Roofing Consultants of Arizona Inc

They were very efficient. They were recommended by a friend of ours. I thought they were a little expensive. They could have been a little lesser. It's like they charged the amount for how long they took. So far the quality of work has been fine. I guess I will find out when it rains. We haven't had much rain since they fixed it. It's too soon to tell if I will use their services again in the future or not.

I was having general difficulty getting roofers in Arizona to respond to my request for an estimate. Many said it would be 2-3 weeks to visit, and any work would not be started until October. I contacted Roofing Consultants to see if they could move quickly for me. Dan from Roofing Consultants was willing to change his schedule to come over in a few days to give an estimate. The next day I found another roofer who guaranteed completion of the work before the Phoenix monsoons hit. Unfortunately, I forget to cancel the appointment before I left town. Dan was 10 minutes early for the appointment (he called from the locked gate and the message was time/dated). He left and returned later in the day, was able to gain access, and inspected the roof while no one was home as I had instructed. When I called from another city to apologize, he was gracious and courteous. Even knowing i had contracted with another vendor, Dan took the time to give me some tips on handling the roof damage and how to deal with the expected repairs. I cannot speak to the quality of work at his company, but i was impressed with Dan's professionalism.

I could not have been more pleased with the entire process. The person (Dan) who came out to do the estimate was knowledgeable, polite, and very professional, and he responded promptly to all my questions about the types of roofing materials available and different tile colors. The job foreman (Fred) was also outstanding, as were all the men on his crew. Everyone was polite and respectful, and it was obvious they all took pride in their work. I was expecting the process to be a nightmare- but it turned out to be a totally positive experience. My new roof is beautiful, and best of all- it doesn't leak!

Roofing Consultants of Arizona cut no corners in their work. They accurately predicted the work to be done, set the time-table up, and the crews showed as expected. Furthermore, the scheduling to make the different crews show up ready to work is much more difficult than people give credit for. Each crew knew exactly the scope of their portion, as well as how they fit into the plan. A supervisor came numerous times to ensure both workers and customer (me) were taken care of. I can't imagine anybody being able to do a more thorough and efficient job.

Everything worked well. The appointment was made and kept on time. Since there was no damage to the roof, Dan came and went with no charge to us; just a recommendation to have the AC coils checked for hail damage.

Representative was punctual but arrogant, failed to do a complete inspection. He asked ME what size the skylights are and (after going onto the roof) did not realize that there were two skylights, not one. Bid did not include UV protective skylights as requrested. Failed to identify roof drainage problem mentioned by others. He said it would be "at least four months" before they could get to me. Price higher than other bids. I did not use them and would not use them in the future

Due to recent hail storms the appointment was several weeks out. Somewhat understandable but a number of other roofers were able to come out sooner including one who came out the very next day. Dan was professional during the call. After collecting estimates from other more responsive roofers I chose one to do the work. I then called Dan to cancel the estimate scheduled for the next day. He was very rude on the phone, going on about how dis-respectful I was because he had appointments all lined up and how would I feel, blah, blah, blah. I mentioned that I would have appreciated being told, saving me a trip. If this is how he treats potential customers I'm glad to have no further contact.

Installed foam coating over entire flat portion of our roof area. Poor initial work caused leaks over the kitchen and dining areas of the house. Original work crew was fired and much of the initial work was redone by a new crew. New crew was better but subsequently a new roof leak appeared in another area of the house causing damage to the ceiling that had to be repaired. They tried to fix this leak with minor repairs 4 times without success. We had to repair the ceiling 3 times during that time unsuccessfully. They continued to insist that it was not their problem and they made no serious attempt to fix it. We eventually hired another contractor to do the repairs; their work was successful and as a result we were able to finally repair the ceiling for the last time.

Salesman came to give estimate March 30, 2010.. Showed us pictures of problem areas before giving price without our asking. Was unable to start work for one month because very busy. Came promptly when said they were going to come. Would do roof inspections annually at no extra charge. Gave 5 year warranty on labor and materials protecting against leaks. Manufacturer gives 10 year warranty on materials. The only problem we had was getting the waiver of lein. He insisted it wasn't necessary but we insisted we wanted it. After work was completed and final payment was made, he did send the waiver of lein.

Because we were having a solar electric system installed, the flat roof recoat needed to be coordinated with our solar contractor. Roofing Consultants of Arizona was very responsive with the scheduling changes from our solar contractor.

They are very prompt. They are very professional. I can trust them in my home, and I feel comfortable with them. The work is completed in a timely fashion. They did not charge me for this service. They always stand by their word. I would refer them to anyone.

Dale is honest and provides true customer service. His company and employees provides excellent work. Keep up the good work Dale

Everyone we dealt with was friendly, on time and professional. They were not the lowest bid, but they seemed the most professional to us and the difference in price was not too much. The work was done as scheduled in Dec 2008 by a crew large enough to get it done quickly. They recommended an annual inspection which I just had done last week (Dec 2009). Roberto came out to take a look and found that some of the stucco which abutted the new roofing material had gone "soft". We talked about the probable causes and I mentioned that the home was 25 years old and the stucco was not soft a year earlier when the roof was repaired. Roberto agreed and took some pictures back to his boss to see what could be done. Within 3 days a new crew was dispatched to repair the stucco and redo the roofing that abutted it. They took full responsibility for the repair and did not charge me a thing. I was thinking I would have to get a 2nd opinion and go through a big hassle just to understand what was wrong and if it was Roofing Consultants of AZ that was responsible. It was a real pleasure to have a company stand behind their work with no whining, finger pointing or hassle what-so-ever. A pretty rare experience these days. Now I'm feeling sheepish I didn't write a positive report last year when the work was first done, so I'm making up for it now.

Roofing consultants were extermely professional throughout the process. We own 2 properties in the area and ended up using this Company to replcase both roofs. One roof was a composite shignle and the other was partial tile and partial foam. We couldn't be happier with the result.

The whole process was perfect. The roof looks beautiful.

They did an outstanding job! They were very professional, started and finished when they said they would, and the quality appears to be outstanding. They honored every request I had. Every person from the super intendant to the roofers were all just great! The sales rep did a great job of letting me know what they planned on doing. I got 5 estimates, and theirs was not only the most reasonable, but I was impressed with their level of service and knew I would be getting quality work. I think I have a beautiful roof now!

After reading up on roofing and writing up a checklist of what I wanted, I contacted six different roofers and chose Roofing Consultants, which placed in the middle of the price range. I chose them because the estimator took seriously my checklist (some of the roofers seemed more intent on steering me towards what they wanted) and because it seemed that I was getting the most value for my money. The new roof started a week or two after I made my decision. The tear-down was rapid with a large team of workers. The construction of the new roof took a few days after that, with the number of workers dwindling as the roof neared completion. I talked to a supervisor at the beginning about my needs and concerns, and he seemed responsive. I also talked to workers when I wanted something done, like smoothing out the vinyl fascia that they had warped, and they were always eager to please me. The final inspection led to more workers returning and fixing aspects of the roof that were imperfect, like bubbles in the foam roof and paint that disfigured some shingles. The roof itself looks great, and the new attic ventilation will make a difference in the Arizona summer. I do wish that the roofers had been more careful with the fascia and that they had done the job right the first time rather than having to return to correct their mistakes, but all in all, a good job.

Made an appointment to do a quote, never showed up and never called.

The old shingles, which were 15-year shingles, were the original on a 25-year-old house. No leaks, but my wife and I decided we might be pushing our luck. Rotted section of decking was visible in eaves along the garage. After fixing leaks years ago, I decided not to change anything on roof until we got new shingles. That was why solar collector, TV antenna and supports were still on roof. Roofing Consultants did next door neighbor last year, and neighbor was quite pleased so I set up an estimate. Estimator was a bit early, which was no problem. Estimate was in the middle of three I got for 30-year shingles. No deposit was required; got bill after final inspection. Work was scheduled to start in two weeks. I was told crew would arrive between 7:30 and 8:30 a.m. on a Wednesday to start removing the things on roof. They showed up at 8 a.m. and were finished by 11 a.m. They cleaned up and hauled the old stuff away. Roofer then started installing new shingles and finished by noon on Friday. Final inspection was following Tuesday. Bill was for the amount of the estimate. New roof looks great.

I am very happy with the job and the roof looks great.There were no surprises and the final bill was exactly the same as the estimate. The estimator (Dan Schroff) arrived punctually and explained exactly what they would do, answering all my questions in the process. (I received estimates from three other companies as well, and Roofing Consultants was toward the lower end.) Once I accepted the estimate, the Roofing Consultants promptly scheduled the work, arrived on time and did the job within the time frame they indicated. Everyone was courteous and respectful. During the course of the work I noticed that they had not replaced the flashing around the chimney. I pointed this out to one of the workmen and it was quickly corrected. I inspected the work after they were done and found no problems. The work was also inspected by someone from Roofing Consultants, who actually did find a couple of minor problems and had them fixed. It has now rained a couple of time since the work was completed, and I have found no leaks. The only quibble I have is that I occasionally find nails or bits of plastic that were missed during the clean up. Overall the clean up was excellent, just not perfect. In sum, I would definitely hire this company again and have already recommended them to friends.

Estimator came on time and seemed very knowledgeable about our particular problem. He worked with us to show us what and how the water damage was occurring and how it could be fixed. They weren't the cheapest, but we went with them because they seemed the most credible. They were able to schedule the work the days we asked for, which was important because we needed to sequence this work with replacement of the damaged trim by another contractor. We've had some rain since then and the trim seems to be holding up well. Their crew was generally prompt, but their supervisor took a little more time than he said to come by and check out the work.

Finally, after living with a roof that had supposedly been "ficed" by another company (who proved unresponsive despite numerous attempts and a 5 year guarantee), a roofing company that not only meets but BEATS all expectations. I joined Angie's List specifically to find a reliable roofing company. And I was more than pleasantly surprised. To quote the job, one of the co-owner's not only showed up WHEN HE SAID HE WOULD (a minor miracle in Phoenix) but took detailed pictures of the existing problems with the roof so he could explain what and why the company proposed doing what they were doing. An estimate was faxed and quickly signed and returned. Roofing Consultants employees showed up on the day they were supposed to and were extremely courteous and professional. The other co-owner came out to check to progress of the job (which lasted 4 days), even though there was always a supervisor on site. Each evening, any debris from the day's work was thoroughly cleaned up. After the job was completed, a co-owner of the company came out to double-check that all work was done correctly. He had one of his workers come back the next day to take care of some chalking and tile placement above and beyond the work for which they were contracted. This is a GEM of a company that really cares about customer service, as well as customer safety. I would refer this organization to anyone at anytime. They did a fabulous job, were easy to work with AND did what they said they were going to do, even going the extra step to take care of some areas that had been mishandled by the other company we unfortunately originally did the work. If you need a roof, these are the folks to call! They are worth every penny and then some.

They seemed very professional and I am pleased with how the roof turned out. They did an excellent job and cleaned up extremely well. They were timely and efficient and I would use them again. The crew did a great job; they could not have been better. I didn't have any problems with any mess in the yard when they were done.

I really like the service that this company provided for me. My roof hasn't given me any kind of problems since the repairs. They took the old tiles with them and left my house clean. The guys were very nice and polite. Everything was done very professionally.

Showed up on time for the estimate, did the work well and in a relatively timely manner (had to schedule a few weeks out). Estimate was in line with another company's, so I felt the pricing was appropriate. Final invoice was $100 more than the estimate.