Arizona Rainfall has been building landscaping dreams for over 32 years. From lawn design, to pools, patios, custom BBQ's and more, we are the Phoenix landscaping design specialists.
First of all, I never write reviews. Second, if I could give more than 5 stars, I most definitely would. Tim Brown and Arizona Rainfall are the real deal, I’d even go as far as saying impeccable service and dedication from start to finish. Tim took our original vision up several levels, all while we stayed on budget. Communication was constant, leads always on site, the entire crew was always upbeat, courteous, and neat, and the finished project blew our minds. They also put up with our indecisiveness and numerous changes, which says a lot. We are already planning a phase two... We couldn’t be happier!
Description of Work: Pool, lighting, hardscape, firepit, landscaping
In 45 years of home ownership and countless renovations, Arizona Rainfall is only the second contractor to earn an absolute, unqualified 5 stars from us. All work was performed as contracted and to our complete satisfaction. Project was started on time, completed exactly as scheduled and clean up was done in excess of our expectations. The owner, Gary H. was involved in every aspect of the project from listening to our needs, quoting and explaining the job, and daily checking up while the work was being performed (9 days.) We even made a last minute change to the scope of the project which AZ Rainfall responded to with extraordinary speed and quality. We do not give out perfect scores easily but in this case, AZ Rainfall earned every accolade we could give them. We intend to call AZ Rainfall when it comes time to renovate our front yard. It is hard to imagine another contractor having the resources and skills to execute a landscaping project any better. John
Description of Work: New irrigation system, backyard lighting, patio renovation and enlargement, complete backyard landscaping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$24,000
Parke H.
04/2016
5.0
landscaping
+ -1 more
unknown
Description of Work: Very reliable and the owner is a person who really treats his customers with VIP service.
Rating Category
Rating out of 5
Yes, I recommend this pro
Kevin D.
02/2016
5.0
landscaping
+ -1 more
We had it set up to sign two days after we purchased the property. Work was started 1/18 and finished on 2/3 The work that Arizona Rainfall turned out great. Couldn't be happier with the crew team members to the owner Gary Hines. Would definitely use this company again.
Description of Work: Added barbecue,water feature and fire bowl. Repaired cool decking on the patio and recoated front walk.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,500
Roshni B.
08/2015
5.0
landscaping
+ -1 more
We had an amazing experience.
Description of Work: They did work on our front and back yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chandra K.
06/2015
5.0
landscaping, hardscaping
+ 0 more
Gary and his team provided a beautiful design that was completed on time and on budget. Great attention paid to the details. A company dedicated to customer service and integrity. I would highly recommend this company for any size project.
Description of Work: Complete design including, courtyard, pool, waterfall, BBQ, fireplace, hardscape and plantings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda N.
06/2015
5.0
landscaping
+ -1 more
Arizona Rainfall is expensive. I like them because they stand behind their work and if something they install breaks, they repair it free of charge. I will use them again.
Description of Work: repaired a leak in a pipe they installed
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Robert’ C.
04/2015
5.0
fountains
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$575
Joe G.
03/2015
2.0
landscaping
+ -1 more
Cut off emitters while trimming bushes, fixed irrigation leaks but leaking again, did not perform all services required by contract, left entrance gate unlocked and open, emitters repaired leaked
Description of Work: Trimmed bushes, checked irrigation system, weed preventer
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$453
Gary F.
03/2015
5.0
landscaping
+ -1 more
Arizona Rainfall is not the cheapest but they are the best. The are reliable, very responsive and know there stuff. The crew that comes out in ususally the same people and they know our needs and the needs of the plants and trees. Our property looks great and we get lots of positive comments from our visitors.
Description of Work: Landscaping maintenance on annual contract
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
JAMES W.
12/2014
5.0
landscaping, hardscaping, patios
+ 1 more
They turned out to be the best subcontractor I have ever had. The service was absolutely phenomenal. They are great. I would absolutely use them again in the future and I have recommended them to all my friends because they are good.
Description of Work: I end up using a company here in my community. It is Arizona Rainfall. I have used them several times. They did walls for me. They did patios and landscaping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephen B.
09/2014
2.0
landscaping
+ -1 more
Nothing was done because nobody had the courtesy to call me back. I found someone else to fix my problem with my water feature.
Description of Work: They didn't return my calls I made several attempts to contact this company and was told that Roy would return my call. I called them first thing Friday, Sept 12th and spoke with the receptionist. I was told that I would be called by their maintenance person (Roy). I called a second time later that day to say that I hadn't heard from Roy. She said that he is very good at returning his calls and I should expect his call later that afternoon. Today, is Monday, September 15th and I have yet to hear from anyone. Horrible customer service. I will NOT call them for anything again.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
iris B.
08/2014
1.0
landscaping
+ -1 more
I had completely planned on using Gary as the "Landscaper" side of our pool installation until I found him to be a liar! Short story of what happened: He told me he was the general contractor and that the pool cost did not include sales tax - not true!! The bid from the pool company did include sales tax and Gary was double charging me by saying he was the general and that the cost I was given for the pool was actually his wholesale cost not including sales tax - nice gig if you can get away with and pocket an extra $2,000. When he was caught he became insulting and asked me if I understood how this worked - unbelievable!! I have been my own general on many projects and to top it off I hired the pool company as my general - not Gary. Stay away unless you are comfortable dealing with a liar who over and over tells you how much integrity they have. For my two cents - I will never deal with anyone who I catch lying to me - EVER! I am rating him an F in all categories as I do not believe liars deserve any but that. Oh, by the way this can not be construed as a misunderstanding or a mistake - he was given ample opportunity to correct his position but chose to be confrontational and continue the lie instead and I also confirmed with the pool company that sales tax was included in their price and that their quote was exactly as stated "sales tax included".
Description of Work: I was working with Gary Hines as the landscape side of our Pool install when he was caught in a huge lie....read on for details.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$65,000
Colleen L.
06/2014
5.0
landscaping
+ -1 more
unknown
Description of Work: Completed landscape/hardscape and new pool for our new home. Their work is top of the line.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$95,000
cindy G.
03/2014
3.0
landscaping
+ -1 more
Very expensive. There designer quite rude. They did the front but we did not get them to do the back. Their cost for pool and yard more than double compared to others.
Description of Work: Pool and landscaping
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$13,000
Chandra K.
06/2013
5.0
landscaping
+ -1 more
Gary and his team did an outstanding job on our very large project. Very professional, quality work with a lot of attention to detail and customer service. We just couldn't be more pleased with the results. It is just spectacular!
Description of Work: Complete landscape job including pool, water feature, fireplace, barbecue, plantings, courtyard, fencing, etc
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kurt A.
06/2013
2.0
landscaping
+ -1 more
A waste of my time. I wanted to use a local company from surprise but after 2 phone calls with no returned calls and a sales man with attitude that my project was beneath him, asking him to leave was best.
Description of Work: Showed up on time after looking at the project he said he was going to pass. I wanted a sheer decent water feature for a pool I'm building. He said he wanted the whole job. So I told him I want a travertine deck, he cut me off before I finished saying plants and rocks. He had a poor attitude the entire time I talked to him. He wanted to know the budget, so I asked his price per foot. The price for the deck was $3 more then the highest price of the other bids. At this point I asked him to leave.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
5.0
$25,000
Ellen W.
05/2013
4.0
landscaping
+ -1 more
It all went well until it came to the warranty of the plants. Made several calls to sales designer but his response was slow and eventually no response at all. Alternate sales designer came to talk with us and promised problem would be resolvedf. Issue was handed back to the original sales designer who became upset afterseveral more calls to him about the replacement of dead plants. After extensive research we became aware that at this time of the year it is to late to replace any plants because it is to hot now and the plants would go into schock. That means we now have to wait until fall to improve our landscaping. We are not a happy customer.
Description of Work: Did entire landscaping which included paver bricks, fire pit, artificial grass all plants and trees and istalled irrigation system. In adition, built retaining walls for courtyard and area for trash containers.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
3.0
$24,600
Terri or Rick J.
05/2013
5.0
landscaping, outdoor kitchens
+ 0 more
Contacted a number of landscape companies, several who did not bother to return calls. I received a call back from Arizona Rainfall within a couple of days. Let me say that when Gary called back, I explained to him that I would want to be very involved in the design of the space - if that was a problem, please say so - it was not a problem. We met, talked about my "vision", showed him some photo examples of ideas, visited a couple of yards with features they had done. Then we worked through refining the design process together, with actual drawings. Made an agreement and work started about a week or so later. The work teams were great - polite, on time, not a slacker in the bunch, cleaned the job site every day before they left and aimed to please. Let me add - I've designed and executed a number of landscapes over the years - this job was scheduled and carried out like no other! Work was permitted, completed within 30 days and the quality is excellent. This is an old-school operation with many long term employees and where customer service is not just printed on a form. This company may not be the lowest bid you receive, but, the work is done correctly the first time and any concerns are immediately addressed. I would/will use them again and highly recommend Arizona Rainfall to anyone serious about the look and quality of their outdoor living environment.
Description of Work: Full backyard remodel including: removal of all existing plants & materials, regraded, built gas fireplace, water feature, bbq area and privacy walls, new & reworked iron gates, laid pavers, artificial turf, re-ran drip, additional watering line, new irrigation valves & timer, new granite mulch, planted requested trees, shrubs. This job was over $25,000.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John A M.
03/2013
5.0
landscaping
+ -1 more
Crew arrived on time as scheduled, efficiently trimmed and pruned trees and shrubs as requested, removed undesired plan, tcleaned up efficently. Most of all were courteous and observed all requests for special care.
Description of Work: Complete yard cleanup,frost damage removal, weeding, debris removal, removed unwanted plant ,trimmed large tyrees
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Edgar D.
02/2012
1.0
landscaping
+ -1 more
He asked for the cross street or would not even let me finish what I was saying other then was I going to spend over $6000.00. POOR Company
Description of Work: He asked for the cross street or would not even let me finish what I was saying other then was I going to spend over $6000.00. POOR Company
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Christine S.
10/2011
5.0
landscaping
+ -1 more
They are great. They are very friendly and professional. It is very hot here and they work well together. They also have a good knowledge of the area and what types of plants do well.
Description of Work: They do landscaping and yard work. They installed our yard and do our maintenence. The cost above is quarterly and includes weed control. They also monitor the watering system. They will also plant new plants if you buy them, which includes hooking them up to the irrigation system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
LeAnn A.
10/2010
4.0
landscaping
+ -1 more
We are really happy with the result--looks great. Our frustration has been in getting follow-up calls answered. We've had a couple minor issues we had questions about--sometimes it took 3 or 4 calls to get a visit scheduled. Once they came out, the problem was fixed, but it required persistence on our part.
Description of Work: We had grass and shrubs removed in our front yard, converted to desert landscaping (cacti and plants put in). In the back, had grass removed and converted to artificial turf, shrubs and trees planted, and drip irrigation installed.
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*Contact business to see additional licenses.
Service Categories
Landscaping,
Pavers and Hardscaping,
Patios,
Lighting,
Lawn Irrigation,
Outdoor Kitchens,
Pool Sales Construction and Installation,
Fountains
FAQ
ARIZONA RAINFALL is currently rated 4.4 overall out of 5.
ARIZONA RAINFALL accepts the following forms of payment: Check,Visa
No, ARIZONA RAINFALL does not offer free project estimates.
No, ARIZONA RAINFALL does not offer eco-friendly accreditations.
No, ARIZONA RAINFALL does not offer a senior discount.
No, ARIZONA RAINFALL does not offer emergency services.