Arizona cleanPROS

He asked me if I had a housecleaner and how much I paid them. I didn't think that was relevant to our negotiations. He became snotty and told me I should find someone else to clean my home and then hung up the phone on me.

After the recent record dust storm the Valley experienced, our rear patio was a disaster area. Our outdoor furniture, cushions, tables, patio floor, pool deck, and sliding glass doors were all completely covered in dust, dirt, and grime. I called Arizona cleanPROS and spoke to Steve, the owner. Unfortunately because of a recent physical mishap I could not do the clean up myself, and explained I would appreciate his help. He promised me he would have a crew out the next day to clean our outdoor area. The next day as promised a crew of 4 efficient, hardworking, cleaning professionals led by the crew manager Aida showed up at our house right on schedule. In just over 1 hour?s time, for a very reasonable cost, our patio looked pristine, as if the storm had not hit us at all. The ladies cleaned the outdoor furniture and cushions, washed all the windows and doors, mopped the entire Saltillo tile patio, and washed the pool deck, sprayed down the walkway and the stucco walls surrounding our home. We could not have been more pleased with the result of Aida and her excellent crew, and the personal help and consideration we received from the owner Steve Armour.

They come out once a week and I like them a lot. They do a good job and are reasonably priced. Two ladies do the work for me and take about an hour’s time. They come in as scheduled and do it fast. They do a great job and I will continue to use them in future.

The crew was very professional and efficient. The house was spic and span and they were not afraid of working. Plus the fact it was a very hot day which did not make it easy.

This is a great cleaning crew. Steve the owner came the first time and came back later to make sure I was satisfied. Three women came and they are like a whirlwind with great attention to details. They did it all, ceiling fans, windows, mopped tile floors, windows.... great job!

They answered my message right away and was able to come when requested. The girls showed up right on time and did a fabulous job cleaning. The house wasn't really dirty it just needed a super clean to be show house ready. I would definitely use their services again.

When I first called them, I was a little frustrated because I had called 2 other companies that did not come to Arrowhead (but their ads didn't mention that). I called Arizona CleanPros on the Saturday of Memorial Day weekend, and Steve said that not only was I in their service area, but he could have a crew out that coming Tuesday. I was delighted because I though it would take a week. I had tried 2-3 different companies over the last 5 years but never found one that did a very good job, so I never had them back. That is not the case with Az CleanPros. The 3 girls that came out did such a wonderful job that I got tears in my eyes when I came home that evening. My house hadn't looked or smelled that clean since we moved in 5 years ago! I couldn't remember the last time our shower sparkled or when we could walk around the house barefoot on a clean saltillo tile floor. It was amazing. They will be coming out q month from now on. Thank goodness I finally found reliable, hardworking housekeepers. Thanks Steve!

It was wonderful. They did a major cleaning after the house was vacant for a year and everything went perfectly!

I never received a return phone call after trying twice and leaving two voicemails. I figured I didn't need to try that hard to give someone my money. I moved on to another service provider I found on Angie's List who was very responsive.

same as above. no return phone calls to 4 attempts

Aida and her team arrived on time, and Steve came by to check on us. They did an excellent job. Our home now looks like a great place to live again =)

Arrived on time, went right to work, didn't miss anything, and finished promptly after 1.5 hours. Doesn't get any better.

I am 100% satisfied with their work. They arrived at 8 AM as scheduled and cleaned non-stop from that time until about noon. Everything was beautiful when they were finished. We have three floors so there was a lot to clean. I was so pleased with their tea leader, Aieda--she was wonderful and so were here other workers.

Very thorough, pleasant and professional. I was so impressed, I hired them again to clean the house we moved out of. (See additional report because they did an even better job.)

AZ CleanPros continue to offer fantastic service at a reasonable price. They usually send a team of 3 - 4 and are in and out in no time and always do a fantastic job. They clean places I didn't eve know were dirty.

Beware of this cleaning company. They will start off doing good work but then as you become a "standard" client they will begin to miss cleaning things and also start to break things around your house. They continually broke items such as wine glasses, bath salts containers, bleach on clothing, etc... The first time this occurred I chalked it up to a one time mistake...but once it began to happen every time... I realized that they are being pressed really h****** getting through the cleaning quickly and therefore make mistakes and miss items. The final straw was a day where Steve (the manager) came into our house and yelled at the staff in Spanish because they broke a wine glass, very unprofessional. He never responded to my email to him regarding his behavior nor did he offer to replace the wine glass. I do not recommend them.

They are punctual, professional, and always do an excellent job. Aida in particular is amazing. She is meticulous and takes pride in her work, and is also very friendly. She always manages to find some extra thing in need of attention and then goes ahead and takes care of it. She also managed to somehow magically remove all of the built-up hard-water stains and soap scum that I thought would be permanently affixed to my shower door. As a company, they are very easy to deal with. The price I was initially quoted is exactly what I pay. I get an email reminder every week before they come to clean. If they need to change the time (which has only happened once or twice), Steve will call first to make sure its OK. They also automatically charge my credit card and email me the invoice every week which for me is a big convenience since I hate writing checks!

The cleaning team arrived on time and immediately went to work. Aida and her team were very thorough, detailed, and meticulous. They even pulled out the refrigerator and cleaned the area. All the fans, vents, baseboards, light switches, and shutters were cleaned as well. Arizona cleanPROS also did another excellent job on cleaning all the windows inside and out. My husband and I are very happy with Arizona cleanPROS and are going to have them maintain our Scottsdale property year round. They are very professional, courteous, honest, and a great company to work with. Our thanks go to Steve, Aida, and the rest of the Arizona cleanPROS staff.

Things went very well from the beginning. They arrived on time and were ready to work. They were courteous and professional. The whole experience was better than I had anticipated. I would definitely use them again.

THEY STOLE FROM US. We had left a shower curtain specifically with the house because we were trying to sell it and it went with the paint. They cleaners took it. The cleaning itself was average. I found some obvious things missed. The owner was really responsive at first but after the cleaning when I told him about the shower curtain he just said he'd get back to me and never did. I did get a credit, but I still feel ripped off. Definitely go with someone else. This company is lame.

The cleaning was excellent. They were late on the date of the estimate and did not call and were about 30 minutes late on the day they came to clean. We did make a suggestion that they call if they are going to be late. Otherwise they went right to work and continued for the estimated 4 hours, completing everything that was requested of them.

I was tickled pink with the outcome. Aida had me inspect each room, as she finished, making sure the job met my standards. My appointment was set for 8 a.m. Steve and his crew showed up at 7:45. I did a walk through with Steve, telling him what I epected. Steve conveyed the job to the ladies, and then left them to do their work. He came back a couple of times, to check on them. I would use them again for sure. ONE THING, I AM DISAPPOINTED THAT STEVE DIDN'T SPIT ON MY MIRROR OR PUT A HOLE IN MY WALL! HA HA. Good job.

CleanPros showed up at the agreed upon time with a 3 person team that worked diligently until the job was done. I was highly impressed with their attention to detail and professionalism. I would highly recommend them to anybody who wants the job done right for a fair price.

They showed up 10 minutes early. The owner of the business personally came to my house to supervise. They had quoted me an approximate cost of $140, but since they finished earlier, they only charged me $105. While that might not seem special, what is special is that I was not at home. I had to leave early after their arrival. He did not have to disclose to me that they finished early, I would have never known. This company has integrity. And the cleaning was excellent of course.

It went well. Steve (owner) came initially with the crew of 3 women. The ladies did not speak English but Steve provided instructions to them. He left for awhile then returned to make sure everything was done properly. This is a vacation home and Steve was very flexible and happy to follow check-in/check-out lists. They also have an online customer service account system to schedule visits which will come in handy. Overall a professional service which I plan on using going forward.