ProTech Services

My computer has been slow for years. Yes, it's a bit old (~5 y/o), but it's still a good computer for what we need. A few months ago we got some viruses and trojans and couldn't get rid of them, even buying a new security pack. We spoke with Tiffany at Protech and she took out CPU for a night. The next day we got it back clean and working pretty well. She told us what was in it and what she did to get rid of them. She also told us how to keep safe and how to scan and clean the harddrive regularly. Then she gave us suggestions on how to make the computer work better. When we bought our PC, we only needed the half GIG of RAM because we really didn't do much online. Now with the world being a little busier and us needing to work more online, we decided to either get an upgrade or buy a whole new computer. With money tight, we thought it would be too long and expensive to get a new system so we went with Tiffany's suggestion of an upgrade to 1.5 GIGs. She ordered it and we waited less than 5 days. She let us know it was in and worked around our schedule to perform the upgrade at our home. She even took the time to explain and answer any questions we had concerning what we could do ourselves and what to look for in the future. it took all of maybe 10 minutes. We turned the computer on and within 3 or 4 minutes I could notice a huge difference. Now we have the security needed for the ever-changing threats and a computer that runs better than it did when we bought it 5 years ago. She saved us hundreds of dollars and only charged for the cleaning and addition of the security and then only for the part ordered. She is great and very knowledgeable. She also explains things so we can understand it. I recommend her for your computer or IT needs. Thanks so much Tiffany.