Great upfront information. Then be patient and allow process to play out
Description of Work: Timeshare cancellation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
dennis D.
07/2018
5.0
financial advisor
 + -1 more
Vacation Ownership Consultants has taken a big worry off my mind. My kids cannot afford the endless expense of timeshare ownership as would happen when I die. I was tired of the expense and the timeshare operators would do nothing to help me, even offer suggestions. They were very competant with minimal effort required of me. Thank You VOC!
Description of Work: Timeshare ownership termination
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gene S.
06/2018
5.0
I had exhausted every option in getting out of my timeshare nightmare. This Albatross around our necks had cost us THOUSANDS of dollars to own, and the maintenance fees had risen to over $1,200.00 per year, for a vacation we didn't even WANT! To make matters even worse, they assessed us a fee of over $400 for damage from last year's hurricane season. Do the math... that little condo is a real cash cow for them. I talked to several companies who claimed they could sell our timeshare, but when I read the independent reviews, most customers reported that they had paid the fee and received no results. I even phoned our company and tried to give the timeshare back to them so they could resell it. They refused. That's when I realized that I was the cash cow, and they would never willingly set me free. Then I saw a short video on Youtube explaining how VOC had helped many people remove their Timeshare Albatross from their exhausted necks. I was skeptical at first, but I read their reviews and saw so many people just like us who had no way out of this terrible situation, and almost all reported successful termination of their timeshare ownership. I called the number provided and asked many questions. The answers were straightforward and I did not feel that I was hearing a hyped-up sales pitch. For instance, they admit that not all timeshare ownerships can be terminated, but they offered a guarantee that if mine was among the ones in that category, I would receive a full refund. They also warned me that this terrible, money-grubbing timeshare company would not simply roll over and play dead... that this could take a few months, and in fact it did. But they were always available to answer my questions and reassure me that things were moving forward. When we received the paperwork that showed we were no longer timeshare owners, I was more relieved than I can say. My dealings with our timeshare company caused me to doubt everyone, and when I first signed with VOC, I began worrying that I was getting scammed AGAIN, but calling VOC ranks among the very best business decisions I've ever made, and I would recommend them to my closest family and dearest friends.
Description of Work: Legal extrication from a disadvantageous Timeshare ownership situation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Derek R.
06/2018
5.0
financial advisor
 + -1 more
In the beginning consultation and laid out plan it went smooth. The vacation club tried to make things a bit odd by stalling and dragging out the duration but towards the end we received a pleasant victory in our favor that would have financially drained our family over years.
Description of Work: Being relieved of all financial responsibilities from a much unneeded TIMESHAE Club.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$2,800
Len L.
06/2018
5.0
financial advisor
 + -1 more
This is an easy and efficient service! Everything else I had tried led to nothing but a waste of time and energy. VOC explained everything clearly and finalized the opt out in an extremely timely manner!
Description of Work: Opt of of my time share
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Malcolm T.
05/2018
5.0
financial advisor
 + -1 more
Great, no more maintenance fees and no more stress.
Description of Work: Had two time shares, but now there're gone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,500
nancy C.
05/2018
5.0
financial advisor, real estate appraisal
 + 0 more
they were excellent. always answered phone calls and got back to us with response in a timely manner. did what they said they would in a timely manner. We will definately recommend them to friends/family.
Description of Work: termination of vacation timeshare ownership
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John J.
12/2017
5.0
It took about 6 months from signing up for VOC's (Vacation Ownership Consultants) services to getting final notice that GEVC accepted my surrender of membership. GEVC took the timeshare back and released me from any and all future liability, concluding that it was in their best interest to do so due to VOC's efforts and by my steadfast refusal to pay. I had received calls and mail from other companies offering the same service as VOC offered. I knew I should look into this, but I procrastinated. I came across VOC representatives at a home and garden show and set up an appointment with them. I had to bring the details of my timeshare membership to the appointment so that VOC knew exactly what they would be dealing with. At the meeting the process was outlined, the fee for services was revealed and I was assured that it wouldn't be a problem to get me out of the timeshare. I had relatively low annual maintenance dues with GEVC and annual membership points fees for RCI. The cost of VOC's service was about 4-5 times my annual dues/fees. I don't know how this price compares to others out there, but I decided this was worth the cost if they could get me out of a lifetime of annual dues/fees. I can say that the whole process was quite easy. The bottom line, I got what I was after, no more annual costs for something I didn't use. Big thanks to VOC.
Description of Work: I wanted to get out of a timeshare I had with GEVC, powered by RCI points system. I had the membership for 10 years and rarely used it due to difficulty in finding quality properties to use in the time periods that worked for my family.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,995
Jeff H.
07/2017
5.0
financial advisor
 + -1 more
Great, The voc took care of this ahead of schedule
Description of Work: Rid myself of my timeshare
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rod O.
06/2017
5.0
financial advisor
 + -1 more
Since it was such a large block of time it took awhile to get out of it but Vacation Ownership Consultants came through just as promised and got us released! Many thanks to them and Jeremy in Phoenix!
Description of Work: We had a Timeshare for many years for about 2.5 months every year. We always used it but since we are retired and kids are gone have more freedom to travel elsewhere now and wanted to get out of the increasing timeshare annual fees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Henry G J.
06/2017
5.0
financial advisor
 + -1 more
Quick, effortlessly and will informed of process.
Description of Work: Getting out of a Diamond Vacation plan- which was draining my retirement funds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Norm S.
06/2017
5.0
financial advisor
 + -1 more
They were very helpful and willing to help me leave my Timeshare! It really works and I was very pleased with the service. Norm
Description of Work: ! wanted to leave my Timeshare and all of its expensive along with a lifetime commitment of fee's.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark J.
06/2017
5.0
financial advisor
 + -1 more
From start to finish, Ethan and Vacation Ownership Consultants were on top of everything. They kept us up to speed on each step of the process and always answered any question that my wife and I may have had. We were very happy with Vacation Ownership Consultants and would recommend them to anyone in a similar circumstance.
Description of Work: We were in need of ridding ourselves of a timeshare that we had purchased several years ago. We no longer wanted the timeshare and the associated assessments that were continuing to increase each year. It was beginning to appear that we were never going to be able to rid ourselves of this unwanted property. However, Vacation Ownership Consultants came in and were able to help us resolve our dilemma. They were professional, dependable and took care of the whole process in a timely fashion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Vacation Ownership Consultants
Thank you for the kind words, [Member Name Removed]! We are happy to help!
Laura T.
06/2017
5.0
financial advisor
 + -1 more
Our experience with Vacation Ownership Consultants was outstanding. After years of having a vacation package that we could never really use properly and could not sell, finding Vacation Ownership Consultants was truly the best thing that could have happened. They made the process easy and painless. We highly recommend Vacation Ownership Consultants to anyone needing this kind of service. Thanks, Vacation Ownership Consultants!
Description of Work: Needed to get rid of a vacation package.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Vacation Ownership Consultants
Thank you for the kind words, [Member Name Removed]!
Jose Carlos M.
06/2017
5.0
financial advisor
 + -1 more
After a fortuitous encounter with the representative of Vacation ownership consultants at a Tempe Az. art fair booth, an appointment was set up to formally review our position. After a thorough discussion of our options a fee was set up and a time line established.At this point our responsibilities towards Shell corporation ceased including maintenance fees etc.
Description of Work: To release us from all legal obligations regarding our Shell vacation timeshare ownership, with particular emphasis in elimination of the DEED responsibilities .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Vacation Ownership Consultants
Thank you for the kind words, [Member Name Removed]!
Ralph C.
06/2017
5.0
financial advisor
 + -1 more
The process takes time to complete but we no longer have the burden of timeshare payments. They regularly apprised us of the progress in termination our timeshare ownership. During the entire process we were never contacted by the timeshare company that was being terminated, Additional comment: Don't be fooled by the many companies out there who say the will terminate your timeshare ownership. They are scams and will simply out there to take your money.
Description of Work: Vacation Ownership Consultants did exactly what the said the promised to do. They terminate our timeshare ownership. Period! Vacation Ownership Consultants are very professional. I would highly recommend this company to terminate your timeshare obligations. Go with Vacation Ownership Consultants. They will get it done for you.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Vacation Ownership Consultants
Thank you for the kind words, [Member Name Removed]!
Tim I.
06/2017
5.0
financial advisor
 + -1 more
We wanted to get out of our timeshare, but were afraid of being taken advantage of. Vacation Ownership Consultants gave us the information we needed to pay them for their services. The process went smoothly and exactly how VOC told us it would. Everything was handled in a professional manner.
Description of Work: We needed to get out of a Time Share that was not being used but annual fees were being paid.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Vacation Ownership Consultants
Thank you for the kind words, [Member Name Removed]!
Deborah G.
06/2017
5.0
financial advisor
 + -1 more
We've been trying for years to get rid of those. They did great. The vicious cycle of thousands of dollars a year is over.
Description of Work: They helped us get rid of two timeshares.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Vacation Ownership Consultants
Thank you for the kind words, [Member Name Removed]!
Marvin M.
06/2017
5.0
financial advisor
 + -1 more
Very smoothly. No unexpected surprises.
Description of Work: Get us out of our timeshare contract.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Vacation Ownership Consultants
Thank you for the kind words, [Member Name Removed]!
Debbie S.
06/2017
5.0
financial advisor
 + -1 more
Smoothly and within the timeframe they told me to expect.
Description of Work: This company helped me get rid of m timeshare. Diamond Resorts had started charging thousands of dollars for yearly maintenance. I couldn't pay it! I was in the double digits of owing them money for a timeshare I couldn't use due to unemployment. This company got rid of my debt and my timeshare for a fraction of what I owed! They explained the process in language I could understand, kept me posted as to when I could expect anything in the mail and just generally kept in touch! Not a fly-by-night company that will take your money! I highly recommend them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Vacation Ownership Consultants
Thank you for the kind words, [Member Name Removed]!
Susan H.
06/2017
5.0
financial advisor
 + -1 more
We just happened across Vacation Ownership Consultants (VOC) at a Home and Garden Show, got their card and the process began. We met in person one time, taking all of our information on our timeshare. We exchanged a few phone calls to make sure all the information was correct and the rest is history. They have a law firm which processed all the paperwork, we didn't have to pay one more maintenance payment, the phone calls stopped and then ultimately we received the law firm letter which indicated we were free and clear. The amount we had to pay was re-cooped in no time considering we no longer paid maintenance. The whole process took a few months.
Description of Work: We had a Timeshare lifetime contract with Diamond Resorts. The maintenance kept increasing and the availability of choice locations kept decreasing due to others having more seniority. When we participated in Timeshare meetings, it was a high pressure environment with one person passing us to the next. They would NOT take "no " for an answer. We wanted out, permanently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Response from Vacation Ownership Consultants
Thank you for the kind words, [Member Name Removed]!
Nancy M.
06/2017
5.0
financial advisor
 + -1 more
very well, can't say enough about working with this company.
Description of Work: getting rid of a time share
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Vacation Ownership Consultants
Thank you for the kind words, [Member Name Removed]!
Robert L.
05/2017
5.0
financial advisor
 + -1 more
FANTASTIC (NOTICE THE UPPER CASE LETTERS). VOC worked diligently on our behalf of our interests with Governmental agencies to remove our name from the Deed in Barnstable County, MA, which was completed in around 1 year from the date of contract engagement. They returned phone calls, and were "Johnny on the spot" as certain items necessary to completion of the task came to the forefront. They are honest, return phone calls, and worked with us to completion to the requested timeshare removal from our records!!!!! A#1 in our eyes.
Description of Work: Needed to cancel timeshare ownership
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Vacation Ownership Consultants
Thank you for the kind words, [Member Name Removed]!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Financial Planning,
Property Management,
Real Estate Appraisals,
Mortgage Companies
FAQ
Vacation Ownership Consultants is currently rated 4.9 overall out of 5.
No, Vacation Ownership Consultants does not offer free project estimates.
No, Vacation Ownership Consultants does not offer eco-friendly accreditations.
No, Vacation Ownership Consultants does not offer a senior discount.
No, Vacation Ownership Consultants does not offer emergency services.
No, Vacation Ownership Consultants does not offer warranties.