LaGravinese Jewelry Appraisals & Services

Services were provided by appointment in a professional manner and the appraisal report was promptly sent electronically.

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Tom was EXCELLANT! He was willing to meet me at his Chandler location so I didn't need to drive up to Scottsdale. Including writing a detailed appraisal that I could use for insurance, he also answered questions on additional jewelry and he was very informative on different gems. Also his pricing was fair. I couldn't ask for more!

In late November, my wife lost a 1 ct. old world cut diamond from her engagement ring setting at Walmart. Naturally, she was upset and since it was an inherited diamond with great sentimental value, it made the pain even worse. We located Tom via another website (A's List) and he made a next day appointment to appraise the loss for our insurance company's claim. The policy did not cover "wear and tear" and I was impressed with Tom's integrity that he didn't offer to change the appraisal. He correctly cited that the prongs had broken from wear over time. Fortunately, our insurance company did settle the claim in our favor, but the value was based upon an appraisal in 2002 and today's retail value was significantly more. Tom is a third generation Jeweler and he offered to locate an old world cut diamond via his family in New York, who specialize in estate sales. Within a week, he located a slightly larger old world cut diamond with near-perfect specifications that matched the lost diamond. The price was very fair and my total out of pocket expense was $500 to replace the diamond in a new setting. When my wife and I viewed the diamond the week before Christmas, we took several other diamond pieces to have the settings examined. Two items needed repairs and Tom performed them at no charge. The new diamond was placed in a better setting than before, but still using the original ring. Tom made a trip to his Chandler location to deliver it on Christmas Eve afternoon. I highly recommend using Tom's services. I have no doubts about his integrity, quality of repairs and his appraisals. He is very good at communicating via email and he responds to any questions rapidly. I would not hesitate to use his services exclusively in the future

Tom is just awesome!! Simply said. He is very professional & excellent at his specialty. My husband and I had purchased some pieces of tanzanite on a recent trip. The store manager and gemologist of Diamonds/Tanzanite International stated the pieces were fake so we would make a purchase with them. Tom clearly verified & showed me with his own equipment the pieces originally bought were indeed tanzanite. We would highly recommend Tom & his services.

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We sent a message at 7am and we received a response back in minutes. We also set up an appointment the same day. We walked in and were greeted and then he got right to work. We had our answer the next morning as promised and well before the deadline. Would use his services again in a heartbeat.

We had two appointments with Tom, one for the appraisal of our jewelry and one for liquidating our silver. On both occasions, what he told us matched up with the research we had done on our own about the value of these items. He was always upfront about what our options were and gave good advice.

unknown

Tom is outstanding, he appraised 6 items for insurance purposes and provided detailed documentation supporting his appraisals within a few days. He examined all items in front of us, took photo's and explained the content of each item. Unlike other jewelers that request you to leave your item for a few days Tom, returns all items immediately which is very comforting. I will be returning to have a ring re-sized and upgrading a stone on my wife's ring. My rating is A; however to be honest it's A++.

Very good person to work with and knows his items.

Tom performed an appraisal on my wedding set within 30 minutes and was able to email me the appraisal by the afternoon.