, the temporary solution - In late afternoon, called to report that A.C. was inop and home was 86 degrees and climbing. John, a technician came to the home early next a.m. to assess, then repair the A.C. He installed a new fan to provide us cooling until we could look at options for a new system. John routinely services our A.C. unit (preventive service); we ask for him and appreciate his calm, quality work. Second, the review of options - Bob came by the home and reviewed models/Seer/EER/prices; explained how the central systems work. Advised us to "take your time to decide... and just call me with your decision." No pressure and lots of information with which to make a decision. Bob's been working in this field for more than 3 decades. Third, the new A.C. Unit - After making a decision to buy a new unit, within two days, a professional, cordial crew of three (Tony, Tyler and Jarred) came and worked as an organized team. Our new unit and new thermostat were in place within two hours. Kept me informed about the steps of the install; cleaned up all the installation debris; thanked me; and departed. Great experience. And through it all, Jaycox figured out how to keep our home cool in these 108-degree summer afternoons. This always feels like working with a "family." From Heather on the phone, to the Thank-You note from Terry Jaycox, President, this "family" is a class act. We have been their customers for some time....and will remain so.
Description of Work: Provided an interim solution to a broken home A.C. - a new fan. Then replaced a 14 y/o central A.C. Unit for a permanent "fix"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,181

Response from Jaycox AC Heating & Air Duct Cleaning
We are very pleased to have been able to effectively address your cooling issue. Thank you so much for taking the time to recognize our efforts. Jaycox is and will remain a family owned and operated business and our customers are part of the family. Please be sure to give us a call if we can be of further assistance.

Audre B.
10/2013
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
.Jaycox checks my AC twice a year and last year I had them clean the air ducts. That service was fantastic, everything was protected, they came in and checked every duct, explained what was going on with the equipment they were using, gave me a verbal report which was followed by a written report.. The people were very professional and considerate and personable. Really a very competent company and crew.
Description of Work: Checked AC/heating equipment and cleaned air ducts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

William C.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
They are our regular air conditioning company. They are okay. They are timely and they do good work. Their service people are professional.
Description of Work: We use Jaycox AC Heating & Air Duct Cleaning to service our systems. They last replaced a unit on one of our outside air conditioners.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$270
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Contact information

13041 W Grand Ave, Surprise, AZ 85374

www.jaycoxac.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Energy Efficiency Auditing,
Air Duct Cleaning,
Insulation

FAQ

Jaycox AC Heating & Air Duct Cleaning is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Jaycox AC Heating & Air Duct Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Jaycox AC Heating & Air Duct Cleaning offers free project estimates.
No, Jaycox AC Heating & Air Duct Cleaning does not offer eco-friendly accreditations.
No, Jaycox AC Heating & Air Duct Cleaning does not offer a senior discount.
No, Jaycox AC Heating & Air Duct Cleaning does not offer emergency services.
No, Jaycox AC Heating & Air Duct Cleaning does not offer warranties.
Jaycox AC Heating & Air Duct Cleaning offers the following services: Residential & commercial heating and ac & air duct cleaning.

Contact information

13041 W Grand Ave, Surprise, AZ 85374

www.jaycoxac.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM