First visit was great. second ok. third great. fourth bad...etc (for 6 months) pretty much hit and miss based on who came out. We got tired of inconsistent service and having rooms barely touched and visible spots on the floor...
Description of Work: cleaned our house every 2 weeks
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
$80
Virginia S.
04/2014
5.0
house cleaning
+ -1 more
Very sweet ladies . Very caring company.
Description of Work: I have had Maria , Patricia , and Maria three times the fist time they were great the second time I was not happy they missed some dusting and the cleaning was just very basic . I called to complain and they were very nice to the point of offering me cleaning my house for free. The following week , the 3rd week they came and did a fantastic job so I feel the 2nd week was a bad day for them. I was happy to pay them .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
James S.
04/2014
5.0
house cleaning
+ -1 more
My elderly Mother in law can't keep up with all the cleaning in the house like she used to. So I hired Spic N' Span to come in with two housekeepers for four hours. Well, they actually sent three housekeepers for 2 hours and 45 minutes and they did a wonderful job. Mom was very happy. They were on time, polite, quiet, and didn't stop working the whole time they were there. They did all the hard stuff for Mom like cleaning floors, bathrooms, dusting, etc. Just a wonderful job. I will be having them come in every month now so I don't have to worry about Mom straining herself or getting hurt. The owner, Aimee and her assistant, Jo-Ann are very nice and helpful. They answer the phone and return calls. Their pricing is very reasonable.
Description of Work: General housekeeping and cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Anna G.
03/2014
4.0
house cleaning
+ -1 more
Cleaning is superficial. Forgot to dust T.Vs and some living room furniture. The cleaners are nice and friendly.
Description of Work: Cleaned bathrooms, vaccum carpet, kitchen:clean stove top, counters and floors.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$100
Molly L.
03/2014
5.0
house cleaning
+ -1 more
They did an excellent job, and I was charged $120 for two hours. ($20/hr for each person) Since then a two person team has come to clean once a week. They are very efficient, and my house sparkles when they leave. I pay $75, and it takes them about 2 hours. They vacuum, dust, mop and clean my kitchen and baths. I am VERY happy with this service!
Description of Work: I was given an estimate in a very reasonable time from when I called. Then a three person team came to do an initial cleaning of my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Ron T.
03/2014
5.0
house cleaning
+ -1 more
Awesome service- very reasonable price- our neighbor is using a competitor and paying 25% more for less service.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Carol H.
03/2014
5.0
house cleaning
+ -1 more
Team of 3: Maria, Patricia and Susan, arrived on time and worked very hard. They were very professional and thorough and were very nice to work with. The house really sparkled after they finished. They did an excellent job and I would definitely use them again.
Description of Work: Did a really good spring clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Polly C.
03/2014
5.0
house cleaning
+ -1 more
Have been using Spic & Span for the past 5 months for weekly cleaning. They are great. I get the same crew every week. They always show up exactly on time and they do a great job. The ladies who clean my house know what they are doing, and are very hard working, thorough cleaners. They are very nice ladies, and a pleasure to have in the house. The price is very reasonable. Also, when I've needed to contact the office for scheduling changes or questions, there is always someone available to speak to me and they are very responsive. Very positive experience.
Description of Work: Weekly housecleaning of home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Rose M.
03/2014
5.0
house cleaning
+ -1 more
The two girls are very nice, I just wish they spoke english while they are here, the always speak spanish and I don't understand a word they are saying and sometimes I think they are talking about me.
Description of Work: cleaned my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janifer B.
02/2014
5.0
house cleaning
+ -1 more
The 3 ladies showed up on time for the first cleaning. They were very focused on getting in and getting the job done right. They started right away, dividing up tasks and moving through the house very methodically. They did a very thorough job and asked if there was anything they missed before they were done. At the rental home we moved from, there were also 3 ladies who showed up. They were about 10 min late which was fine because I had received a phone call about 10 min before their scheduled time to alert me that they were running a bit late. It was the same routine. They came in and divided up tasks, moving very methodically through the house. They confirmed everything that I wanted completed and did a very good job. I would recommend them and will definitely be using them again. They are professional and the pricing was very reasonable.
Description of Work: Cleaned our new build home before we moved in. Cleaned our rental home after we moved out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
LaNeese P.
01/2014
5.0
house cleaning
+ -1 more
Amiee is a caring and conscientious business owner that demands the best for her cleaning clients. Her rates are reasonable, her crews are always punctual, and they do a fantastic and thorough job. I have used "Spic & Span" on a bi-weekly basis for the last six mont hs and will definitely continue to do so!
Description of Work: Professional quality and attention to detail! Deep and Basic Housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon H.
01/2014
4.0
house cleaning
+ -1 more
I didn't always get the same crew of girls. I felt they were racing each other to see who could finish a room first. They were very loud and the main girl had an attitude. I had asked them several times to empty the mop water in my toilet or utility room sink, but they always emptied it in my front yard. The office crew is great.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$90
TEDEE B.
01/2014
1.0
house cleaning
+ -1 more
Most of the house turned out well with one exception. The exception was that the external hard drive for the video game system was moved/cleaned/damaged by Spic and Span and they have denied any responsibility for the damage and made no offer to repair or replace it. It is very ironic that the damage to my item coincided with the exact time they cleaned my house. This device worked before the house was cleaned. Upon returning home, my adult son asked me what happened to the hard drive as all of his games were gone. The only variable here is the housecleaning, as no one, aside from my son, touches the station and it is in a closed cabinet which was opened during cleaning. The cost to replace this device will be many hundreds of dollars. Be aware of Spic & Span Housecleaning's responsibility around your valuables!!
Description of Work: They cleaned the house and broke an expensive item.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0
$120
Response from Spic & Span Housecleaning
When my team arrived [member name removed] told my ladies to ONLY use a swifter to dust, which is exactly what my ladies did. This was our first time to the home and [member name removed] was home during the cleaning, if there was anything inappropriate going on she would have been able to inform me of such that day but we did not receive a call until a week later. When [member name removed] and I spoke I had informed her that I had sent a seasoned team with over 15 years experience with our family and my team said they did NOT use any liquids (i.e. Windex) nor a damp cloth to wipe anything down just the swifter as requested. [member name removed] said she had no idea how this game system worked and would speak to her son and I never heard back from her until she reviewed my company with a poor grade (which I take very seriously). I do not feel we should be held fully responsible for an electronic device, anyone with a cell phone or a computer knows that they just go out without doing anything to them. If [member name removed] would have called back I believe the outcome would have been different but at this time I feel bamboozled.
mark N.
11/2013
5.0
house cleaning
+ -1 more
Three women showed up about 15 minutes early (big plus) and started right to work. They already knew what had to be done. They brought their own equipment and 2 1/2 hours later my outdoor living area floor was clean and shiny. They even cleaned and vacuumed my outdoor furniture which wasn't even part of the deal. The tile encompasses the patio and the walkway to the guest house and its front area...a very large job! The ladies were courteous and hard-working. The office staff called confirming my appointment and answered all my questions and made sure they understood what was to be done. VERY PLEASED!! I will be calling them again in the near future.
Description of Work: We have a very large outdoor living patio. The whole patio is done in a very shiny tile and can only be cleaned by first brushing away the dirt (that had accumulated all summer) and then re-swept with micro-fiber pads with little water to bring back the shine. It takes a long time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Evert A.
11/2013
5.0
house cleaning
+ -1 more
They do a nice job at a good price. They are easy to communicate with as well.
Description of Work: I use hire them for house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
tony B.
10/2013
5.0
house cleaning
+ -1 more
Crew arrived promptly after calling to let me know that they were on their way. They looked over the space, asked if there were any specific needs or problem areas and proceeded to take over the house with the sounds and smells of cleaning. Within the alloyed time, they were out the door, leaving me with a sparkling clean house.
Description of Work: Crew dusted, swept, vacuumed, and also washed floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Caroline W.
09/2013
5.0
house cleaning
+ -1 more
EXCELLENT experience after years of dealing with flaky people who don't show up. They were on time, I had great communication with Aimee, and the team that came in to clean did excellent work. They didn't miss a spot and I will certainly be hiring them again in the future and I give them an A+ recommendation!!
Description of Work: Full clean of large house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Peggy J.
09/2013
5.0
house cleaning
+ -1 more
I was very happy with them. I thought they worked much more diligently than the other company I used to clean the house that we moved in. They just came in and they seem to do a lot more in the time that the other company did. They stepped in to my condo and they just were working really hard. They exceptional. They even moved stuff for me out to the garage which was really nice. I would use the other housecleaning company I got again, I would definitely stick with Spic & Span.
Description of Work: I used the housecleaning services of Spic & Span Housecleaning. They cleaned the whole house that I was selling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Mark S.
09/2013
4.0
house cleaning
+ -1 more
The cleaning was good but not great.
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$60
virgil M.
08/2013
5.0
house cleaning, window cleaning
+ 0 more
I was very happy the results. Figured yep, they were prompt, if not just a tad early. They did a good job. Actually the best job I can remember getting in a while. (We switched from one of the big name cleaning services) But, tonight I about fell off my feet. I went to bake something, and was I super amazed to see they cleaned the inside of my oven! That has never happened. Wow.
Description of Work: Cleaned the entire house, (2 bd, 2 bt) except for the Arizona room due to my request. We have screens instead of windows in there, I just figured it would get dirty soon with the monsoons.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$80
Melanie P.
07/2013
5.0
house cleaning
+ -1 more
I've been using Spic and Span for a year now and they are by far the best cleaning service we've found (we tried 4-5 others in the beginning). The staff is very efficient and professional. My entire 4 bedroom, 3 bath home was cleaned in 2 hours by 3 people. They come every three weeks and we couldn't be happier with the results. It is well worth 120.00.
Description of Work: Cleaned my 2750 sq foot home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Karen C.
07/2013
5.0
house cleaning
+ -1 more
Whole house cleaning. They are always on time and do a thorough job.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Linda T.
07/2013
5.0
house cleaning
+ -1 more
They were very good. The price was reasonable. I would use them again.
Description of Work: I used Spic N Span House Cleaning about ten months ago. I am realtor so they came in and clean the home before the buyers moved in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LAURA O.
07/2013
4.0
house cleaning
+ -1 more
It went fine. They came early last time, which was a bit of a problem, since we weren't home yet.
Description of Work: Partial cleaning of house
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$95
John H.
06/2013
5.0
house cleaning
+ -1 more
I'm still using them and I'm so happy with them. I think they might have charged me less. I have a fairly small condo and they actually gave me a credit against a future bill. I'm still paying that same amount to get my house cleaned.
Description of Work: I purchased a Big Deal coupon for Spic & Span Housecleaning. They came and cleaned my house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning,
Floor Cleaning and Waxing,
Ceiling Fans
FAQ
Spic & Span Housecleaning is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Spic & Span Housecleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa