Description of Work: The owner is very experienced and knows his stuff. He may need to oversee his crew a little more. The person in charge on our house was not as good as the guys working for him. The workers were excellent. One of them should have been the foreman in charge. The work was well done. Time will tell if the roof overhaul will be successful. So far it looks great. The only issue was that we wanted the roof a more tan color and it ended up being too white.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Harvey M.
07/2015
1.0
roofing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$1,500
Carolyn W.
05/2014
5.0
roofing
 + -1 more
unknown
Description of Work: Had a leaking den roof, did just what was needed, did not try to bully me into doing more and am going call on them this week for the rest of the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,200
patty W.
04/2014
1.0
roofing
 + -1 more
unknown
Description of Work: I called for an estimate. No one returned my call.
Rating Category
Rating out of 5
Janeth E.
03/2014
1.0
roofing
 + -1 more
Scheduled a time for an estimate, roofer never called and never showed up. Took work off early to meet with him, whst a waste of my time.
Description of Work: Suppose to do an estimate.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Jeanne W.
01/2014
1.0
roofing
 + -1 more
.
Description of Work: promised to come the next day to assess damage... did not show up,,,, I called got a lame excuse and another promise never happened... then all calls went to voice mail..
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Brenner's Roofing
At that time our company was training a new secretary and she didn't know our boundaries. I myself talked to the customer I said I would go out and when I realized she was 2 hours and 15 minutes away from my office it was to far to drive. I was under the impression my secretary called back to cancel. Accidents happen. We are only human and our estimates are for free.
Peggy S.
09/2013
2.0
roofing
 + -1 more
I got an estimate for $2700.00. I feel this company is unprofessional. I set up a time for the estimate with them and they did not show up. I called and was told and quot;He forgotand quot;. I set it again for the next day and called at noon to confirm and was told and quot;We cannot set these up at such short notice.and quot; He finally came the third time and I could not really understand what he said needed fixing. After quite a few days and many e-mails to get things like my address and phone number which he already had, I got an estimate for $2700.00. I felt this was really inflated and got a second opinion. I did not hire Brenner Roofing and had the work done by another company for less than one quarter of his estimate.
Description of Work: Gave me an estimate for possible work.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$2,700
Response from Brenner's Roofing
Upon arrival at this roof after having a solid understanding conversation with customer" she had a metal roof installed from a unlicensed contractor. Many unfinished projects on this home. I give a 2 year warranty on repairs. We do it right or not at all. In this case nothing was right on the home. To me, reviews are almost a joke on a free estimate. Now getting a job and doing bad work is a review or doing good work is a review. Its sad that people use reviews to make hard working company's look bad. If this homeowner would of used a licensed contractor or looked on Angies List she wouldn't be in the situation she is in.
Rana B.
07/2013
5.0
roofing
 + -1 more
Free estimate scheduled the same week that I called. Got the estimate the same day they visited and had work scheduled quickly. Completed on time and I was very satisfied with the results and the cost. Had another estimate at $8100 so I was very happy with the savings. Would definitely use them again. Very helpful office staff who kept me informed of progress during the entire project.
Description of Work: Replaced damaged boards, flashing due to weather damage and wear.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,500
John M.
07/2013
5.0
roofing
 + -1 more
It went well. he was an easy person to work with and followed upo with a phone estimate.
Description of Work: At my request, he came and looked at the roof on our home, gave me a telephone estimate a few days later. He was professional, straight forward and seemed to know his work. The only reason we did not use him is we could not secure the financing.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Doreen R.
07/2013
5.0
roofing
 + -1 more
very thorough, honest, will give estimate for new roof which we have needed for a while.
Description of Work: Checked roof for upcoming monsoon
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bobby S.
02/2013
5.0
roofing
 + -1 more
Chris Brenner gave us an estimate for a high quality new shingled roof, and our flat-roofed balcony area. After we accepted his bid, he and his men began the job in a timely manner. He and his men were professional and cleaned up each day after work. They finished the job on time, and with minimal concerns. Our family would gladly use them again, and continue to tell others about his services.
Description of Work: Excellent
Rating Category
Rating out of 5
Yes, I recommend this pro
$15,000
Emily M.
11/2012
4.0
roofing, skylights
 + 0 more
i called 5 roofers, the first one was too busy to return my calls, the second one just wanted to talk to my husband (since he is in AFG the guy didnt really feel comfortable talking to me) i told him to take a hike if he didnt want to talk to me about it, because i was after all the one who called him out here. the two following him were contractors not just roofers and they seemed pretty busy too. Chris with Brenners came over the day i called, and was able to accept payments, talked to me for over an hour and a half, and like i said took the time to explain in detail, what i had, and how it needed to be fixed and actually took me on the roof to show me what was wrong and how we needed to proceed. i had to go on vacation and wanted to get it done as soon as i got back, and it was, the process took only a couple days and the workers were polite and like i said i am totally satisfied with the work completed.
Description of Work: Chris is a very patient man, and was able to explain several things that other roofers didn't feel like taking the time to. He and his crew are polite, and early to work on the days they do. His office woman is very polite on the phone, and any issues that came up during the process were addressed promptly. Chris and his crew came by before the start of the work to pull off part of the roof so the a/c guys could redo some duct work, so they could get done faster and didn't have to tear apart the ceiling. the day they started work, they tore off the roof down to the decking, replaces a few soft spots and then set to repapering the roof and then hot moping the first half, the next day they set to on the second half of the roof. the finished product is a beautiful white roof. during the first half of the roof i wanted to add a skylight, so Chris talked to me about what i had and the sizes that are available, there was some confusion about which one i wanted, the one they installed was not the one i had planned on, and so they came back and put in the correct one, and apologized. everything went smoothly and i am very happy with the end result.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$7,000
Doreen R.
09/2012
4.0
roofing
 + -1 more
Went well. He came when he said he would, did the job. We're very satisfied.
Description of Work: Roof Repair. Though we originally thought the estimate a bit high, he returned on two occasions at no additional cost to make things right. We are relieved. Our roof has held up well through some pretty heavy rainstorms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$500
Carol W.
07/2012
1.0
roofing
 + -1 more
I personally have nothing but negative feelings about him. I don't appreciate having to look at the crack of his butt when he's climbing on a ladder and I certainly don't want my wife looking at it. I think it's very unprofessional. He talked to me like I was some kind of idiot and when my wife told him something, he said and ldquo;Why didn't you tell me that?and rdquo; That was the way he talked to her. He gave my wife a bad time because we hadn't gotten back to him about whether we were going to use him or not. My wife was very upset by the way he was talking to her. The way he talked to us was not a good way to influence customers. We told him we had a federal loan of $7500 with no ability to go higher. His bid came in at $8000. He didn't even listen to us when we told him what the parameters were. He was so unprofessional I was startled. Grade his professionalism? You can't grade something that isn't there. I would eat dirt and die before I used him.
Description of Work: I got a quote from Brenner's Roofing.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$8,000
Response from Brenner's Roofing
In response to this negative review, I am shocked that people would post untrue statements like this. For starters as all my very happy customers know I dress well always tucked in with a belt. So as far as my crack showing that wasn't the case here. As far as his wife was concerned very nice lady. In fact so nice I recieved candle holders from the lady's small buisness out of her home. I gave them an estimate for what fit their needs and they told me about the federal grant and I did not give them an estimate for 8,000 it was an estimate for 7,500 knowing this I reduced my price by 3,800 to make it 7,500. I am a professional and all my men are roofing pro's. All my customer's are very happy with my work with no call back's during these hard monsoon's. The saying "You can't make everybody happy" is true. This is obviously true in this case. I truly apologize to Member if you feel like this.I have learned with you that I can't make everyone happy and this has truly been a learning experience for me and my company. I wish you the best of luck with the project that you have going on in your home. Thank-you and god bless. P.S. It is common curtisy to call a home owner back to check on the estimate that you give them.
Connie R.
04/2012
5.0
roofing
 + -1 more
As new, first time home owners, we were unaware until after the warranty had run out that the guy hired by the sellers did a terrible job of repairing the issues with the roof. So after many calls and quotes, my husband chose Brenner's to do the work. First off, they were super nice, polite and professional. They took the time to explain what was wrong and how they intended on fixing it. They were efficient, and went above and beyond the quoted work request (at no additional cost to us) because they saw what needed to be done. They had the best price for the work necessary and we would wholly recommend them.
Description of Work: Our flat-topped white roof was in need of repair, as the company that was hired to do so when we bought the house botched the job.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Roofing,
Skylights
FAQ
Brenner's Roofing is currently rated 3.8 overall out of 5.
Sunday: 6:00 AM - 7:00 PM
Monday: 6:00 AM - 7:00 PM
Tuesday: 6:00 AM - 7:00 PM
Wednesday: 6:00 AM - 7:00 PM
Thursday: 6:00 AM - 7:00 PM
Friday: 6:00 AM - 7:00 PM
Saturday: 6:00 AM - 7:00 PM
Brenner's Roofing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Brenner's Roofing does not offer eco-friendly accreditations.
No, Brenner's Roofing does not offer a senior discount.
Yes, Brenner's Roofing offers emergency services.
Yes, Brenner's Roofing offers warranties.
Brenner's Roofing offers the following services: Commercial & residential roofing maintenance and restoration, patching, leak detection and repair, metal roofs, coating, skylight repair and install, firestone & shingles.