Arizona cleanPROS

Very well! Awesome company!

They showed up on time and started working very quickly. This was a first time with Clean Pros, and it had been a while since our house had been professionally cleaned, so we had a lot of dust in places. Our 3b/2bath two story home (1750sq) needed a "deep" cleaning for the holidays, and we communicated exactly what we needed to have done. They were a person short, so they took a little longer. But, overall, the work and cleaning was very impressive. We would use them again in the future.

Arrived on time for a first time, immediate cleaning. 3 people to start, 2 more came to expedite the evening job. Ms. Aida was professional and excited to be here. The girls worked diligently with smiles on their faces. A very good experience for our first time using a housecleaning service. The office answered my calls and responded to questions promptly. Given the cost per hour, I was able to calculate and control the cost of my service, but the girls finished in record time, 2 hours. Aida and I were on the same page for cost. Overall, A+ for a quick response, honesty, services and cost. The house looks and smells wonderful! Whew! 10 less things I have to do! Merry Christmas AZ Cleanpros!

The bathroom was not clean on two occasions. The floors were not clean on several occasions. The furniture was moved and not returned to its original position. Today the kitchen sink was not cleaned and a layer of dried cleanser was on one countertop. The outside of the refrigerator was not cleaned. There was never a week that they cleaned well in all areas but I didn't say anything for a while to allow them to get used to the house. It got progressively worse until I finally called the agency and talked about it. The next week the item I complained about was done in a more thorough fashion but other things were notl After having these people clean for approximately 2 1/2 months I saw that any further attempts to guide them to doing good work was going to be useless. They should not ever be recommended by you and I am very surprised to see the grades they have received and question whether your service is properly aware of the lack of quality service provided by this business.

Although we had not yet moved into the house, we were preparing for a move and wanted the house to be clean when we moved in. We had already been using AZ CleanPros at the home we had sold so it made sense to stick with this professional company. The crew arrived on time and there very little direction or guidance was needed as an empty house pretty much is self-explanatory. I stayed out of the way for the next six hours and did a walk-through at the end of the cleaning. The price may seem high but when you consider 4 x 6 man-hours, the fact that the house had been vacant for so many years and was dusty and filthy everywhere, and what it would have taken me to do this on my own, the price was well worth it.5100

They did do a good job but it is more than we have ever paid for anyone. He priced it around $200.00 over the phone. He said $240.00 at max. It ended up being $314.00. He gave us a discount of $35.00 so the final cost was $283.00. We do basic cleaning all the time because we have people to our home for classes. We just wanted a deep cleaning. They did do a deep clean, there were three people so it did take four hours. I expected at the max, $200.00 but not $314.00. They were about 45 minutes late but that didn't bother me.

The cleaning team was super-nice and friendly. Their thoroughness of cleaning pleasantly surprised me. Specifically, we have a wall of framed photos, those were all windexed and our external french-door windows were cleaned too. They were on time and finished in the expected time. Also, they brought all of their own cleaning solutions and devices, that's nice. Their services were true to their rating on Angies List and I would definitely use them again, well worth it!

We were in search of a regular cleaning company, and this visit was for the initial house cleaning. To say that the cleaners were professional, punctual, and polite, would be an understatement. They showed up on time, asked for a description of what we wanted done and far exceeded our expectations - cleaning everything from countertops to floorboards. The house looked like a showroom when I got home from work that evening. We especially appreciated the attention to little things, like cleaning under a couch or furnature, inside the microwave, stovetop, garbage cans etc. The cleaned blinds as well as windows, too. The team leader was especially positive and polite. While this company may not be the cheapest, you definitely get what you pay for. I would recommend them to anyone in need of a one-time cleaning or regular service. Very quality work for my opinion and well worth it.

I obtained Arizona CleanPros information from Angie's List a few months ago. On their first visit they did a deep cleaning. I did not realize just how dirty our house really was until they had finished. It was somewhat embarrassing. Anyway, since that day they have been cleaning our house every two weeks. Each time they are punctual, quick, and very professional. I would highly recommend this company.

The receptionist is very friendly, flexible and personable. They are trustworthy because we don't have to be there when they clean and they honored the Angie's List discount on the second visit.

I received a call that the crew was running late, which was not a big deal. The 2 person crew arrived approximately 80 minutes after the appointment time and stayed for almost 6 hours. At the 4 hour mark a 3rd crew member joined them. The team, led by Aida, did a fantastic job. The cleaned each room thoroughly. My only complaint is that the actual amount was approximately $150 higher than than the estimate. I felt I provided a fairly good overview of the size of the home and services that I was requesting. Also, we spent the preceding week "pre-cleaning" the house, straightening up our personal items, etc., so the crew could quickly and efficiently move from room to room. I am at a loss as to how the quote could have been so far off. I guess when you offer an hourly rate vs a flat rate, there is not a lot of motivation to move quickly. This was a good lesson learned by me. The next time I will use the competitor that offered a guarantee flat rate.

I have a 3,000 square foot house in Fountain Hills. I called AZ Clean Pros the day before and they showed up right on time. Aida and her team did a great job - going above and beyond what I had expected. My house has never been this clean in the 6 months I've been her. They did a great job and I will use them again in the future.

Went great!!! No problems. Would hire them again. Quoted me $130 beforehand and was charged $127.

They did a clean out of a vacant home for me. My biggest issue with them was that the crew that showed up was apparently told by their supervisor that they needed to spend 3 hours there. That is NOT what I requested. I requested specific items be cleaned which would not have taken any crew of three people a total of three hours to complete. The crew finished in approx. two hours and everything was in good shape when they left and the bill seemed reasonable for the time and job completed.

My experience is based on cleaning services provided every two weeks since early April of this year. The team has been punctual (8 am every second Thursday) and finishes the entire house in two hours. By now, the routine has been so well established that after the cleaning crew arrives, I disappear into my office and only come out around 10 am to inspect the home and pay the team. The cost for each visit is $147, a great deal in my opinion for all the work performed. (Note: we have no children or pets to clean up after so that probably factors into the price.) The cleaning crew is professional, focused on work, polite and always perform up to expectation. I am always asked to inspect the rooms before the crew departs and I have always been pleased with the work. In conclusion, my wife and I have been quite happy with this company and team, and we can recommend their services highly.

AZ Clean Pros arrived on time to clean our house for the first time. We were told the charges would be on an hourly basis and depend on the length of time required to clean our home, but were given an estimate of what they thought it would cost. I cannot remember the exact amount of the estimate. They cleaned the house and did a fantastic job, but the price was quite a bit higher then the estimate. My husband contacted the owner regarding the difference between the estimate and actual cost. The owner called his supervisor and she agreed the house was not dirty enough to warrant such a high first time cleaning cost and they reduced the price to the original estimate. We then put an agreement in place to pay a set amount to have AZ Clean Pros clean our house every other week. They have always arrived on time and done a very good job with the cleaning. They even do extras such as cleaning the coffee pot, trash cans, and mop sink in our laundry room. We are very happy with their services and intend to continue using them for our bi-weekly housekeeping needs.

This company was excellent to deal with from start to finish. I couldn't be happier. The initial contact was extremely friendly and the owner is a great person to deal with. Scheduling was easy and he was very clear about what to expect and what the estimated cost would be. He was also clear about what variables might change the cost (i.e. if the house is much dirtier than expected). The cleaning crew arrived right on time (actually a few minutes early) and brought all their stuff in. They have all of their own supplies--including vacuum, mop, etc. The crew leader asked me to walk her through the house, and then they got right to work. I couldn't be happier with the results. When they were done, the crew leader again asked me to walk through the house and check their work. I was stunned at how clean everything was. I kept thinking, "How did they get such-and-such so clean?!" Amazing. I noticed a lot of little touches as well that really make them stand out. For hours after they left, I continued to notice details that added to my happiness with the service. For example, they cleaned our kitchen trash can. They didn't just empty the trash--they actually scrubbed the surfaces of the trash can. I have pretty high standards (I'm used to military-style cleaning inspections) and I think they did an excellent job all-around. Do yourself a favor and hire this company.

The team leader Aida was extremely pleasant and easy to deal with. She arrived and went through the house with me to determine what would be done, then her crew of three other cleaners went to work. They all worked quickly but thoroughly and I was very happy with the result. The house was 3300 sq ft and was generally in good condition, however the previous owner had 4 dogs who had urinated everywhere. I have 2 children under 3 and wanted to make sure the house, especially floors, were thoroughly clean before they came to the house. By the time they were done the whole house looked, and smelled, wonderfully clean. And despite cleaning the oven and using a good amount of cleaning products, the house didn't reak of chemicals the way I expected it might. All workers worked very hard and despite charging by the hour they worked very quickly. They completed a very difficult job in only 3 hours, and did it much better than I possibly could have. I was extermeply satisfied with their service and if I ever need a regular cleaning service I will certainly use this company.

We received a call on the day of arrival to confirm their appointment. One of their previous houses took a bit longer than expected, so we were notified of updated times. Even though they had a long day, they were very diligent in cleaning each room of the house and focusing on the areas I had requested as this is a new home we purchased which was not cleaned/maintained very well prior to our purchase. Three of them were scrubbing all of the grease off of the stove at the end of the shift, and yet they still asked me to inspect to ensure that the cleaning was up to my expectations even thought it was approaching 7pm in the evening. They remade all of the beds, folded klenex and toilet paper in fashions as you would find in a nice resort which I thought was a great unexpected touch to their dedication to quality. It was the first time since we have moved in that I felt that my 2 year old could walk on the floors barefoot as it looked and smelled clean. In fact so clean, I am afraid that my bare feet will dirty it up. :) Thank you for cleaning the house so I can focus on unpacking all of the boxes. The help was greatly appreciated.

I had tried other cleaning services, spending over $150 on all & getting half the service of "Arizona Clean Pros". I was a little let down that our very first appointment, the cleaning crew was over 15-minutes late, but one call to the office had a team at my house within 5-minutes. They were fast, efficient & nearly HALF the cost of any other person I was able to find online (outside AngiesList). I was very satisfied with this company and plan to use them again in the future.

They were on time, quick, and hard working. Aida A. was in charge of the group, and was awesome. She made sure the group was cleaning and doing everything the way I wanted, and she has great customer service skills. The house also looked amazing when they were finished. I was very impressed by this company and their workers.

Fantastic, Alma Maria & Lupita, worked like dynamos! My house has never looked cleaner, the three women never stopped working and they were as nice as could be. I want them back!!

It went very, very well. First, let me say that the bank handling the closing was horrible for 6 weeks they kept saying we'd close next week, then next week, no, next week, tomorrow, no, tomorrow, tomorrow... so when they said we'd close tomorrow - we didn't believe them and I didn't schedule any cleaners, exterminators, etc. Title transfered at 4:30 on friday evening and we were desperate to move. But the house was a mess! There were dead bugs, cruddy toilets, and thick dust on the ceiling fans. :( The next morning I found AZ Clean Pros on Angie's List and called. I fully expected them to laugh at me when I asked if they could come that day but Steve understood and was able to send a team out that afternoon. One thing I really appreciated - they arrived in a company car w/ their own equipment and supplies. Each wore a company shirt with readable name-tags. I liked that. Very professional. They started at one end of the house and worked for 3 solid hours. They cleaned the light fixtures, baseboards, wiped out the cabinets and drawers, wiped down doors...I couldn't believe the change in the house. Floor tiles I thought were old and needing replacement now shine. And it smells great, too. I am so happy I called them. I highly recommend AZ CleanPros.

Crew of three arrived on time and immediately discussed the plan with me. They asked good questions and when they started I was sure they knew what was needed. They moved about quickly and has a system that started from the top and worked down. Floors being last in the cleaning process. Delighted with the work and work ethic of this crew.

It went really well. The 3 ladies that were here worked hard and they did a great job. They did break one of my wall sconces and I am waiting on it to be replaced. The owner said he would replace it but I haven't heard anything from them yet. I will give them a call today since it has been a week now. I will update once I find out. Update: Steve the owner came today and said he wasn't able to find a replacement glass for my sconce so he gave me a check to replace all of them. Definitely a straight-A business and one I will use again!