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KINGS APPLIANCE & PLUMBING FIXTURES

Appliance Repair, Appliance Repair - Small

About us

FINANCING AVAILABLE.

Services we offer

APPLIANCE REPAIR & INSTALLATION.

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
Showing 1-1 of 1 reviews

Bryan R.
08/2011
1.0
appliance repair
  + -1 more
The above should give you a pretty good clue as to how it went. The last 2 times, the repair man just showed up out of the blue with no appointment and no warning. The second time, I had people over for dinner and he just marched in to the house and went to the kitchen and opened the dishwasher and started working on it. I stopped him, pointed out he had not called to make an appointment, and that in case he had missed it, I had six people sitting in my living room. He shrugged by way of a response. I asked him to leave, which he did. The next morning I went into Kings and terminated the transaction as mentioned above. This happened over 3 years ago. The reason I am posting this review now (I just joined Angie's List) is because my experience was so awful that I wouldn't want anyone else to walk in there blind. In fairness to Kings, it happened over 3 years ago, and things can change a lot, including people turnover, in that amount of time. They may well have really cleaned up the service operation for all I know. That said, this is one of the worst repair experiences I have ever had and I will never darken their door again. Caveat emptor.
Description of Work: I contacted King's Appliances for service because they are listed as the local service and repair provider for LG refrigerators and dishwashers in Sierra Vista. I called them because my LG dishwasher was leaking. A workman came out, examined the dishwasher, and said it would be a total of $144.17 to repair (which included a $75 diagnosis/estimate fee; I was told about the fee when I called and made the appointment). He then fiddled around with the rubber seal that seals the door when it's closed for about 20 minutes, ran a rinse for about 2-3 minutes and pronounced it fixed. The next day I ran a load of dishes and it leaked as bad as it did before he came. So I called and he came back out and changed the rubber seal, ran a quick rinse and pronounced it fixed. Next time I ran it, it leaked worse. Back out again he came. Same story again. Bottom line, he mis-diagnosed it; it was the seal that runs across the bottom of the door. After a total of 6 visits, I had had enough and went into Kings' offices. They were willing to return the service and parts costs but not the diagnosis fee. Subsequently, I figured out what was wrong with it and fixed it myself.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$144.17

    Contact information

    3444 CANYON DE FLORES, Sierra Vista, AZ 85650

    www.kingsappliances.net

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small

    FAQ

    KINGS APPLIANCE & PLUMBING FIXTURES is currently rated 1 overall out of 5.

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    No, KINGS APPLIANCE & PLUMBING FIXTURES does not offer free project estimates.
    No, KINGS APPLIANCE & PLUMBING FIXTURES does not offer eco-friendly accreditations.
    No, KINGS APPLIANCE & PLUMBING FIXTURES does not offer a senior discount.
    No, KINGS APPLIANCE & PLUMBING FIXTURES does not offer emergency services.
    No, KINGS APPLIANCE & PLUMBING FIXTURES does not offer warranties.
    KINGS APPLIANCE & PLUMBING FIXTURES offers the following services: APPLIANCE REPAIR & INSTALLATION.

    Contact information

    3444 CANYON DE FLORES, Sierra Vista, AZ 85650

    www.kingsappliances.net

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM