This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Whether you need house cleaning, commercial cleaning, or window washing services Arizona cleanPROS is here to help. Our complete line of cleaning services have been designed for you, our valued customer. We use only the highest quality supplies and environmentally "Green" products whenever possible. Our responsible, reliable, experienced and skilled cleaning techs and customer service staff always go the extra mile to provide exceptional service to our clients, many of whom have trusted Arizona cleanPROS to satisfy their house cleaning needs since our company began in 2005.Our residential and commercial cleaning services are well known in the greater Phoenix area. With over 30 years of combined cleaning experience, we decided to put together several residential and commercial cleaning services that will give you not only a quality, detailed cleaning, but we give it to you at a price you can afford. Arizona cleanPROS offers complete residential and commercial window cleaning services in Phoenix. We are Phoenix’s leading window cleaning service provider. Our mission is to provide our clients with consistent, quality, professional, and courteous window washing services. Arizona cleanPROS now offers Online Customer Account Management to our recurring, customers. CAM allows you access to our customer management system. You tell us what you services you want and when you want them performed. You can also leave messages for us regarding services or quality. Contact us today at 480.836.4277 and join all of the Arizona cleanPROS customers who have come to rely on our consistent, meticulous, and professional cleaning services. Call today and set up your personal consultation and free estimate. We guarantee our house cleaning services will exceed your expectations and give you the value you deserve!! Award winning. Additional fax - (480) 840-1453. Additional email - info@azcleanpros.com. Additional DBA - Arizona CleanPROS Inc.
They did a good job. They were there 3 1/2 hours. They charged around $25.25 per hour. The hourly rate was fine. I would absolutely use them again.
Description of Work: I used Arizona CleanPROS for housecleaning. I own a condo and it was between tenants. They did cabinets, drawers and the whole thing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Louise H.
05/2012
5.0
house cleaning
+ -1 more
Great. Can't say enough.
Description of Work: Starting with my first phone call to AZ cleanPros, they proved themselves to be just that. My appointment time was confirmed the day before by email and the cleaning crew arrived on time for the "deep cleaning" of my home. My home sparkled when they were finished. They cleaned the inside of all my cabinets, pantry, refrigerator and my cook top has not looked this good since it was installed, every inch of my home was CLEAN. Thank you so much. PS...I have hired them to come back on a bi-weekly basis.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Kenneth D P.
05/2012
5.0
house cleaning
+ -1 more
The arrived on time, quickly began working, and did a great job! They even cleaned the inside of my toaster oven! Wonderful experience. I would definitely hire them again.
Description of Work: They did a complete "Spring Cleaning" of my home. Blinds, Windows, Refrigerator, and the regular housecleaning (i.e. bathrooms, vacuuming, floors, etc.).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Veronica R.
05/2012
5.0
house cleaning
+ -1 more
They arrived exactly on-time and stayed exactly two hours. The supervisor came and went, checking on other crews. When I was charged as if she was here the entire time, I asked for a re-invoicing, which was promptly corrected. I have recommended this company to a co-worker and would recommend them to anyone else.
Description of Work: Housecleaning by 3 women for 2 hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
Chrys M.
05/2012
5.0
house cleaning
+ -1 more
Fully met my expectations - timely appointment setting from initial call (4 days), the phone quote was accurate to final result (both in time to complete the task and in total cost), professional staff (punctual, hard working, very thorough). I am a delighted customer --- the windows were spotless; the floors super clean; they didn't miss a single thing anywhere in the house...even behind the fridge.A very good experience and would highly recommend this team of cleaning pros.
Description of Work: One time cleaning of an empty house while moving out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$305
Richard F.
04/2012
5.0
house cleaning
+ -1 more
Very easy process, from call to finish. Made the call, they were able to work with my schedule, unlike alot of other companies. Told them what I needed, explained the situation, and they gave me a quote over the phone. Scheduled the cleaning for 3 days later.... Can out on Saturday, had a team of 3 to do my "move out" cleaning. They knew exactly what needed to be done. Before I could tell them about certain things, they went ahead and got started. I was not at the house, so I gave the team instructions, and away they went. I told them to lock the house and leave the key as I would be back later that day. EVERYTHING WAS PERFECT!!! Every base board, every fan, every knok and cranny. I will use these guy again and again. I may even see what the rate is to have my new house done every couple of weeks.....
Description of Work: Needed move out cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$202.5
Claudette H.
04/2012
5.0
house cleaning
+ -1 more
They did a wonderful job cleaning the place fom top to bottom. They did everything!
Description of Work: Awesome!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Dan M.
04/2012
5.0
floor cleaning, house cleaning, window cleaning, replacement windows
+ 2 more
I hired this company to clean my clients new home that they just purchased and am so pleased with their service that I will be using them for my personal home. They were 5 minutes early, they worked extremely fast and the price was great. They cleaned the entire home, walls, windows, baseboards, etc.. very quickly. I will definitely be using this company for myself and other clients homes.
Description of Work: Move In Cleaning, baseboards, walls, windows, inside cabinets, bathrooms, floors, countertops, fans, dusting the entire house was cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Janat G.
03/2012
5.0
house cleaning
+ -1 more
The initial cleaning of my home was higher than what was shown here due to the level of detail that they perform during that cleaning. My shower head was broken by one of the workers, but it was repaired the same day.
Description of Work: This was their 2nd time out to clean - they did a great job both times & will be cleaning my home every other week from now on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
Matthew A.
02/2012
5.0
house cleaning
+ -1 more
He was very pleased with their work. It was a reasonable price. They did a very good job, they were polite, and professional. They did a wonderful job.
Description of Work: They did some general housecleaning.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lea S.
01/2012
3.0
house cleaning
+ -1 more
I tried this company twice. The first time, I was told that they would charge about $140 for 5 hours of cleaning, 2 people, 2and a half hrs. They showed up with 4 girls and it cost 242. I paid it because they did a good job. The team leader spoke English and worked very hard, and listened to my special requests. The tile floor was not cleaned to my satisfaction, but overall, it was a good clean. The second time, I was told it would be about $140 again. This time, Aida dropped 2 women off giving them instructions. They did not speak English and I was not able to communicate my needs to them.They were only here 2 hours, and the house was not clean. They left alot of debris on the carpets, the tile was not cleaned to my satisfaction, the laminate flooring showed smudges, and feathers from the duster got lodged in the door handles of my kitchen cabinets. I requested that the origninal team leader be there for the next cleaning, but the company could not say if she would or not, so I cancelled.
Description of Work: Housekeeping, 2 visits.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0
$140
Response from Arizona cleanPROS
At Arizona cleanPROS we always communicate with new customers our rates and the average amount of time it should take based on the size of the home. We also try to determine the condition of the home based on the customer’s comments to provide a more accurate estimate. We also explain to the new customer that it may take more or less time on the 1st visit based on the actual condition of the home. Such was the case here on the 1st cleaning appointment. The house was in far worse condition than we anticipated resulting in additional time spent cleaning. The customer was completely satisfied and called back to set up another cleaning. She indicated that she wanted 2 cleaning techs for 2 hours. We explained to her that it would take a minimum of 6 cleaning hours to clean the home. This customer again insisted on 2 cleaning techs for 2 hours. We were not at all surprised that the house was not cleaned to this customer’s satisfaction. Our primary focus at Arizona cleanPROS is quality, not quantity. The 2 cleaning techs did not have enough time to properly clean the home based on the imposed 2 hour time limit. Each of our cleaning teams has at least one member that speaks English. The team members assigned to this customer both speak English. It was further revealed that the customer speaks Spanish but was not even at the home during the cleaning appointment. We believe that the poor rating should be placed on the customer’s demands and expectations, and not on Arizona cleanPROS. Again, we at Arizona cleanPROS place quality and customer satisfaction above everything else. This customer received exactly what she paid for, a home that was partially cleaned due to the time limitation.
Kim S.
01/2012
5.0
house cleaning
+ -1 more
very well, Steve, Aida and team are great. I am using them on a regular basis and my neighbor found out and used them too. Working full time I really needed help with the house - AZ Clean Pros is your answer.
Description of Work: Clean a 3-bedroom home
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
Jeanne R.
01/2012
5.0
house cleaning
+ -1 more
They were great! We were very happy with their service. They were very accommodating because our movers were running behind schedule, and they had to wait until the movers were done to clean. At one point the owner of the company arrived to vacuum. I was very impressed. I definitely would use them again.
Description of Work: General entire house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
ROGER H.
12/2011
5.0
house cleaning
+ -1 more
They showed up on time, spent just over two hours on the job, cleaned absolutely everything and did it with a positive attitude and smile.
Description of Work: I hired AZ CleanPros to thoroughly clean my 3,00 sq. ft. empty house following a move out. When they were finished, it looked so good I was kind of sorry I had sold it! They went the extra mile and cleaned things I didn't even think of pointing out -- ceiling fans, wall mirrors, wood blinds, etc. The epoxy garage floor looked so good I could have moved furniture in there. My only regret is that I didn't hire these people for regular cleaning services. The four-person crew was far superior to any firm I have used in the past. Highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
Matthew A.
12/2011
5.0
floor cleaning, house cleaning, window cleaning, replacement windows
+ 2 more
Arizona Clean Pros did a fantastic job from start to finish. I used Angie's list to find a service to clean the home after a renovation. Steve took the call, answered my questions, made the appointment and confirmed with an email. Aida and team arrived with smiles and ready to start immediately. My house was cleaned from top to bottom; from the ceiling fans to wooden blinds and shutters, to dusting the walls, to baseboards. Because of the dust from the renovation I wanted a deeper clean. Aida and team answered the call. I would not hesitate to use this service. It was great!
Description of Work: House cleaned from top to bottom after a home renovation. Ceiling Fans, Wooden Blinds, Tile, Wood Floors, Ktichen, Some of the Kitchen cabinets inside at my request, windows, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$302
Angela N.
11/2011
5.0
house cleaning, window cleaning, replacement windows
+ 1 more
I had just bought a home and needed help getting all the cleaning done before moving in. Arizona CleanPROS came to the rescue! Aida and her crew cleaned every inch of my home, leaving nothing for me to do but sit back and relax. My air filters in the cieling were dirty and needed to be replaced. I didn't have a ladder yet, so I couldn't reach them to change them out myself. Aida brought in her ladder and climbed up and changed the filters for me! The crew cleaned all of the windows, including the screens, window sills and tracks. The windows were so clean, I couldn't tell there was any glass in them! The kitchen was the last room to clean. They actually moved out the refrigerator and cleaned behind it! When cleaning the inside of the refrigerator, one of the glass shelves dropped on the tile floor and broke. A quick call to Steve and he was on it! I gave him the model number of my refrigerator and a new glass shelf is on it's way to my home - courtesy of Arizona CleanPROS! I don't know of ANY company these days that responds that quickly or takes responsibilty like that! I will definitely use Arizona CleanPROS again!
Description of Work: Performed top-to-bottom move-in cleaning service including window cleaning. Cleaned inside and out kitchen appliances, cupboards, cabinets, closets. Cleaned light fixtures, ceiling fan blades, doors and door jams, blinds, window and sliding glass door tracks. Dusted and polished wood furniture, made all glass and marble countertops shine!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$357
Kate M.
10/2011
5.0
house cleaning
+ -1 more
I got them from Angie's List. I used them because of the ratings they have on Angie's List. They do a thorough cleaning. They are on time and very polite.
Description of Work: I use Arizona CleanPROS for housecleaning. They do the dusting, vacuuming and mopping. They do the kitchen and bathrooms too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Andrea P.
10/2011
5.0
house cleaning
+ -1 more
We purchased a home that was in dire need of a deep cleaning, so we read all the reports listed for Arizona Clean PROS, including POH nominations. Based on the outstanding reports, we decided to give them a try. Steve, the owner, showed up with his cleaning team, 5 minutes before our scheduled appointment...wow! He was very detailed in questioning exactly what we were requesting as far as home cleaning. He asked us if we preferred specific products to be utilized on our hardwood floors...which we did. He even had the specific wood floor product available that we requested, which only a company with great knowledge of hardwood floors would even be aware of. Steve immediately put us at ease, stated the deep cleaning would take approximately 4 hours,and we left our newly purchased home in Steve and his crew's hands for the next 4 hours. Four hours later we returned to a home that was completely transformed. Everything, literally everything, from the hardwood floors, to the toilets, to the oven, and even the outside of our windows, was glistening, every possible surface of our home had been cleaned perfectly. Steve and his crew even completely swept our concrete driveway, which added a wonderful touch. Our experience with Steve and his crew, this outstanding company, was like nothing we could ever have imagined, and coming from my husband and I, who are very meticulous people, this is the highest of compliments. We would never dream of utilizing anyone but Arizona CleanPros, with Steve and his team.
Description of Work: A complete move-in house cleaning, top to bottom, including inside and outside cleaning of 15 large windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Victoria F.
10/2011
3.0
house cleaning
+ -1 more
The company was responsive and came out promptly to clean my house. The lead worker was hard working and professional. Unfortunately, the other employees didn't follow her lead. One young girl working at our home was seen texting for long periods of time while pretending that she was working. We later discovered many areas that she left dirty. Very disappointing when you're paying the company by hour. When I brought this to the owners attention, he had lots of excuses for her behavior. I appreciate the fact that the owner sent a team to come back and clean the house properly. Unfortunately, I didn't feel completely confident with the level of service or customer service to continue using this company.
Description of Work: The company was contacted to perform a thorough cleaning of our home.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$225
Response from Arizona cleanPROS
Quality cleaning services and complete customer satisfaction is our primary focus at Arizona cleanPROS. We have always guaranteed our services and will quickly take care of any problems that arise with our customers. We take pride in our relationships with customers, our employees, services, and quality. This is an unusual and latent review of our services. This Angie's List member was correct in stating that there were some quality issues. While we strive to provide the highest quality cleaning services in Phoenix, we are human and mistakes are made. This member was also correct that one our employees was texting while working and missed some areas. Upon further investigation it was disclosed that this employee's 3 month old baby was just admitted to an Emergency Room. She was communicating with her husband to get details and her focus was on her baby, not work. We have a strict policy against phone usage or other forms of communication while at our customer's homes. This employee violated company policy and corrective action was taken at the appropriate time. Only the team supervisors are allowed to contact our office if needed. This Angie's List member also mentioned in her review that we gave her "Lots of Excuses" for this employee’s behavior. This is simply not true. We do not give excuses for any problems with customers that we incur, only reasons. The reason for the erratic work by our employee was immediately communicated to the customer. If this communication was interpreted as an "Excuse" so be it. What this customer has omitted from this review is the fact that we cleaned her home again (in addition to the re-clean) to her complete satisfaction and free of charge because of the problems with the 1st cleaning. She then contacted us after the 2nd cleaning and wanted to establish recurring service. She indicated that she was only willing to pay a "Rock Bottom" price. We told this customer that there were many discount cleaning companies to choose from and we were not one of them and wished her the best of luck. We will be the 1st to admit that there were problems with the initial cleaning of this customer's house and immediate action was taken to resolve all issues. This was an excellent example of our commitment to superb quality and total customer satisfaction.
Mindy K.
10/2011
5.0
house cleaning
+ -1 more
I started regular house cleaning service with Arizona Clean Pros after checking them out for the first time about 2 months ago. They are very courteous, and thoughtful while cleaning. Aida is very sweet, and is always on time. Her crew is not shy about asking where things are if they can't find them, and I am always so happy to come home after they work their magic in my house. I moved from another state, and the cleaning service there was nowhere near as thorough as Arizona Clean Pros. I would definitely recommend them to anyone looking for value and quality!
Description of Work: Complete house cleaning. Floors, dusting, vacuum, bathrooms. Basically everything I don't have time to do on my own to keep my house manageable for my family!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Wendy R.
10/2011
4.0
house cleaning
+ -1 more
The quality of work was excellent. The lead person/manager, Aida, was wonderful. I'm much more comfortable with having a single person cleaning; as has been my past experience for many years. Every agency listed was a commercial agency and they seem to work in teams. Again, excellent work ~ there was a language barrier but we worked through just fine.
Description of Work: They cleaned the house top to bottom ~ to include fans, vents, blinds, etc. The team was willing to take on additional projects, such as windows and cleaning the refridgerator. They were very thorough in their work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$268
debbie B.
10/2011
1.0
house cleaning
+ -1 more
After the last cleaning I didn't receive an invoice as usual. I finally received one telling me I had not paid my invoice. I emailed Steve to explain that I had not previously received the invoice. Steve never replied to my email so I have since hired a new cleaning service.
Description of Work: This company cleaned my house approximately 6 times and I was very happy with the service. Steve would email an invoice and I would mail a check. Then he would email to see what date I wanted them to come to clean again.... I only had the cleaning done once a month.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$110
Response from Arizona cleanPROS
We at Arizona cleanPROS send invoices and/or receipts to our customers on the date of service. This customer's last date of service was 8/24 and an email with the invoice was sent that night. We do not monitor email delivery nor send read receipts. We have no control over the internet and our customer's email systems. This customer apparently did not receive the invoice sent on the 24th. We had no previous problems with this customer not receiving or paying invoices. After 30 days without payment we send a "Friendly Reminder" email stating that payment has not yet been received. This customer emailed an unprofessional and harsh response to our "reminder" stating that she did not receive the original invoice. She then promptly paid the invoice. We had many problems in the past with this customer's professionalism and kindly told her that we would no longer be servicing her home and that she needed to find another service provider. This review at best is a petty and malicious attempt to give us a poor review on Angie's List even though she was happy with our service.
Maryann B.
09/2011
5.0
house cleaning
+ -1 more
I was very happy overall and find the owner going above and beyond to make sure the customer is happy in the end. His lead person that runs the team is high energy, completely sweet, and works her tail off! I will see when hiring them weekly if the good work continues. I expect it will. I would highly recommend this company.
Description of Work: Steve with Arizona Clean Pro's was very professional. He immediately put me on the schedule and within one week had his team clean my home. I hired them for a thorough clean (fall cleaning), which included baseboards thru-out my home, all ceiling fans, 2500 square feet of hardwood floors, and 4 bedrooms and 5 baths. They also did all my bathrooms from top to bottom, window ledges, inside windows, all shutters, and many hi ledges which can go up to 20 ft. I have 5300 sq ft. so it was a big job. Having said that; my house was fairly clean, and completely picked up prior to them starting. They started with 3 girls for the first 2 hours, and added 3 girls for the last 3 hours. they were completely thorough and professional.......and very kind and attentive. Steve the owner did stop in to make sure I was satisfied and to see if they missed anything. He is very personable and wants to make sure the customer is happy. I had one small complaint and it was taken care of immediately. Completely happy with my first cleaning, now going to hire them on a weekly basis. So, stay tuned and I will keep the post updated.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Dana G.
08/2011
5.0
house cleaning
+ -1 more
Aida who was the lead cleaner arived promptly with her coworkers as scheduled. She was very pleasant to work with and did a great job. After she was done with a particular area she brought us through and asked us if everything met our satisfaction; all we did was smile and say yes. Aida and her crew exceeded our expectations. We plan on using them on a monthly basis. We chose Arizona CleanPROS because of their high rating on Angie's List, we weren't disapointed.
Description of Work: They did a comprehensive cleaning of our 2,400 sq. ft. home. Cleaning, vacuming, dusting, etc....which included 3 girls for 3 hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Brian R.
07/2011
5.0
floor cleaning, house cleaning
+ 0 more
The owner, Steve, responded to my call promptly. He asked preliminary questions about the work to be done and size of house. He gave me a verbal estimate based on an estimated number of man/hours of work involved. I made an appointment and Steve arrived on time with a crew of 3 led by Aida. I showed them around commenting about the things I would like to make sure were included in the cleaning. I agreed to the rate, and Aida and crew went to work. Aida is a cleaning MACHINE. She works hard, and makes sure the rest of the crew does likewise. The work was superb. They thought to clean things I hadn't thought of (e.g. the top of my ceiling fans). Aida sometimes sings while she's working. It's very cute. I have engaged them 2 more times. I won't use anybody else. I can't say enough about Steve, Aida, and crew. A+
Description of Work: I engaged them to perform a general cleaning of my house.
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*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning,
Floor Cleaning and Waxing,
Blind Cleaning,
Windows
FAQ
Arizona cleanPROS is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Arizona cleanPROS accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa