Maids of the Valley

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I highly recommend this company! We have never had an incident and our home is always sparkling. I am especially please with the staff as they are always very sensitive when we are home during a cleaning, they add many extra touches including straightening our bed, putting the dogs toys back in there central location, putting things back where they were, always ask if there are areas needing special attention and generally just friendly and professional!! Whenever we have a special cleaning request we have always been accommodated as needed. The consistency of cleaning and flexibility is greatly appreciated. The owner of the company always checks in to be sure we are satisfied and happy. Thank you Maids of the Valley!!

I was very pleased with the price for the amount of work involved, and the quality of Lisa Hartman's workers. The cleaners worked quickly and efficently. Another thing that was important to me was green cleaning products, which they were more than willing to accomadate me on.They showed up on time and did a nice job.

Although I did not use the service, the interview was thorough and professional.

Lisa came to see the size of the job about a week in advance and gave me an estimate of $250. I asked if this was based on an hourly rate, and she said sort of, but there was some padding in there in case of the unexpected, that my actual bill would probably be less since my house was already so clean and there would be no furniture or any other objects to have to dust or clean or work around. We agreed that two of her workers would come a week later at 9 o'clock. She left a message on my phone several days later that because of an injury, one of the women she had scheduled to work for me would be unable to and that she was going to send two men instead, but they could not arrive until 11 o'clock. When no one had arrived by 11:30, I called Lisa and left a message to that effect. She called back several minutes later and said that the two men and quot;were just around the cornerand quot; and would be there shortly. They arrived 15 minutes later, one of them carrying a paperbag from a fast food restaurant, possibly containing his lunch. The men were there for slightly less than three hours. I spent the time in the garage, packing my car for my departure the next morning, so don't know if they were working the entire time, but the sounds coming from the house suggested they were keeping busy.When they were done and I asked if I was to pay them, they said no. I generally found the work they had done to be satisfactory, although after they left I discovered that one of them had dumped a pail of dirty, soapy water onto the deck instead of disposing of it more properly. I thought Lisa might call that afternoon, to confirm that I was satisfied with the service provided and arrange for payment, but she did not. She had what was about to become my former address, and I thought she might mail a bill to me there, from where it would be forwarded to my summer address. Instead, a week later, she sent a text message to my phone, objecting to the fact that I'd left town without paying her and threatening to put a lien on my property (which would have been impossible, if only because I'd just sold it) if I didn't immediately send her a check for $250. I sent her the check, but I found her behavior most unprofessional.