We repair and sell Garage door and openers for both Residential and commercial applications. Gate automation. Electric gate operators. Elite Garage Doors and Gates has remained a family owned and operated business since we were initially established in 1997. We demand excellence in all of our garage door repairs and services and provide superb customer service to countless satisfied customers throughout Phoenix, Tucson, Flagstaff, AZ and surrounding communities.
Business highlights
27 years of trusted experience
Emergency Services Offered
Services we offer
Garage door & openers installation, repair & maintenance.
Description of Work: Repaired faulty mechanism on garage door opener, and made some improvements.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Kevin M.
10/2012
5.0
garage doors
 + -1 more
They were great working on my wishes to schedule after hours. Tune up went extremely well and would hire them again should the need arise.
Description of Work: Precision came out to perform a routine maintenance tune up. Included was a fresh set of nylon rollers that made the door much quieter. Their technician pointed out a few things that could be better about my contractor grade door, but also was informative about how much improvements would be to upgrade to better quality parts. Thank you for the education and the lube job. The door is still performing better than before and I will call them when I'm ready for upgrades or when anything goes wrong with the the door. Thank you..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Roshan S.
10/2012
4.0
garage doors
 + -1 more
No sales pressure; the tech explained to me the fact that the cheaper option may not work, but he offered to do it anyway. He left it completely up to me to decide whether I wanted to go the more expensive route of replacing the door. I did opt to replace the door, which was performed on time. My only complaint is that when the trim was installed, he left a 1/4 inch gap, and I had to call him back to fill it up. Also, the door is a little noisier that I expected it to be, which may be function of the fact that I got the cheap stuff.
Description of Work: Replaced my garage door
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$600
Eleanor R.
10/2012
4.0
garage doors
 + -1 more
They did a good job performing what they said I needed. It cost me $900..00. I'm almost afraid to hire anyone else from Angies List because of the bate and switch. I'm afraid if I have my airconditioning checked, they will find everything wrong eventhough I have it checked every 6 months. Being a single senior citizen leaves us vulnerable.
Description of Work: Before they even performed what I had paid for they said I needed this and that and being a senior citizen and living by myself I felt I had to have a garage doo that worked. I wasn't too happy about the switch.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$900
PATRICIA B.
10/2012
3.0
garage doors
 + -1 more
i was disappointed that the guy didn't seem to really want to listen to things about the garage door i wanted him to check, other than yeah, it goes up and down.....it turned out his company (not him) had installed the system a few years ago....i also wanted to buy an additional opener or two, but since he was in such a hurry, i didn't feel like giving him my business....which is too bad....
Description of Work: checked to see if door wen up and down, only checked the balance when i insisted....i wanted him to check why the openedr mounted on the wall was so difficult to activate, but he was in such a hurry, he just kin......d of blew me off about that with some lame reason....they definitely made money on me!
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$60
Mark B.
10/2012
3.0
garage doors
 + -1 more
About 15 min worth of work performed
Description of Work: Basically a lube and inspection of the door. Wanted to up sell services for spring adjustments, etc.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$40
Seldon B.
10/2012
5.0
garage doors
 + -1 more
It went well from start to finish and he improved the door's function immensely.
Description of Work: Inspected all parts of the garage door and opener, adjusted all areas needed, straightened areas of the rails that were binding, suggested proper lubricant for maintenance use and explained what he did and what to watch for in an old door and opener like the one we have.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Robert O.
10/2012
5.0
garage doors
 + -1 more
He showed up on time and told me what access he needed. He told me what was right and wrong with the door. He was right on the money and I would use them again in the future. He showed me a couple tricks to keep it in good shape.
Description of Work: I purchased a Big Deal for a Garage Door Tune-up PLUS Roller Replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Thiagarajan G.
10/2012
4.0
garage doors
 + -1 more
Everything went well. The guy who did the work showed up on time, was polite and explained what he was doing. Garage door works much better (quieter) after this service.
Description of Work: Garage door tune-up Change garage door rollers
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Hans T.
10/2012
5.0
garage doors
 + -1 more
He arrived on time and went right to work, and finished up in a reasonable amount of time. He explained what he was doing and why. He cleaned up after himself and left the garage in goodshape.
Description of Work: He performed maintainence service on the garage door to make it run more efficiently. Also tied up a lose wire that ran to the detection light on the side of the garage. Did a very good job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$44.99
TAMMY G.
10/2012
4.0
garage doors
 + -1 more
When technicians arrived, they didn't know about the deal. I had to explain it to them and show the printed certificate. Apparently, the company "does a lot of coupon advertising" and the techs aren't advised in advance what they're supposed to do. All work was performed, but boy was there high pressure sales along with it! They tried to convince me that my springs were going to fail any minute, door wasn't properly balanced, struts were lacking, etc... My house is only a little over 5 years old, and I hadn't been experiencing any problems whatsoever - so I declined (despite the ominous predictions) to pay the extra 650.00 for the really good deal to do everything I needed ;)
Description of Work: I purchased the 99.00 Big Deal.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$99
Patricia S.
10/2012
5.0
garage doors
 + -1 more
Technician was very professional, explained everything in detail, and was very helpful. Garage doors sound good, locks work great and the wiring was shown to me so I could see the rodent had his/her meal!!
Description of Work: Lubrication of Garage doors, replacing wiring that had been eaten by rodents, 2 new garage door locks replacing faulty ones in need of repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
PENNY F.
10/2012
3.0
garage doors
 + -1 more
Technician brought to our attention that door was extremely unsafe and not to use. Springs too small for weight of door and block of wood that hold the opener is cracked. Safety features that stop the door if anything is any the way do not work. He wrote an estimate for repair, now we hope the landlord will repair it. Will use the company in the future. After having the issues reviewed by several other door companies, the springs are not too small and the safety features all work on this door. The wood plate that braces the opener and the springs above the garage door is cracked and will have to be replaced. I feel this company was trying to sell us on an expensive job that did not need to be done. We are not even sure the door was maintenanced correctly as we had stepped back into the house and did not supervise him completing the job.
Description of Work: Just moved into a rental house and wanted the door maintenanced. .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$39
Philip P.
10/2012
4.0
garage doors
 + -1 more
Entire work took ten minutes.
Description of Work: Garage door tuneup.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
mike J.
10/2012
5.0
garage doors
 + -1 more
Technician was great, on time, and knowledgeable.
Description of Work: Replaced rollers and had wireless outdoor keypad installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
JAMES O.
10/2012
5.0
garage doors
 + -1 more
Great experience, lots of information....see comments above!
Description of Work: Brandon arrived ontime for my "Big Deal". Determined he did not have the heavy duty rollers required for my wood-reinforced double garage door. We agreed on a revisit in the a.m. He was here ontime, quickly inspected the double garage door, lubricated all moving parts, replaced all rollers, made adjustments where necessary both on the moving parts and the opener tension. Door works great and the noise reduction is very noticable. He then inspected and lubricated the single garage door, which was not part of the package deal. Brandon answered all my questions, made me aware of areas to "watch". The doors are 10yrs old, this is their first maintenance and I hope to get 4-5 more yrs out of them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Charles R J.
10/2012
5.0
garage doors
 + -1 more
Nice guy with lots of knowledge about garage doors and pointed to the other garage door and what was wrong with it. He took all the noise out of the garage door opening and closing.
Description of Work: installed new wheels, lubed track, tighten springs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Susan J.
09/2012
5.0
garage doors
 + -1 more
They didn’t charge anything. They are a great company. If they quote something and it needs an upgrade, they stick with the quoted price. They respond quickly.
Description of Work: We had a little door problem. The door had hit one of the cars. They braced the door and checked the rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheryl K.
09/2012
5.0
garage doors
 + -1 more
Made appointment for him to come out Came out on time and gave an estimate, explaining what was wrong with old system and the cost of repairing with the cost of replacing with updated and upgraded technologyl I agreed to replacement and price and he set about to replace it on the spot. I paid. He left instructions and answered my questions. The opener is a great improvement. It works smoothly and quietly. I'm very happy with the new opener.
Description of Work: Replaced existing garage door opener with a new updgraded one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,126
Barbara M.
09/2012
3.0
garage doors
 + -1 more
I do not believe I received the value for money paid, would not buy this offer again.
Description of Work: Basically Precision garage just sprayed the springs with a silicone spray & took about 10 minutes. I thought they would use a heavy lubricant to keep the springs on my garage doors pliable. We live in Arizona and try to keep everything well maintained. In the future, I will apply the silicone myself. The gentleman who performed the service was professional & punctual, I will consider them if I need new garage doors or new garage door openers. I would have them give me an estimate along with 2 other companies from Angie's list.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Brian H.
09/2012
5.0
garage doors
 + -1 more
My garage door was not closing properly so I thought it needed a tune-up. When precision sent out their guy, he inspected it and let me know that the gear inside the motor was shot. He talked me into a new unit and applied the $99 tuneup deal that I had purchased. He also lubed up all the wheels and made sure it was all working properly. He had all the materials needed on his truck and was done quickly. I was pleased with the quality of work, materials used, and his professionalism. I would use Precision again.
Description of Work: Replaced garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
David H.
09/2012
3.0
garage doors
 + -1 more
The deal advertised included roller replacement AND tune up. The tech replaced the rollers and said the door didn't need a tune up and refused to do travel or other adjustments. He did recommend we replace the whole door because of a puncture to the steel.
Description of Work: The deal advertised included roller replacement AND tune up. The tech replaced the rollers and said the door didn't need a tune up and refused to do travel or other adjustments. He did recommend we replace the whole door because of a puncture to the steel.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$99
Michael O.
09/2012
5.0
garage doors
 + -1 more
Phone call and assessment same day. Assessment accurate. Pricing competative. Installed 2 days later. Installation done on time and as agreed.
Description of Work: replaced the garage door and automatic opener with upgrades
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Rick F.
09/2012
5.0
garage doors
 + -1 more
I have used Precision Garage Door Service twice. They have been consistently prompt, courteous, helpful and professional. I would definitely recommend them to anyone needing garage door repair services.
Description of Work: Used Precision Garage Door service twice: once for the installation of new silicone rollers and the second time for the installation of a wireless keypad controller.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Yvonne C.
09/2012
5.0
garage doors
 + -1 more
I forgot about the orginal appointment was 6 weeks earlier, because it was two days prior to my brother's death. This company showed great compassion in excusing my oversight and rescheduling their arrival. Later, I visited the sales office to discuss the deterioration of the door itself, and selected a new door to include in the service. An estimator came to my home to assess the situation, and the whole assembly was replaced the following week. The whole experience was excellent.
Description of Work: I purchased the Big Deal for replacement of the rollers. But before that service could be performed, I upgraded to a completely new door, because dents in the door prevented it for opening and closing.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors,
Carpet Cleaning,
Fencing Driveway Gates
FAQ
Elite Garage Doors & Gates is currently rated 4.3 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Elite Garage Doors & Gates accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa