Reviews
2.02 Reviews
Showing 1-2 of 2 reviews
JERI D.
09/2007
pool cleaners
 + -1 moreA normal service charge to pools service is between 75-100 per month for 4 visits, I was charged $189.88. I was charged for chemicals that we bought for him to use and were sitting out which he used. He said the additional charge was for chemicals that he had to mix in, which he did not as I watched the service. When the service was finished and I saw the pool was not cleaned thoroughly, the stairs were not cleaned. I confronted him about this and he barked at me and said they had been cleaned and then he just left. I have tried to contact him numerous times by phone and by letter with no avail. Which the one time I did talk to him, he told me I had to put it in writing, which I did. I finally have received something from a collection agency. I feel this is extreme, since he did not return my calls. This is not professional at all and I would not recommend this company.
Description of Work: One time pool service and cleaning. Before the start of the service he asked me to sign a form. I told him that I needed to get my glasses and he insisted that I sign the form. The form said that it was $35 for the pay, but there was handwritten scribble which said $35 per 1/4 hour pay. I was charged 4 times the amount for one service. I feel that he was trying to take advantage of the situation, since I told him the reason that I called initially was b/c my husband was not available. Tried to sell me $800 to $900 worth of additional equipment, then when that would not work, he tried to sell me additional things for $300- 400 worth of stuff.
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$190
Response from PIMA POOLS LLC
08/2004
pool cleaners
 + -1 moreTHIS IS OUR REGULAR POOL SERVICE COMPANY. I COMPLAINED ON SEVERAL OCCASIONS THAT THE POOL WAS NOT CLEANING UP WELL. THEY SUGGESTED IT WAS SUMMER STORMS. FINALLY HE AGREED THAT THERE WAS SOMETHING WRONG, BUT IT TOOK THEM AWHILE TO REPAIR IT AND OUR FILTER WAS OFF FOR THREE DAYS WHILE THEY WAITED.
Description of Work: REPAIRED THE IN-FLOOR CLEANING SYSTEM BY REPLACING THE A+E WATER VALVE INTERVALS.
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Yes, I recommend this pro
$228.27
Contact information
P O BOX 13171, Scottsdale, AZ 85267
Licensing
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Service Categories
Pool and Spa Service
FAQ
PIMA POOLS LLC is currently rated 2 overall out of 5.
No, PIMA POOLS LLC does not offer free project estimates.
No, PIMA POOLS LLC does not offer eco-friendly accreditations.
No, PIMA POOLS LLC does not offer a senior discount.
No, PIMA POOLS LLC does not offer emergency services.
No, PIMA POOLS LLC does not offer warranties.
Contact information
P O BOX 13171, Scottsdale, AZ 85267