Paradise Greens

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The guy came to estimate was nice and honest. The quote was reasonable. But when I called to inquire about using the Angielist coupon they said they will call back, which never happened... Gave the business to another contractor which responded promptly and showed more respect to potential customers.

Matt came out and showed me their products. He was helpful and polite. We were able to schedule the job quickly. The installation team was prompt and did a great job. However, a question arose during the installation process. I needed brick layed between the turf and the rest of my yard. Bobby the lead installer recommended that they leave that edge undone until the bricks were installed and then he would come back and finish the edge. He had to call the owner Charlie for clearance. Apparently Charlie wasn't too happy about doing that and wanted to charge me extra to come back out. He was rude, obnoxious, foul mouthed and overall disrepectful. I was not the one recommending this, his installer was. Why would I not listen to his installation crew. The crew finished the job that day, and I installed the bricks. So far so good. I would have been happy to use this company again for more projects, but after the poor customer service from the owner I will not. I even gave him an opportunity to apologize for his actions before writing this review. It is too bad because his crew was great, but I will not work with someone that is so disrespectful.

The guy was very pleasant. They seem like an honorable company. Their price was a little high, but the quality seemed better.

It was a pleasure to work with the team and they completed the project on time. I am especially excited about how natural the grass looks and the great warranty that Paradise Greens offers. They also only offer USA made turf which is important as I have heard many horror stories about foreign turf. I am completely in love with my new artificial turf pet run and so our my dogs Benji and Layla!! Thank you so much Paradise Greens!!!! Call them for a free estimate at 480 586 0655 :)

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They arrived at 7 in the morning and they were gone by 2. The gentleman's name was Chris Loi. They were no unexpected issues. They were in and out and did a great job. We had a lake in the center of the lawn and they repaired and fixed it and our daughter said that the lawn was excellent. They were the best with price. They were on time and in fact, they were early.

Met with Landon to discuss design, layout and price. He was very knowledgeable and seemed to understand our goal and budget. We met with 2 other companies but Paradise Greens was the clear choice with Landon's expertise, the quality of materials they use <American Made>, and the amount of labor that goes into this. I half considered attempting this on my own but this is not a DIY project. Ok so the job was scheduled to start wednesday. He asked if his crew could start the friday before to do demo. The crew came and my old scrubby lawn was gone in about an hour. Amazing. Then wednesday they were back early in the morning to get going. This was a crew of 8 guys I think. They worked quick and clean and were respectful of our home. This was an all day job of grading, tamping, more grading more tamping tons of sand. The layout was thoughtful so the yards weren't pancake flat but had ebbs and flows like real lawns. Our old irrigation system was 'retired' and capped off. I thought maybe I'd keep it and use water to cool the turf down in summer but Landon talked me out of that in case of pipe rupture as I do have large pines in the both yards. They finished the front yard in a few hours and spent the rest of the day on the back yard. A ton of work goes into a green. The design was about 15 x 15 ft with 4 cups. There are very subtle yet challenging breaks on the green. The putting experience feels just like a real green. Putting is fast but true, very entertaining. We had guests in town for ThxGiving and everyone used it multiple times. I'm very satisfied with Landon and his crew. The did an excellent job and i would recommend them highly. Not having to mow a lawn is heaven. Having a lawn that looks like i just mowed it is priceless. Bye Bye water bills.

Under measured or under ordered the correct amount of material. Had to return to take corrective action after issue was brought to their attention. Ultimately took ownership of problem and fixed.

It was ok, they did a good job

Met with Chris ( one of the owners ) and received an estimate for what I wanted done. I also rec'd two other estimates from companies on Angie's list. Paradise Greens was the highest est. of all three but, I was very impressed by Chris, his knowledge and professionalism was excellent. He even helped with other ideas for my yard. His ideas on installing the turf and the way it should and will look added a whole lot to the final appearance. I was quoted a 3 - 4 week lead time for install. The job took 1 day and was completed two weeks early. My only complaint was Chris told me he would be present for the install, he did not appear or call and I have not heard from him since. After 2-3 weeks install and a couple of good monsoon downpours everything is excellent.

Chris came out and gave us a quote for front and backyard lawn installation. Compared the quote with two other artificial turf companies and Paradise Greens came out on top by being $2000 less. It's not about price though. The other companies didn't use American made materials and the quality of the samples were noticeably different in sight and touch, even though the competitors stated it was "the same stuff" When it was all said and done, I called Chris back a few months later and we decided to get the back done to replace sod in a 570 sq ft. kidney shape area. Approximately two weeks later (they were super busy) the installation team showed up as scheduled and banged everything out in 5-6 hours. This includes removing and disposing of the existing (dead) sod. This also included meticulous installation steps as they prepped out the materials. I've watched DIY videos on turf installation and those videos make it look easy. In reality, it took a team of 5 or 6 guys working as a team to make sure each step got done perfectly. The grass was installed in March, and I'm writing this in June. The grass holds up great to the winds and sun. Our landscapers blow the leaves off of it and I can sweep it with a push broom. The color holds up great and you can walk on it barefoot on a 100+ degree day, I know this because I had to run across it barefoot to catch my toddler doing something she wasn't supposed to be doing. When I can come up with a nice design for my front yard, I'm calling Chris and his team back to do the front installation as well. Great quality materials, great price per sq. ft, great people. parting thoughts: I didn't get the cheapest grass, I got the one in the middle (i don't know what it's called) so when Chris brings the samples, you'll know what I mean. The cheapest is 'okay' but it looks like artificial grass. The middle on up samples look and feel like the real thing.

It's too bad they don't have a local rep. / installer. From the internet pictures it looks like they do fabulous work, but only in Metro Phoenix.

Nothing! Paradise Greens salesman Chris Loy came and went - never to be heard from again. Failed to return telephone calls. Probably not interested in my job - to small. I was only interested in the product that the company advertised for $4.75/sq.ft. Wasn't interested in the "upsell" for more expensive products of similar quality. This company only sells artificial turf for a variety of uses. You will be responsible for finding a contractor to install borders and other landscaping features. I don't think this company is really interested in jobs outside of it's headquarters - Scottsdale. There are other highly rated landscape companies in the valley who will install artificial surfaces and borders for reasonable prices.

The work was performed professionally in less than a full day.

Quality of work seems good, however when it came to paying, they did not honor the 10% off discount from Angie's list. They said the quote given to us already had the 10% off. This had never been mentioned before during the quote or during the contract signing. I should have brought up the coupon before signing the contract, but thought that giving it to them with the last payment would be just as fine. Anyway, as we were discussing these issues with Chris ( the person who gave us the quote), he decided to call Charlie, the owner. And this was the worst part: I had never before dealt with someone ruder. He started by saying that the contract was already signed, threatening to ask the workers to leave my house before finishing the job, raising his voice...it was ugly. Very poor professionalism.

My husband emailed this company after finding their info on Angie's list. We wanted to get an estimate on installing a synthetic lawn. A few hours later my husband received a call from someone who was very rude and told him that he would have to charge us $250 to come to our area (we are in San Tan Valley which is about 40 minutes from Scottsdale). So, we understand that some business do not care to travel to our area, but I feel that if it annoyed him so much that we asked him for a quote, he should have just emailed us instead of calling and making us feel that we weren't worth his time.

We are extremely pleased with the product provided and the work performed by Paradise Greens. We obtained samples of artificial grass from a few companies, and the grass provided by Paradise Greens seemed far superior to us in both look and texture to any other sample we received. I believe the sales person I dealt with was Chris, and he was extremely professional, always punctual and willing to answer any and all questions. After chosing to proceed with Paradise Turf scheduling was very easy. We were looking to complete this work in conjunction with a full yard landscaping and pool resurfacing, so we had a very narrow window of availablility to get the work done without interfering with the other workmen. Chris was very amenable to our complex scheduling situation and the work was performed quickly and efficiently exactly when we needed it by a very professional crew. We are thrilled with the finished product and would highly recommend Paradise Greens to anyone looking for artificial grass.

Just fine!

The service was great. Very prompt, we had Landon out to measure and the grass was installed within the next week. The grass looks great and our dogs love it. It was not cheap, but none of the good artificial grass options are. Both my husband and I feel it was the best use of the money and the space. Definitely worth it.

When we had our backyard remodeled in June 2008, I contacted 6 companies for bids on the putting green part of the project. I gave everyone the same set of information to quote on and sent it to all with 30 minutes. Before I had even finished sending them, I received a call from Charlie at Paradise Greens(PG). He immediately gave me all the information asked for and a preliminary quote. I received only 2 more responses out of the remaining 5 and the PG quote was the best. Charlie was great to work with. He met us at a large home in PV that they were working on, so we could see his work. On the install date, the crew arrived on time and were very quick, clean and professional. The putting green and fringe was installed in a matter of hours. Five years later, it still looks great. We are so glad we did this. We were tired of dealing with grass in the front yard, so we had PG put in very real looking turf in the front. Again, a great experience. We figured that it paid for itself in 2 years. The yard always looks great and some people can't even tell it's fake. The front yard requires no maintenance. We have had the putting green rolled a few times to make it smooth and regain the speed. I have recommended Paradise Greens to several friends who also have been pleased with their work.

I purchased artificial grass from Paradise Greens. Chris Roy was great to work with. Paradise Greens definitely was not the lowest quote I received, but they had the highest quality product among the three quotes I received. I cannot say enough good things about the installation crew and Chris. I called him several times with various questions and he answered all of them. The crew was polite, courteous, and most importantly on time. My backyard looks amazing! The fake grass looks just like natural grass. I highly recommend Chris and Paradise Greens to anyone interested in a maintenance free grass lawn.

I saw an ad and called for an estimate. The guy didn't show up. I left a voice mail to which he then came very much later. When he showed up he RACED through is presentation, was somewhat flippant and unprofessional. He gave me a price that was skyhigh compared to several other vendors for the same exact product. Needless to say I did not use this company and would not recommend them.

The vendor was a little early which was ok, but it didn't seem that he actually knew he was 1-2 hours early! He showed us the product. He measured the yard, and came back with the sq ft that was about half of what we had. We knew because we had the original sod installed. I told him he needed to remeasure and he came back about 300 sq ft over. At that point I said give us a quote which he did which on a per sq ft was higher than other quotes. He left and we never heard from him again. We went with another vendor.

The company was excellent to work with. We had a lot of questions and some reservations aobut doing this. We visited their location many times and had them come out. We ended up with a backyard that exceeded our expecations.