A CLASSY CUT

I called the company and scheduled an appointment. Kingston arrived as scheduled and went right to work. He really knows what he's doing. After trimming the trees he cleaned up all the branches and mess. I'm sure I could find a company that would do the work for less, but I want it done right so I'll keep hiring this one.

The company responded promptly to my phone message. The worker arrived on time, gave me a price on the spot. I asked him if he was a certified arborist and he said he was not, but had trained under a certified arborist for a number of years. I'm very careful about how my trees are treated, but decided to go ahead with the work since I'd used the company before and had been very pleased. The worker did a terrific job and a complete cleanup when he finished. I could not have been more pleased.

Excellent consultation by phone.

I thought he was just going to give me a consultation, but you could tell he was ready to work. My mesquites and palo verde needed shaping and training, so that worked out well. The trees had never been pruned and were growing like crazy with no "plan." I was concerned about them, wanted them to get a good start, and was afraid my gardener might not be the best one to do the job. I was very happy with the outcome and trusted Kingston. He seemed to have lots of experience. It takes someone who really knows trees to do it right.

Workers arrived on time and did the job quickly and without incident.

Just fine. Nice, friendly people arrived a little early, did the work contracted for and explained what I'll need to have done come February to make my old carob tree look better.

Took 2 weeks to get him to answer calls. Did come to house to discuss, but then haven't heard quote and it has been 3 weeks. Pleasant guy but, don't follow up well. Liked ideas discussed for landscaping. But will be going with someone else. I am not comfortable giving a full bad grade, only because I never saw his work.

Rusty's crew does an excellent job. The end result is very nice. However, you must be prepared to deal with Rusty who tends to be very careless about returning calls or showing up for his appointments. Once the job was scheduled his men were here on time and worked very diligently.

Omar and John arrived on time. Omar is a certified Arborist who was able to instruct us on how to care for the three different trees growing in our new yard. Omar left us with written watering insturctions for each tree. John and Omara quickly trimmed the trees and cleaned up all of the branches, leaving both the trees and the yard looking great.

I made an appointment with Rusty to come and give a bid to replace grass with rock. The night before, I left a message to confirm the appointment. He never showed up for the appointment, and never returned my 3rd call when I called to ask why.

RUSTY (THE OWNER) GAVE A GREAT BID (THE BEST OUT OF FOUR BASED UPON PRICE, PERSONALITY, AND PASSION) AND GAVE EXPERT ADVICE ON DESIGN, A BALANCED AESTHETIC FLOW, AND CREATING A BEAUTIFUL FOCAL POINT. HE BROUGHT IN A CREW OF FOUR AND FINISHED WITHIN A WEEK. THEY WERE COURTEOUS, FRIENDLY, AND TOOK PRIDE IN THEIR WORK. HE BUILT A CONCRETE PAD FOR A WATER FEATURE AND PERSONALLY TILED IT WITH AN INTRICATE, TIME-CONSUMING DESIGN. SUPERB JOB. HE FOUND THE MOST STUNNING, HUGE PETRIFIED STONE BOULDERS THAT BEAUTIFULLY FLOWED WITH THE GRANITE. I'M VERY PLEASED AND SATISFIED, AND RECOMMEND HIM TO ANYONE LOOKING TO CREATE A BEAUTIFUL LANDSCAPE. JOB WELL DONE.

RUSTY (THE OWNER) GAVE A GREAT BID (THE BEST OUT OF FOUR BASED UPON PRICE, PERSONALITY, AND PASSION) AND GAVE EXPERT ADVICE ON DESIGN, A BALANCED AESTHETIC FLOW, AND CREATING A BEAUTIFUL FOCAL POINT. HE BROUGHT IN A CREW OF FOUR AND FINISHED WITHIN A WEEK. THEY WERE COURTEOUS, FRIENDLY, AND TOOK PRIDE IN THEIR WORK. HE BUILT A CONCRETE PAD FOR A WATER FEATURE AND PERSONALLY TILED IT WITH AN INTRICATE, TIME-CONSUMING DESIGN. SUPERB JOB. HE FOUND THE MOST STUNNING, HUGE PETRIFIED STONE BOULDERS THAT BEAUTIFULLY FLOWED WITH THE GRANITE. I'M VERY PLEASED AND SATISFIED, AND RECOMMEND HIM TO ANYONE LOOKING TO CREATE A BEAUTIFUL LANDSCAPE. JOB WELL DONE.

THE INITIAL APPOINTMENT WAS SCHEDULED ON A SPECIFIC DAY AND SPECIFIC TIME. I ALSO HAD THE POOL CONTRACTOR HERE SO THE LANDSCAPER AND POOL CONTRACTOR COULD COORDINATE SOME IDEAS, TIME FRAMES ETC. LANDSCAPER FAILED TO SHOW FOR APPOINTMENT AND CALLED 2 1/2 HOURS LATER SAYING HE WAS NOW AVAILABLE. NO APOLOGY OR REASON WAS GIVEN, JUST THAT HE HAD LEFT MY PHONE NUMBER BACK IN HIS OFFICE. I DECLINED TO SET UP ANOTHER APPOINTMENT. THREE DAYS LATER, WHILE DECIDING TO GIVE THIS INFO TO ANGIE'S LIST, I DID CALL HIS NUMBER TO VERIFY THAT I HAD THE CORRECT COMPANY TO WRITE ABOUT. AT THAT TIME HE DID APOLOGIZE BUT FAILED TO UNDERSTAND THE IMPORTANCE OF NOT SHOWING UP OR CALLING TIMELY. THE SAD PART IS THAT IT TOOK ME CALLING HIM FOR HIM TO TRY TO SOLVE THE CONCERN.

THE PRICING AND WORK OVERALL WERE VERY SATISFACTORY.

KINGSTON HORSTMAN (AN ARBORIST), IS VERY KNOWLEDGEABLE. HE AND HIS CREW ARRIVED PROMPTLY, DID AN EXCELLENT JOB TRIMMING AND TREATING MY TREES, AND CLEANED UP AFTER THE JOB.

KNOWLEDGEABLE; PROMPT; PROVIDES GOOD ADVICE; HAS BEEN BACK TWICE TO ADVISE WITHOUT CHARGE.

THE LANDSCAPING LOOKS GREAT. IT'S A PROFESSIONAL JOB FOR MUCH LESS THAN THE OTHER 3 BIDDERS I HAD COME OUT. THE CREW WAS ON TIME, AND THEY FINISHED IN ONE DAY. VERY PROFESSIONAL.

THE LANDSCAPING LOOKS GREAT. IT'S A PROFESSIONAL JOB FOR MUCH LESS THAN THE OTHER 3 BIDDERS I HAD COME OUT. THE CREW WAS ON TIME, AND THEY FINISHED IN ONE DAY. VERY PROFESSIONAL.

RUSTY CAME OUT TO THE HOUSE AND OFFERED SUGGESTIONS AND GAVE ME SOME QUOTES ON DIFFERENT PATIO OPTIONS. THE FLAGSTONE WAS DELIVERED, AND RUSTY, AND HIS CREW, ARRIVED RIGHT ON TIME TO DO THE JOB. THE PATIO LOOKS GREAT AND THE WORK IS OF HIGH QUALITY.