We are a family owned and operated business serving the Northwest Valley since 1986. We offer FREE ESTIMATES and COMPETETIVE PRICING, and our work is guaranteed. We are a full service Plumbing, Heating and Air Conditioning Service Company. We now offer sewer camera and sewer jet cleaning. Listed with BBB, SCHOA, and PORA. We are open from from 6:00 A.M. - 6:00 P.M. Monday - Friday. 24/7 for EMERGENCY CALLS.
Business highlights
39 years of trusted experience
Emergency Services Offered
Services we offer
-All Residential Plumbing & HVAC Repairs Or Replacement -Water Heater Specialists -Main Water Service Lines -Sewer Line Replacement, Sewer Video & Sewer Jet Cleaning -Slab Leaks -Faucets -Disposals -Water Softeners & Water Filtration Systems - Circulating Pumps -Bathroom Remodels -Residential Bubbler/Sprinkler Services Including PVC Lines, Timers & Valves, -Bathroom Remodels
No one ever called me. I hired Canyon State Plumbing instead.
Description of Work: misc plumbing
Rating Category
Rating out of 5
John T.
04/2019
5.0
plumbing, water heater repair
+ 0 more
The service was done very well, price was reasonable and they were very responsive and professional.
Description of Work: Replaced a water heater and replaced toilet seals
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gregory A.
06/2018
5.0
plumbing
+ -1 more
After a week or so, the drip returned. Second trip by Faucet Doctors was no charge and the shower is now drip free.
Description of Work: Repair drip in shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carl S.
02/2018
5.0
plumbing, water heater repair
+ 0 more
Prompt, fair, thorough, professional and friendly. A Faucet Doctor Plumbing is the best plumbing service I have ever encountered! I called very late on a Friday afternoon for a non-urgent issue of discolored water coming from bathtub faucets in my tenants' home. Even though I said the problem could wait for the next week, they contacted my tenants and arranged to come out early Saturday morning. A previous estimate from another plumbing service from Angie's List told us that the hot water heater was 14 years old and needed to be replaced at a cost of $1000 plus another $400 to replace the pipes with no guarantees that it would solve the problem...and they would recommend disconnecting the solar panel hater heater.. When Greg came out, a quick look at the heater led him to believe the hot water heater was much newer. He called the manufacturer with the serial number and indeed, it was much newer and still under warranty, but did not need replacing as it was functioning fine. He correctly determined that some hoses and fittings needed to be replaced and that should solve the problem of discolored water. I authorized this work by phone and it was done in 30 minutes for $100. Additionally, he promised that if it did not correct it, he would come out the following day . Not only did Greg do the service for one fourth the cost of a competitor, he did so promptly and successfully. My solar water heater panels are still functioning fine. His integrity also contrasted with the competitor who falsely stated the age of the heater and tried to sell a $1000 product that was not needed and still under warranty. Greg and Gina are the best and I will recommend them to friends and neighbors. If anything in my rental home breaks down that A Faucet Doctor services, they will be my first call. I am very happy I called A Faucet Doctor.
Description of Work: Replace hot water heater hoses and gaskets, drain hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Claude T.
09/2017
5.0
plumbing
+ -1 more
After a bad experience with another company, these guys were great. Knew our area and the kind of problems to expect. Came out the day we called, diagnosed and gave us an estimate. Came out first thing next day, showed us the problem, and fixed it in 2 hours. Reasonable price we'd be comfortable using them again.
Description of Work: Main supply line repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$429
Kent R.
08/2017
5.0
plumbing
+ -1 more
It went great! Greg called before he arrived and was right on time. He assessed the situation and came up with a solution quickly. Work was performed well and quickly. I would recommend him and use his service again.
Description of Work: We needed to have the water softener connector that came with the house removed and new hose put in to connect to new water softener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kristy L.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
Kenny came to check on them and quickly found the problem. He was very professional and friendly. We sincerely appreciate his promptness and eagerness to resolve our issue when we needed it! We will definitely call them again for our AC needs and recommend them to all our friends and family!
Description of Work: Our thermostats were reading higher temperatures than what they were set for.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Curt L.
06/2017
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Everything worked like clockwork. 118 degrees so time was very critical. Kenny arrived quickly, he understood my situation, diagnosed the problem, and (for a very reasonable price) repaired it .I was never so happy to pay a bill. I would definitely hire Faucet Dr. HVAC again.
Description of Work: A/C stopped working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A FAUCET DOCTOR PLUMBING
Thank you so much for the review. We are happy Kenny was able to get you up and running so quickly with these unbearable temperatures. We appreciate the business. Gina
Carol S.
10/2016
5.0
plumbing, water heater repair
+ 0 more
Very efficient. Gave me the kind of water heater I wanted. Very nice to work with. I trust them. Prices reasonable.
Description of Work: New water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Anthony B.
06/2016
5.0
irrigation systems
+ -1 more
Greg was on time, did the job in less than an hour. My past experience's with "A Faucet Doctor" have all been very good.
Description of Work: fixed several irrigation leaks
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Lavaan V.
06/2016
5.0
plumbing
+ -1 more
He is always on time and friendly. He stands by his work and is honest and fair... We've used other plumbers by mistake ( the owners last name is Singeltary so sometimes family members have called Singeltary Plumbing instead of the Faucet Dr's ) but Faucet Dr always seem to be just a little less expensive with better quality.
Description of Work: Fixed a leaky toilet and replaced my three tone Heat Pump (Air Conditioner) on the roof of my condo in Arizona.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
David D.
03/2016
5.0
water heater repair, plumbing
+ 0 more
Our water heater sprung a leak this morning and Faucet Doctor added me into their busy schedule. They replaced my old 50 gallon water heater with a new one before the day was done. Greg is a professional and does excellent work. The cost was very fair. You can't go wrong hiring Faucet Doctor.
Description of Work: Installed new water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$995
Kevin D.
11/2015
5.0
plumbing
+ -1 more
He responded the same day for a quote, and the job was started two days later. We are very happy with the process start to finish.
Description of Work: Greg installed a gas line for our barbecue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Peter H.
05/2014
5.0
plumbing
+ -1 more
I have used Faucet Doctor three times now, including the complete remodel of bathrooms, and a main line water leak. Each time Faucet Doctor has been punctual, professional, and provided quality work. Today, a failed washer on a kitchen sink shut off valve was replaced. Along with replacing the fitting, Greg made sure to blow out the water lines after noticing the washer was in pieces. And sure enough, chunks of the washer were blocking the service lines to the faucet, seriously affecting the water pressure. Greg knows his stuff and is not just a replacement artist! Another time I had a leak on my main water line at the meter. Faucet Doctor was prompt and completed the repair without disturbing the surrounding landscaping. I also used Faucet Doctor to completely remodel a bathroom shower enclosure, from the demolition and removal of the existing shower stall, to design, fabrication and finishing of the new shower area. He also remodeled another tub and shower including all new plumbing and piping, fixtures, tile, etc. He did an excellent job coordinating and working on the project, completing it in a timely manner for a competitive price. I have found the Faucet Doctor folks to be reliable, trustworthy and absolutely honest.
Description of Work: Today's project was to replace a failed shut off valve under my kitchen sink. I called yesterday and Greg came out this morning to complete the repair. He replaced the broken valve, cleaning the water lines and tested the faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Russell W.
04/2014
4.0
plumbing
+ -1 more
He is very friendly and always on time. I highly recommend him.
Description of Work: I had a problem with my toilet not flushing properly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pam P.
08/2013
5.0
plumbing
+ -1 more
We got Greg's name from Central Arizona Supply in Surprise. We are fairly new here from the Seattle area. We called him and he was out that evening to assess the situation, so he had the correct parts when he came back to fix things. He fixed the main water pipe that came in from the street that we tried to fix ourselves (but was leaking). My husband hit the pipe - even though he knew where it was... He thought it was deeper.. He also fixed a pipe at the side of the house from 3/4and quot; to 1and quot; and added a backflow preventer. It was improperly done when they put in the water softener. He also gave my husband advise on the irrigation project we are doing ourselves. A great guy and very personable and very competent. We are very happy with his work and will be happy to call him again if the need arises. I would recommend him to anyone.
Description of Work: Fixed the water pipe to the house from the main and well. Fixed another pipe and added a backflow preventer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315
Denise M.
11/2012
5.0
plumbing
+ -1 more
He is very prompt, personable and trustworthy. There has never been any issues with having him come back out to fix any problems I might have.
Description of Work: He put in a bathroom vanity and set the sinks and the faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Richard U.
01/2012
5.0
plumbing, water heater repair
+ 0 more
d use him agaid I would definitely use him again.
Description of Work: He removed my old hot water heater and installed a new American Standard unit. He was courteous, prompt and professional doing the installation. He was about $200 less than Home Depot for a comparable quality water heater. I would reccomend him for any plumbing work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$959
Norma B.
08/2011
3.0
irrigation systems, plumbing
+ 0 more
We live in the Seattle area and bought a house on a short sale in Surprise, Arizona. We have never had a house with a sprinkler system before. We had only two days before we had to head back to Seattle. We contacted the Faucet Doctor to come and take a look at the sprinkler system and the overall water system to make sure everything was okay. The man came out and checked the sprinkler system. He said it needed a new board and that one of the three zones had been turned off. He put in a new board and turned the zones back on. We came back to Seattle. About a week later we got a call; the neighbor said that the sprinkler system was running water out in the street. We called the Faucet Doctor to come and look at it again. Come to find out it was missing heads in that zone; so we got charged again. That was 10 days after they had come out and done the first look at everything to make sure everything was okay. I really resent it that we got charged a second time for what they should have fixed it the first time. I paid it but wrote them a note and said I am really unhappy with this. Originally they responded promptly, but we had increasingly more trouble getting them to come out and fix the problem. It is questionable whether I will use them again in the future
Description of Work: I used Faucet Doctor Plumbing to take a look at the sprinkler system on a house we bought.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
$500
Response from A FAUCET DOCTOR PLUMBING
After speaking to the member, we resolved her concerns. The system is a very old defective system and she was advised that we can't guaranteed repair on defective systems. Customer satisfaction is our #1 concern and we want her and every customer to feel confident in our services.
Janet J.
05/2011
5.0
plumbing
+ -1 more
Covered in above description....the faucets don't leak (inside or out), the toilets don't leak, the irrigation timer they installed and showed me how to program works fine, the sewerage drains fine.
Description of Work: Greg has been "my plumber" for years. He's put in 2 hot water heaters (2 houses), fixed countless leaky toilets and faucets even repaired a horrendous problem where the tree roots ate a hole in my sewer pipe. On that occasion he showed up on time, dug out the remaining stump down 8.5 feet and replaced the sewer pipe. His mother had passed away the night before and he barely had time to get home,showered and on the plane for the funeral. He would have been forgiven had he not shown up but he was there! The longest I've had to wait was 24 hours, his wife handles the calls and scheduling and their son is now in the business handling the outside jobs (irrigation, timers etc.). I'm a snowbird, it has been wonderful to find someone so reliable and honest in this area.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Justin O.
07/2010
5.0
plumbing
+ -1 more
Gary the plumber called and asked if we could move up the appointment to install a fixture in my home...he arrived exactly when he said he would nd got right to work. After installing the fixture, he provided me with all the documenation for my records so I would have the warranty paperwork. He was very professional and did a great job...I will be using this company again for all my plumbing needs!
Description of Work: Installed plumbing fixture
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Dennis W.
04/2010
4.0
plumbing
+ -1 more
Repaired faucets, but reported that the source of the problem was an aging hot water heater (quite old). Had new water heater installed the next day. Was on time and professional for both service calls. Price of water heater seemed to be very reasonable, but I thought the original $75 service call was a bit high. Would use him again.
Description of Work: Originally called to fix some leaky faucets in the master bathroom.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Katherine .
09/2007
5.0
plumbing
+ -1 more
They were very professional with what they did. They were also very courteous towards us. I really liked that they cleaned up after themselves so I did not have to clean up when they left.
Description of Work: They put in two new valves, the hot and cold valves. He took 6 inches off each valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Charles B.
03/2007
5.0
plumbing
+ -1 more
Arrived on time. Performed work in a neat and orderly fashion. Very neat and clean. Truck was also neat and clean.
Description of Work: 1. Replaced two laundry washer faucets. 2. Overhauled two Moen faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
MARK B.
05/2006
5.0
plumbing
+ -1 more
Always prompt, courteous, very reasonable price and quality work.
Description of Work: Replace seal on toilet base. Has also put in new kitchen faucet, repaired lines to dish washer and other items over several years.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Heating and Air Conditioning,
Lawn Irrigation,
Drain Cleaning,
Kitchen and Bath Remodeling,
Property Management,
Misting systems,
Sewer Cleaning,
Water Filtration and Softening,
Landscaping
FAQ
A FAUCET DOCTOR PLUMBING is currently rated 4.8 overall out of 5.
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
A FAUCET DOCTOR PLUMBING accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, A FAUCET DOCTOR PLUMBING offers free project estimates.
No, A FAUCET DOCTOR PLUMBING does not offer eco-friendly accreditations.
No, A FAUCET DOCTOR PLUMBING does not offer a senior discount.
Yes, A FAUCET DOCTOR PLUMBING offers emergency services.
Yes, A FAUCET DOCTOR PLUMBING offers warranties.
A FAUCET DOCTOR PLUMBING offers the following services: -All Residential Plumbing & HVAC Repairs Or Replacement -Water Heater Specialists -Main Water Service Lines -Sewer Line Replacement, Sewer Video & Sewer Jet Cleaning -Slab Leaks -Faucets -Disposals -Water Softeners & Water Filtration Systems - Circulating Pumps -Bathroom Remodels -Residential Bubbler/Sprinkler Services Including PVC Lines, Timers & Valves, -Bathroom Remodels