The service was good. They were on time and professional. It just took too long and I wish it took less but the job was very nice.
Description of Work: They tiled the entire room and closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Robin L.
03/2018
1.0
ceramic tile
+ -1 more
For working in a town that is 55+ it is unbelievable this company will not take responsibility for errors made and even more they expect an older clientele especially those with health issues to fix their company mistakes. Had new tile and laminate installed. Laminate had issues that were fixed. Not so with the tiles. All 7 edge tiles in the guest bathroom are chipped, tiles in main living areas chipped as well. Finished the job in a rush and gouged 8 spots on the wall dragging around a shop vac that needed fixing and repainting. Also the the grout was not cleaned off the floors properly. Grout haze was everywhere and grout was left on our cabinets, glass patio slider, baseboards and trim work around doors. My husband has COPD (which the owner knew) and instead of sending someone to fix their poor cleanup the owner gave us ACID to clean the floors. It took 3 days on hands and knees to scrape the grout out of the trim and clean the floors several times with the acid and it still wasn’t fully cleaned. Finally we had to let it be for those health reasons. When showing pictures of the damage and cleaning issues to the owner to resolve, instead of standing by their work he told us to take our business elsewhere! We now have to live with a hazy floor and a house full of chipped tiles. We in good faith could not recommend this company to friends or neighbors.
Description of Work: Laminate Floors and Ceramic tile in 3 rooms
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$8,500
Muriel M.
06/2017
5.0
upholstery cleaning
+ -1 more
It was $50.00 per each chair. I would tell my family and friends that they would perform over and above than what you'd expect.
Description of Work: Tom and Sheila replaced broken and loose tile around the waste pipe in our bathroom. The original installation was improperly done and allowed leakage. Tom and Sheila cut the tile so that they fit perfectly around the pipe, carefully grouted, and laid a smooth surface to reset the stool. They also smoothed and repaired rough grout in the entryway. They understood the problem, knew what needed to be done, were pleasant and friendly and did a good job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Sandra L.
03/2015
5.0
ceramic tile
+ -1 more
They came out and measured the windows. We ordered the Hunter Douglas plantation shutters from them. Within two weeks they were out here installing the shutters. They went in with no problems and look beautiful. We had one shutter that was installed next to an interior window that would slowly open. Brett talked to Hunter Douglas and came back the next day with the solution. Very nice people to work with. We were very pleased.
Description of Work: Installed plantation shutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Stephen N.
03/2014
5.0
ceramic tile
+ -1 more
Brent did a fine job with a difficult carpet installation having a geometric pattern to match. We received two shipments of defective carpet, and he worked with the mill to finally obtain a good piece of material. It was frustrating for both us and him, but he saw it through to produce a great looking result. Highly recommended.
Description of Work: Installed carpet in master bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Richerdine N.
03/2014
5.0
ceramic tile
+ -1 more
They couldn't be more professional and responsive. The work is precise and of the highest quality. The first job came in $1,000 under their competitor for the identical tile. The men were always on time and went out of their way to make the inconvenience to us minimal.
Description of Work: This time Crown put in ceramic tile for the entrance of the house. Previously we have had them tile kitchen, Arizona room, hallway and foyer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Neil B.
06/2013
5.0
carpet installation, screen repair
+ 0 more
They answered all the questions and the work they did was really good and I had no problem. I did have a minor repair they came out and repair it right away. It was a good experience.
Description of Work: Crown Carpet Inc came out and put in a tile, carpet, and shutters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
John Z.
05/2013
5.0
ceramic tile
+ -1 more
My experience with Crown Carpet was good. They were very friendly and prompt. There were a couple of issues but he was very prompt in fixing those. He cleaned up very well and the price was very reasonable.
Description of Work: Crown Carpet installed some shutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nina Lee G.
05/2013
5.0
carpet cleaners, ceramic tile
+ 0 more
They are excellent. They were on time, they were very thorough. They cleaned the tile great and they cleaned the carpet great.
Description of Work: I last used Crown Carpet last fall to clean tile and carpet floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richerdine N.
03/2012
5.0
ceramic tile
+ -1 more
We were very pleased with them. We were very happy with them. It was much cheaper than others. We liked them because we saved so much money. We saved $1000 and it was exactly the same color. They were very neat. They were very punctual. They did a very good job and what more we could have asked for. We had a very narrow time frame and within which they were able to do it, and they did it. They were here right in early. We had them do different things and it was very well done.
Description of Work: Crown Carpet Inc did the tile installation for us last week.
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*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Carpet Sales and Installation,
Carpet Cleaning,
Upholstery Cleaning,
Screen repair
FAQ
Crown Carpet Inc is currently rated 4.6 overall out of 5.
No, Crown Carpet Inc does not offer free project estimates.
No, Crown Carpet Inc does not offer eco-friendly accreditations.
No, Crown Carpet Inc does not offer a senior discount.
No, Crown Carpet Inc does not offer emergency services.
No, Crown Carpet Inc does not offer warranties.
Crown Carpet Inc offers the following services: Carpet, tile & wood.