Arizona Auto & Radiator Repair

unknown

They are privately owned and he is pretty good.

Dropped the car off in the morning and picked it up in the afternoon. Repaired all the leaks. Replaced a bad hose that was discovered during the job. While they did charge me for the hose as it should be they did not charge me any extra labor to replace it. Just took care of it. As always they were honest, professional, reasonably priced and friendly. I don't take my vehicles to anyone else. Immedietly noticed the car had a lot more power, ran really well. Very Smooth. Since a majority of my issues were with leaks, I was asked to bring the car in sometime the following week so they could check all the fluids and top anything off that may have settled in. I have had LOTS of work done on my cars over the years in a great many places and until I started to take my vehicles to AAand RR I have never been asked to stop back so something could be checked once it was broken in a bit. I live a good 35 to 40 miles from this business and while there are quite a few auto service and repair businesses between here and there, I would sooner pay a tow truck to haul my car down to Danny and his crew than let someone else get under the hood. I am not exactly a trusting soul but have been using this business for the last couple of years an no longer bother even shopping around for estimates. I know I am going to get a fair price, honest work and a great running, reliable vehicle.

Seem very friendly and willng to help, but after work is done something always seems to go wrong.

I used this shop for radiator work on one of my cars. It turned out fine, so I brought my daughter's car in for transmission work. They had to order parts, so they had the car for about ten days. I drove the car home and noticed it had a lot of vibration. My daughter also complained about the vibration and a few other things that weren't there before. I took the car back and they and quot;fixedand quot; it the next day (Saturday). I drove the car home and it ran much smother. Five days later, my daughter attempted to drive the car to Phoenix to see a hockey game. She was on the other side of Tucson going 75 miles per hour when she heard what sounded like a chain being drug down the road. Then her gear shifter started shaking violently in her hand. She pulled over and realized that a bolt had fallen almost completely out of a bracket holding the transmission in place (she could have been seriously injured). She called Danny, but he said there was nothing he could do until after five o'clock. He didn't even offer to send a tow truck, so she attempted to fix it herself by jacking up the car and tightening the bolt by hand with no luck. Fortunately, a man pulled over about an hour later and tightened the bolts (the one next to it was also loose) with an adjustable wrench. She gave the man $40 for helping her out. She drove back from north of Tucson to Sierra Vista, AZ going 50 miles per hour with her flashers on because she no longer had any faith that her car would actually make it back. At least a mechanic at Arizona Auto and Radiator Repair stayed to assist her with and quot;Lock-Tite'ingand quot; the bolts when she returned. I'm no mechanic, but If the bolts had been tightened in the first place, it seems highly unlikely they would have fallen out with less than 100 total miles of driving. I suppose putting LockTite on the bolts was about all they could do at that point. Needless to say, she never made it to her hockey game! After three attempts at getting it right, the gear shifter is still not in its correct position and there are wires hanging out from under the center console next to the gear shifter. My daughter wants to take it back there to give them one more chance to finally get it right, but I've had my fill with them. I suppose if you need radiator work done, you'll be OK using Arizona Auto and Radiator Repair. If you have anything more serious than that, take it to reputable shop!!!

overall good service

I stated my entire experience above.