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CLICK COMPUTER SERVICES

Computer Repair

About us

Family owned & Operated. Insured and We only hire technicians with at least 5 years of field experience, Clear background check, and a great attitude! All our technicians are carefully selected, tested and monitored at all times by our management! Being an authorized reseller of Trend Micro, AVG, Data Preserve and many more, and being an HP partner, Synnex Authorized dealer, Microsoft partners and many other partnerships, we allow you to have great solution and savings.

Business highlights

21 years of trusted experience

Services we offer

RESIDENTIAL & COMMERCIAL SPECIALISTS- NETWORKING, DATA BACKUP/RECOVERY & PROTECTION, HARDWARE & SOFTWARE TROUBLESHOOT/INSTALLATION, VIRUS & SPYWARE REMOVAL, INSTALLATION & SETUP OF COMPUTERS/PRINTERS/NETWORKS/IP CAMERAS, WEBSITE DEVELOPMENT, EMAIL SOLUTIONS, Bussiness networking and wiring.


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.759 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 51-59 of 59 reviews

Brandi H.
12/2011
3.0
computer repair
  + -1 more
unknown
Description of Work: I’ve worked with this company a few times. I thought the gentleman who helped me during my first appointment was wonderful! He was very knowledgeable and efficient. When I called Click for additional service, I was told that he was no longer with the company and they’d send someone else. Unfortunately, the second gentleman wasn’t nearly as good as the first. In fact, I’m not sure I’d call this company again based on my most recent interaction.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathleen B.
10/2011
1.0
computer repair
  + -1 more
Very poor experience.
Description of Work: I contacted Click Computer Services to have work done on my computer. I explained that I thought the computer had a virus; explained the symptoms and attempted remedies. The person answering the phone concurred and told me that it would be more cost effective for me to bring the computer to the facility which I agreed to do. He then told me that I needed a work order of some sort and that he would email both that information and the directions and hours to me shortly. I was told that the computer would probably be repaired by Friday, the 7th. He verified my email address and phone and said I should check my email as to how to proceed. As of this morning, still no word. I found this a most unprofessional behavior and most disappointing. My intention was to find a local repair service through which I could be assured of a job honestly done and my money staying in the local economy. Neither of these intentions will be met.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from CLICK COMPUTER SERVICES
thank you for posting this note! Although it’s EXACTLY the opposite of what I wanted (and am used to) hear, as we both know as 2 business owners- criticism like this are essentials and beneficial ! I spent a while with my dispatchers, and got to the bottom of this. I believe we found the exact reason for this miscomunication and issue. The issue was that your Email account was written/ entered wrong on our ticketing system, and the Email that was sent to you with our drop off location and other contact information (which I will dig out of our archives and investigate further) never got to you. I know it sounds like an excuse, and I really hate excuses, so I’ll simply stop here… but believe me- we don't just ignore customers request for service... this is how we all feed our kids and that was NOT done on purpose as you can probably imagine... As for the on-site vs. drop off services- we offer both, and the drop off service is meant for nothing else but offering a flat fee service for our clients, even if we need to spend 4 hours on removing a virus infections or completely reinstall Windows (which we have to do, in some cases of bad infections). Again- I appreciate the Email and your comment below probably helped us eliminate many future possible mistakes. We have corrected the way our ticketing systems treats bounced Emails, and will be sure to do all we can to avoid this in the future. Believe me- as a small business, we can’t afford to ignore client’s requests and service opportunities. None of this was done with “we don’t care” in mind… I’m sure you understand this part as well… Thank you so much for your time ! I hope the above makes sense and I hope your computer is fixed and you won’t need us (or any other service provider) in the future ! If there is anything else you would like to discuss or bring up- please do so via Email or by phone. My personal cell phone number is 480-442-3487. Thank you very much ! Beits Livneh Click Computer Services www.ClickComputerServices.com Beits@clickComputerServices.com Office: 480-614-4227 (x 102)

Roger B.
10/2010
5.0
computer repair
  + -1 more
It went well.
Description of Work: Put a desk top computer into excellent working condition where the image on the screen was frozen and the cursur would not appear, let alone be moved around. Repair required an hour's work on hardware itself and cleaning up the software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

PETER K.
01/2009
5.0
computer repair
  + -1 more
Excellent, would use click again.
Description of Work: Need a 3 y/o lap top computer clean upped, to run quicker. This was accomplished. Also needed some tutoring on excel. This was also accomplished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

PATRICIA R.
07/2006
5.0
computer repair
  + -1 more
They were great. Immediately returned my call and sent someone out. He was very knowledgeable, speedy and polite. When I first bought my wireless, I paid Comp USA to send out a technician to set it up. Actually, three technicians over the space of a week. I wish I'd called Click in the first place.
Description of Work: Thanks to Cox Cable equipment problems lost my wireless Internet connection. Needed help getting back online.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

DIANA J.
07/2006
5.0
computer repair
  + -1 more
Mike Sammartano, the tech, was on time, pleasant, efficient, and patient with my questions. He advised me on options for cleaning up/updating present computer vs. Buying new, before I decided to have him clean it up. The Belarc service gave me a LOT of information about my computer & software than I was not aware of. I would certainly use Click Computer Services again! The price with travel charge was reasonable for the service & info I got.
Description of Work: Cleaned out temp files, installed & ran spyware, updated & ran AdAware, verified 60-day trial Office install, updated Adobe Reader, ran & printed Belarc, restored Outlook Express, advised on how to do these myself, & what I need to replace trial Office & to increase memory.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

JEFF W.
05/2006
5.0
computer repair
  + -1 more
These people are great. I got a huge amount of service for a very good price. They were on time and courteous. Beits was friendly, but did not talk the whole time like many computer service techs. He worked. I will recommend this company to anyone.
Description of Work: One computer of four in our home-based business ran very slow. All computers were converted from Outlook Express to Outlook and saved all emails and addresses, linked four computers and two printers into network, removed unneeded programs, downloaded updates, and explained several helpful tools. Removed hard drives and Jazz drive from old computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

maureen W.
11/2004
5.0
computer repair
  + -1 more
EXCELLENT SERVICE, GREAT PRICE. BEITS IS A VERY NICE GUY WHO EXPLAINS THINGS IN LAYMAN'S TERMS.
Description of Work: MY COMPUTER WAS MOVING AT A SNAIL'S PACE. BEITS CLEANED IT UP, AND EXPLAINED WHAT TO DO TO KEEP IT THAT WAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

ROBIN S.
09/2004
5.0
computer repair
  + -1 more
THEY ARE EXCELLENT TO WORK WITH AND VERY KNOWLEDGEABLE
Description of Work: THEY SET UP AND PROGRAMMED NEW LAPTOP FOR A COLLEGE BOUND STUDENT. THEY ERASED HARD DRIVE UPGRADED AND RECONFIGURED TWO DESKTOP COMPUTERS FOR MY HIGH SCHOOL STUDENTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300
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    • 3(current)

Contact information

11445 E Via Linda STE 2 PMB #168, Scottsdale, AZ 85259

www.clickcomputerservices.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
8:30 AM - 2:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair

FAQ

CLICK COMPUTER SERVICES is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 8:30 AM - 2:00 PM

CLICK COMPUTER SERVICES accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, CLICK COMPUTER SERVICES does not offer free project estimates.
No, CLICK COMPUTER SERVICES does not offer eco-friendly accreditations.
No, CLICK COMPUTER SERVICES does not offer a senior discount.
No, CLICK COMPUTER SERVICES does not offer emergency services.
No, CLICK COMPUTER SERVICES does not offer warranties.
CLICK COMPUTER SERVICES offers the following services: RESIDENTIAL & COMMERCIAL SPECIALISTS- NETWORKING, DATA BACKUP/RECOVERY & PROTECTION, HARDWARE & SOFTWARE TROUBLESHOOT/INSTALLATION, VIRUS & SPYWARE REMOVAL, INSTALLATION & SETUP OF COMPUTERS/PRINTERS/NETWORKS/IP CAMERAS, WEBSITE DEVELOPMENT, EMAIL SOLUTIONS, Bussiness networking and wiring.

Contact information

11445 E Via Linda STE 2 PMB #168, Scottsdale, AZ 85259

www.clickcomputerservices.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
8:30 AM - 2:00 PM