Arizona cleanPROS

Excellent services and performance! The team of 3 showed up (a little late -but it was the end of the day and last appointment). I have never seen my house so clean. I have tried other home cleaning services and this is by far the best. Also, the crew manager Aida was incredible! so passionate about her work, the team and yes, you guessed it - cleaning. I am looking forward to my next service, and would highly recommend this company.

I have several complaints. Most of their crews speak Spanish. They speak very loudly. If you have a 2 story home, they will yell at each other from wherever they are at in the home. Its all in Spanish. They are actually carrying on a conversation and not pertaining to anything to do with the cleaning. They are constant with the conversations and very loud. When they clean anything, whatever was on a vanity top or any piece of furniture, it never gets put back in the same location. You have to follow through on everything they do to put your house back in order. While they overall usually do a good job, they are too expensive to have to follow up and put your home back together. In addition to our primary residence have 9 rentals. They usually do a good job unless they aren't supervised and then the quality of work drops.

Brisa headed the team this time. They did great. This is the 3rd time I've used AZ Clean Pros. The team works hard until the work is done. Communication was fine. They listened to any concerns and were able to tell me of their difficulties (dealing with a stubborn window treatment). Any complaints I have are truly minor, simple little quibbles like one missed spot or leaving a set of blinds slightly crooked after a wipe down. But considering that they deep cleaned my entire house in 5 hours, I don't think it's a big deal at all. I would absolutely use their services again.

I'm fairly certain that one of the cleaners I've had come here stole a pair of earrings my grandmother had given me. I will never have them in my house again. I just noticed they were missing. They were in a little cabinet hidden in a small box. The box was still there because tiny earrings are easier to conceal. I'm sending out this warning, but I'm sure it will be deleted by Angie's List employees.

They did a fantastic job and walked me through everything they did when they were finished. They were friendly, efficient and I felt like they truly cared about how my home was cleaned. They took great care of marble surfaces etc.

I saw them in the magazine and were located very close to me, so I decided to try them since I was having visitors. I called them to ask about the kind of employees who would be coming to help. I told them I'd had bad experiences previously and why, hoping that I wouldn't have the same difficulties, but I did! The 3 women couldn't speak English - 1 could speak just a little, but that was it. Maybe they didn't understand me. I don't have any problem with anyone's background, but it was just so hard to communicate. They did a reasonably good job - maybe I gave them too much, but my house is rather small. They were there for 3 hours each. Most of the house looked satisfactory. I was told they could do the windows when placing my order, but by the time they got to the windows (at the end), they merely wiped them off. They were filthy. We've had lots of rain and dust storms this season. I looked down at my tile floor to see if there was any water, but didn't see a drop of water. They must not have used a sponge and water, but just wiped them. These are very tall windows. There was streaking afterwards as well. I was astounded. I just wished they could speak to me, understand me, and do the job.

Both times they have been very prompt, courteous, very hard working, and professional. I couldn't be happier with their service. I will be using Brisa's team to deep clean my old home to get it ready to sell and to begin a routine service every two weeks in the new place. The pricing is very reasonable for hard these ladies work and how great of a job they do! I even requested that they do the windows on the day of service and although I hadn't scheduled that in advance Brisa was very pleasant and got it done.

I began using them aroung May. It went really well! They did a great job. They continue to do a great job.

The crew was very professional. They were efficient and cleaned everything. In addition to the normal cleaning they did the ceiling fans, baseboards, tops of door frames, patio area, and even the steps leading to the condo which was on the second floor. All the work was done on time.

We had arranged some one else to do the cleaning but they backed out on us so I contacted ARIZONA cleanPROS ON July 27th thru Angies list and they got back to me quickly with a quote and we're able to fit us into the schedule on July 30th. There was a crew of 3 and they brought there own cleaning supplies which is a plus. They worked for 5 hours and the placed looked FANTASTIC. In fact it looked so good we got a offer just 2 days later and I know some of that credit goes to Arizona cleanPROS for how good they make everything look all clean and fresh.

I have been using Arizona Clean Pros for over two years now on an every other week basis. I can't praise them enough for the excellent job that they do. When they leave, my house is truly clean, and I have never had any other co. or individual housekeeper approach their level of thoroughness. This winter after a home renovation project that left everything super dusty and dirty from the rafters to the baseboards, Aida and her team came in and restored the home to pre-reno cleanliness without skipping a beat. I know I can always depend on them for a solution! The women who work for AZ Clean Pros work hard, but they are also always pleasant, punctual and polite. They have been trained professionally, and that shows. I'm truly grateful for their service.

It was thanks to Angie's List that I found AZ CleanPros.. Over the past 15 months, I have used them a number of times and have always been completely satisfied. I want to thank Patricia and her team for today's service . My house is actually sparkling! Usual charge to me is around $180. Today's price is discounted because I used the Angie's List coupon.

I have had AZ CleanPros bi-weekly for several months. I loved my first crew and they did an AMAZING job, but that soon started to change and I had different people each visit. Overall, they still did a really good job. Today I had an extra service scheduled for 7:30 am because my Father passed away. When they were 30 minutes late (unusual for them), I called the office. First , I was told that "there was an incident and the crew was on the way". Next, I was told that I was scheduled for 9:30 am which they said was my "regular time". Both untrue. My "regular" time was 8 am every other Tuesday (not 9:30)......so the story kept changing. I had made the 7:30 appt because I had an appointment for funeral arrangements at 11am. We discussed this when I made the special appointment. The crew arrived shortly before 9am and it was clear that the office hadn't contacted them. I told them they could do the main areas but I had to leave by 10:30. They either didn't understand what I was trying to say or had a reason to leave as they did not stay. I admit, I was very upset as I physically couldn't do the work myself. I called and relayed my problem to an owner or manager, who chucked as he told me that there was a communications error and they could come back this afternoon. He was surprised when I told him the story kept changing, but seemed to have found that humorous too. The crew was still in my driveway or very close and he could have had them come back to do the main areas. Not ideal but better than nothing. He kept trying to reschedule for a time I would be at the funeral home and I kept explaining why rescheduling wasn't an option. Usually we are very flexible. Yes, with AIda as a team leader, the house sparkled and exceeded my expectations every time, but she can't be everywhere. This isn't the crew's fault. They are hard workers and do a good job, which is why I had started to use them for my business, but the administrator and manager nailed the coffin....so to speak. I must say, the crew was so concerned about my health and sadness, and all hugged me to try and make it better. They are the gems. The office people don't get it. and apparently, neither does the leadership team in the office. If anyone has someone they rave about, please let me know!!!!! I sent this review to the company prior to posting it and did not even get the courtesy of a response.

They're good. They're prompt, they're easy to schedule and they do an excellent job. They're very thorough and left every place in tip top shape ad there's about 4 or 5 of them that come together. The price was very good. It depends on how long I use them for. The last time I paid $180 and it's a pretty big house and it was a good job. I like them and I would use them again.

We had a specialty need -- the house we bought was generally clean; we had some flooring replaced before move-in, but that wasn't the primary reason why we hired a move-in housecleaner. One household member had celiac disease, and thus we needed move-in cleaning to make sure that the kitchen appliances, surfaces, etc. were all free of wheat and other gluten sources. When we arrived, everything was completely free of any gluten. Arizona cleanPROS earned every penny!

The result was wonderful and I will recommend Arizona cleanPRO any time I can!

2nd time i have used them. Always do a great job!!!

Attendants arrived early and did all the things I specifically asked. Cost was upfront but hourly. Took a little longer than I expected but happy with the end result.

The team arrived a little early and set to work right away removing every speck of dust and lint (of which there was plenty) and cleaning the windows inside and out. They spent about 4 hours on the job and left our home spotless. Regrettably, in their zeal to clean everywhere they moved our home theater cabinet a little too far. We discovered that evening that our tv wouldn't work. I emailed CleanPros that evening, after trying unsuccessfully to fix the tv, and explained the problem. The next morning CleanPros called to tell me that Steve would come over in the afternoon to try and fix our tv. To shorten a long story, Steve did come over on time and did indeed fix the tv. Steve turned out to be the president of CleanPros. Obviously this is the kind of organization you want to work with.

Patricia and Team 5 arrived right on time. Immediately set to work. They truly work as a team as they move through the house. We had requested that our windows be washed. Great job on all aspects of the job. Patricia had me review the rooms as they were finished. Good communications.

They did an excellent job of cleaning a large house that had been somewhat neglected for a few months. They dug into all the corners, tops of cabinets, ceiling fans, inside cabinets, screens, and even windows. The house sparkles from top to bottom.

The whole experience was great. I felt very comfortable with the team. They were professional, courteous, and did a great job. i am going to begin using them on a monthly basis. What a relief to know I have cleaners I can depend on. And they will send the original team I met when I book, which is nice to know.

3 cleaners and a supervisor arrived at the time agreed. The supervisor walked through with me and then left the crew to clean. The were efficient and through. The supervisor returned when the work was complete and did another walk through. I was very pleased with the finished product and the price was fair. I have scheduled appointments for the next few months and expect to continue. The work took 1.5 hours. Everyone was very nice and I especially appreciated their patience and smiles when my little dog wandered away from me a few times and joined the crew to watch. He was a friendly observer but definitely underfoot

THE TEAM IS TYPICALLY PROMPT, COURTEOUS, AND PROFESSIONAL. I HAVE HAD TO CHANGE MY SCHEDULE A COUPLE OF TIMES BUT CLEANPROS IS MOST ACCOMMODATING.

We have been happy with this company for several years!