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Surrounded by Sound Inc

Stereo and Home Theater Systems, TV Service - Cable, TV Service - Satellite,

About us

Bonded & Insured Residential and Commercial Contractor that can sub-contract under a general or with the owner directly. We generally work on a time and materials basis. We have a shopping/delivery transport service where the owner gets the invoice price plus our time and travel expense. Surrounded By Sound Inc. is an Arizona corporation founded in 1992 by R. Scott Callahan who has been in business in Phoenix since 1978. Our specialty is custom installation of electronics for entertainment, communications and automation. We work with the architectural and interior design of a home or a business. We provide speaker and network prewiring to new structures or attic and in wall rewiring for existing structures. We install theatres, fitness centers, media rooms, home office systems, telephone systems, intercoms, multi room / multi source distributed audio video systems and custom cabinetry. Our projects range from private homes, restaurants, hotels, apartment clubhouses & models and hospital nurse call systems. We are experienced in several disciplines such as construction, electronics and design. We regularly have innovative solutions to obstacles created by designers and owners preferences. Additional email - info@SurroundedBySound.com.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Fiber optic installation and termination, computer networks, data, voip, audio/video cabling, security cameras, custom home theaters, simplified remote control, board, media, video conference rooms, media walls, flat panel arrays, flat screen mounting, satellite and cable tv installation and distribution, projection tv and motorized screen installation, custom cabinetry, drywall repair, paint & electrical.

Services we don't offer

Alarm systems, monitoring & extensive electrical wiring.

Amenities

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.833 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 33 reviews

Brook H.
09/2018
5.0
home theater design
  + -1 more
Contacted Scott and he provided exactly what I needed. Answered his phone, provided a quick resolution, was prompt, professional, and informative during the process. Has good skills, experience, is a hard worker, and cares about the finished product. Enjoyed the experience and talking with Scott. Would highly recommend him and his services.
Description of Work: Outdoor speaker wire install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Daniel S.
09/2017
5.0
home theater design
  + -1 more
I've worked with Scott on many occasions and he has always been an honest, straight shooting business man.
Description of Work: Home theater service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcela S.
08/2017
5.0
home theater design
  + -1 more
Was on time, did the job very productively with no time wasted, knew very well all aspects of the equipment that included projector, sound system throughout the house, another TV with surround sound. Would definitely recommend Scott!
Description of Work: Set up my house home theater and entire house speaker system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Greg J.
05/2016
5.0
home theater design
  + -1 more
Scott was great. Very easy to work with and great experience. I had already purchased the speakers I wanted to use -- and I had a lot of the wire. Scott was willing to use my materials and he used some of his own when I ran out. Great guy to work with and I would definitely recommend him.
Description of Work: Cut holes in ceiling and run wires for 5 sets of speakers. 4 pair of speakers interior and 1 pair of speakers on the patio. Also wired each set with dedicated volume control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Mark K.
04/2016
5.0
home theater design
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Judy P.
02/2016
1.0
home theater design
  + -1 more
It wasn't the bracket that I wanted. He sold it to me under false pretenses .
Description of Work: Scott came out hung two flat screen tvs for me. I had two brackets that I bought at Costco and he said one wouldn't work.... So he sold me one out of his truck and charged me double than if I had bought it on the Internet. I asked him to please adjust the bracket so that the tv didn't LEAN forward. He NEVER mentioned that that was how it worked . I would have never agreed to it. I've been in touch and he won't respond to my emails.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$195

Sean P.
01/2016
5.0
cable tv service, satellite tv service, home theater design, tv repair
  + 2 more
It went excellent! From the first meeting (took a little longer due to travel on my side for Thanksgiving holiday), he was very professional and made me feel comfortable. I purchased Polk In-ceiling speakers (he suggested the square ones for better look and installation). Scheduled for him to come before New Years so I'd have everything ready for a NYE party. Took a little bit longer than expected, but well within the window he suggested (4-8 hours and he was right at the 8 hour mark). The wiring both behind the TV, as well as behind the receive and other equipment was cleaned up by him. Additionally he drilled a spot of the sub cable and placed my subwoofer in an out of site place. All the speakers sounded great and looked just as good. It took me a bit to get the outside speakers to work, but that wasn't related to his install (needed to play with the zone 2 settings on my receiver). When it comes time to install a TV out on the patio, and any other speaker work, he'll be the first person I contact and refer my friends and family to!
Description of Work: Installed 5.1 speakers in the living room plus two speakers outdoors. Cleaned up the existing wiring behind the entertainment console. Removed the mantle, hung 60" TV in it's place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

karen B.
01/2016
4.0
home theater design
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Julie S.
12/2015
5.0
home theater design
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Judy P.
10/2015
5.0
home theater design
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

EDWIN B.
09/2015
5.0
home theater design
  + -1 more
unknown
Description of Work: Installed outdoor big screen tv and electric and cable outlets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heidi K.
09/2015
5.0
home theater design
  + -1 more
Very well! Knowledgeable, punctual, professional and tidy.
Description of Work: Mounted a new TV wall mount and TV outside for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Justin W.
09/2015
5.0
home theater design
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

James C.
08/2015
5.0
home theater design
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

virginia J.
08/2015
5.0
home theater design
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Kyle M.
07/2015
3.0
home theater design
  + -1 more
At times didn't seem to know what he was doing. Felt like I could of done it faster.
Description of Work: Hung a TV in my bedroom and ran an outlet

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from Surrounded by Sound Inc
[Removed member name], I work as fast as possible. The structure in a wall does not always permit wires to run easily. To get a TV at exactly the desired distance from the floor you need to measure twice and cut once. As for price the Angie's List Big Deal price is a great bargain which included not only the 2 hours of labor but the materials and trip charge. $99 for all this is a great price. Please call me direct at 602-758-5103 if you feel I need to come out and touch up my work. Scott

Paul B.
06/2015
5.0
home theater design
  + -1 more
Scott came out and mounted my flat panel television to the wall in my living room. The job went very well,and I am happy with my service. I hope to use Surrounded by Sound Inc in the future to add speakers and other audio equipment.
Description of Work: Mounted a flat panel television.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Julie S.
06/2015
5.0
home theater design
  + -1 more
He exceeded expectations. Arrived on time. Was very professional and courteous. Installed very heavy tv wall mount. Got right to business and cleaned up every little bit of mess before leaving. Will definitely use again!
Description of Work: Installed flat screen tv wall mount

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

James T.
06/2015
5.0
home theater design
  + -1 more
Scott arrived on time, was energetic, and seemed to be happy to be working on our install. Scott worked at a steady pace. Scott was very professional, and made friendly conversation when appropriate. Scott made a minimal mess, and left only the smallest incision in our drywall for threading the cords/wires. We were confident that the project was done correctly and was what was advertised and expected when Scott left.
Description of Work: Scott, measured our family room, deciphered the specific center of the the wall where we wanted the television, and mounted our television bracket. Scott placed the television onto the bracket and secured the television. Scott installed a power outlet for the television behind the television, and ran all the wires and cords through the wall to hide them. Scott also provided two HTMI cords, for our auxiliary devices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$226

Joan B.
06/2015
5.0
home theater design
  + -1 more
He was on time, neat and knew what he was doing.
Description of Work: Hung TV in bedroom and installed new HDMI cables and receptacles .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Nicki A.
05/2015
5.0
home theater design
  + -1 more
Scott was very punctual and professional. We had a great consultation on the phone prior to him coming to the house and he gave me great information on what to expect. He was very knowledgeable and very friendly. He did a great job at installing the TV and hiding all the cables from view. He was even kind enough to call after my cable company came out to make sure everthing was working OK. I would recommend him and use him again.
Description of Work: Scott installed a flat screen TV for me outside on my patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mark K.
05/2015
5.0
home theater design
  + -1 more
very professional. Final product better than expected. Great company and service. Thanks Scott!
Description of Work: installed TV wall mount above fireplace and electrical wiring hidden in wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Laurie R.
04/2015
5.0
home theater design
  + -1 more
Surrounded by Sound was terrific. They were flexible about scheduling, verified the appointment time a day or so in advance. Showed up on time, handled the TV carefully, and followed me 25 miles in heavy traffic without mishap. There was a moment of panic before leaving, when I realized I had the remote, RCA and HDMI cables, and the manuals, but no power cord! Fortunately my friend saved the cord from her previous TV. Scott carries extra cords and remotes, which would have saved the day if we had needed one. Eventually I will have a permanent house with room for a large TV again. I plan to have Surrounded by Sound pick up, install, and integrate it with a stereo/home theater system. They were meticulous, professional, and easy to work with.
Description of Work: Moved a 55" flat-screen TV from my house to a friend's 25 miles away, carried it up a narrow flight of stairs with sharp turn into doorway, and placed it on its permanent platform. (They would have wall-mounted it as part of the package if needed.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

R V.
11/2014
5.0
home theater design
  + -1 more
I called Surrounded by Sound to have an 8 camera security system installed and a plasma TV hung in my living room. They arrived on time, then discussed in terms that I could understand how they would run the wires and gave me an estimate of the time required to complete the job. Once we had decided on the locations of the cameras, the DVR, and how high to hang the TV they went to work. Before drilling holes they laid down drop cloths to catch any loose materials that fell from the ceiling or walls, mounted all the cameras and pointed them so that they would cover the most important areas of my home, mounted the TV, and then connected the DVR to cameras and configured the network so that I could monitor my home from anywhere with my cell phone. They completed this project very close to the time that they had stated when they first arrived. After that they took the time to show me how the new systems worked and how I could access it This project went of without a hitch and I was very satisfied with their quality of work, the professionalism that they displayed, the knowledge that the installers had, and their patience they took with me when showing a "non-techy" how to use the new system. That was worth every penny i spent that day! I would recommend this company to anyone that needs a good installation company!!!
Description of Work: Installed a 8 camera security system and hung and HD TV on the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Margaret D.
06/2014
5.0
home theater design
  + -1 more
They arrived on time and told me what they were going to do and how they were going to do it. They laid down plastic to catch the drywall dust - vacuumed any not on the sheet of plastic. They were very understanding of my not knowing how to operate todays new technology. They went over the remote control until I was good at it.
Description of Work: I replaced my old tube TV with new flat screen. T had them mount it on a wall. The TV pulls out from the wall and turns so I can see it from my kitchen. They hid all the wires in the wall so it looks neat and clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150
    • 1(current)
    • 2

Contact information

6844 E Phelps Rd, Scottsdale, AZ 85254

www.surroundedbysound.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
TV Service - Cable,
TV Service - Satellite,
TV Repair,
TV Sales,
TV Antenna,
Computer Training

FAQ

Surrounded by Sound Inc is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Surrounded by Sound Inc accepts the following forms of payment: Check
No, Surrounded by Sound Inc does not offer free project estimates.
Yes, Surrounded by Sound Inc offers eco-friendly accreditations.
No, Surrounded by Sound Inc does not offer a senior discount.
Yes, Surrounded by Sound Inc offers emergency services.
No, Surrounded by Sound Inc does not offer warranties.
Surrounded by Sound Inc offers the following services: Fiber optic installation and termination, computer networks, data, voip, audio/video cabling, security cameras, custom home theaters, simplified remote control, board, media, video conference rooms, media walls, flat panel arrays, flat screen mounting, satellite and cable tv installation and distribution, projection tv and motorized screen installation, custom cabinetry, drywall repair, paint & electrical.
Alarm systems, monitoring & extensive electrical wiring.

Contact information

6844 E Phelps Rd, Scottsdale, AZ 85254

www.surroundedbysound.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM