About us
Reviews
1.02 Reviews
Showing 1-2 of 2 reviews
John R.
08/2011
heating & air conditioning/hvac
+ -1 moreI needed a repair on an evaporative cooler and THOUGHT I made an appointment for them to complete the work, but it seems that if you do not speak to the lady in the office then your scheduled appointment never happens. I called them two more times to set an appointment and finally had an appointment (only because I talked to the lady in the office). The date of the appointment came and went and they were no-shows and claimed that they called and let messages. Of course I was upset after 3 WEEKS of messing around with this company and called to complain. They immediately dropped me as a customer and told me to never call their company again. Not a problem there. If you need something repaired by this company, be prepared for a long wait with many excuses, lousy customer service skills, and overall rudeness.
Description of Work: I needed a repair on an evaporative cooler and THOUGHT I made an appointment for them to complete the work, but it seems that if you do not speak to the lady in the office then your scheduled appointment never happens. I called them two more times to set an appointment and finally had an appointment (only because I talked to the lady in the office). The date of the appointment came and went and they were no-shows and claimed that they called and let messages. Of course I was upset after 3 WEEKS of messing around with this company and called to complain. They immediately dropped me as a customer and told me to never call their company again. Not a problem there. If you need something repaired by this company, be prepared for a long wait with many excuses, lousy customer service skills, and overall rudeness.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
$60
Warren S.
07/2008
appliance repair
+ -1 moreHe gave me estimates from $600 to $1500 saying that my compressor was bad, I called another company to get a second opinion. It turned out that the filter needed to be changed (water form the AC freezing had caused mildew to build up in the AC). I called Service Masters to complain and was hung up on. I am very disatistified with their service.
Description of Work: AC Repair from freezing.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$86
Contact information
555 E Wilcox Dr Ste G, Sierra Vista, AZ 85635
Service hours
Monday:
8:30 AM - 4:30 PMTuesday:
8:30 AM - 4:30 PMWednesday:
8:30 AM - 4:30 PMThursday:
8:30 AM - 4:30 PMFriday:
8:30 AM - 4:30 PMSaturday:
8:30 AM - 12:30 PMLicensing
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Appliance Repair
FAQ
SERVICE MASTERS is currently rated 1 overall out of 5.
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
Saturday: 8:30 AM - 12:30 PM
No, SERVICE MASTERS does not offer free project estimates.
No, SERVICE MASTERS does not offer eco-friendly accreditations.
No, SERVICE MASTERS does not offer a senior discount.
No, SERVICE MASTERS does not offer emergency services.
No, SERVICE MASTERS does not offer warranties.
Contact information
555 E Wilcox Dr Ste G, Sierra Vista, AZ 85635
Service hours
Monday:
8:30 AM - 4:30 PMTuesday:
8:30 AM - 4:30 PMWednesday:
8:30 AM - 4:30 PMThursday:
8:30 AM - 4:30 PMFriday:
8:30 AM - 4:30 PMSaturday:
8:30 AM - 12:30 PM