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JMI Concrete

3.0(
1
)

Concrete Pouring and Repair, Pool Sales Construction and Installation, Decorative Concrete,

... +2 more

About us

Family owned and operated in AZ since 1999. Licensed both residentially and commercially. Bonded and insured.

Business highlights

30 years of trusted experience

Services we offer

All aspects of concrete...Repair, demo, placement and replacement. Remodel, additions. Small and large scale jobs

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Check
MasterCard
Visa

Reviews

3.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Write a review
Showing 1-1 of 1 reviews
Don D.
04/2014
3.0
concrete repair
  + -1 more
The crack was about eight feet in length and two feet in width. Then they did an epoxy coating covering the entire patio. Their cleanup was good. The issue with them was that they took too long to do the job. It was unsatisfactory in my regard. There were delays for them to get to my job. They told me that they had some issues and had to let go some of their crew when I complained. So they couldn’t complete the job on schedule.
Description of Work: JMI Concrete repaired a concrete crack.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
$2,000
Response from JMI Concrete
Since my company is 100% family owned and operated our customers and the satisfaction of our customers is very important to us. I have to admit the delays on this job certainly were not ones that are normal or acceptable and understand his frustration. I will give you the facts of this transaction and let you decide.... The job- 2 large cracks 11' long in a back patio due to poor conditions for water flow in a back yard of a town home. When it rains the water has no place to go due to poor landscape design. The water stays and has made his existing patio crack. I was asked to repair what I could, replace what was needed and apply 280sf of acrylic overlay to the entire patio. My min charge to saw cut, demo, haul off and pour new concrete is $850. In addition to this, I bid him to repair the second crack and apply stamped overlay to the patio. When we did the demo, we found the concrete to be 10" thick. I bid him for 4" thick. We didn't have to demo as much area as I had originally thought, so his demo and replaced concrete was less total square footage. Instead of keeping my min charge, I lowered it $100 and this customer DID NOT see any increase in price for his 10" thick concrete. Great deal for him!!! He also added 30sf of additional overlay ($120) to a walk way that was not in the original bid. When all was said and done his bill was difference of a few dollars. Overlay normally costs between 6-8 per sf. I charged him $4. Another great deal! Between his demo being finished and his overlay being started, he is correct. We had a 2 week delay. At all times I communicated with him letting him know what was going on. I told him the truth. I had fired my main crew of over 7 years due to poor quality work completed on another job (not this one) With this happening, I had to quickly get a second crew started, trained and up to speed of what we expect for quality, cleanliness and timeliness. We had a back log of customers just like him that had delays. Once we got back on schedule his job and all others were completed with utmost quality and cleanliness. I have pictures of his job and it is beautiful!!! He has yet to pay for the job even though our agreement was payment at completion. I took him for his word and completed this job with ZERO down payment. It is sad that he brought this to public forum in an attempt to damage our spotless reputation instead of dealing with me directly or being understanding that sometimes things do happen that we have little control over and must adapt to them. I did the best I could given the situation. I would love for anyone reading this to visit my website... jmiconcrete.com...Take a look at our work ....visit the Registrar of Contractors website...Check my spotless record since 1999. My lic # 148241. Contact me at 602-354-1113 or info@jmiconcrete.com My name is Michelle I am the owner. I have thousands of customers who will tell you what fantastic service and quality we provide. I apologized many times to this customer. To bash us here is just sad...and give us B and C.. is just plain nasty.

    Contact information

    19921 E San Tan Blvd, Queen Creek, AZ 85142

    jmiconcrete.com

    Service hours

    Sunday:
    6:00 AM - 1:00 PM
    Monday:
    6:00 AM - 5:00 PM
    Tuesday:
    6:00 AM - 5:00 PM
    Wednesday:
    6:00 AM - 5:00 PM
    Thursday:
    6:00 AM - 5:00 PM
    Friday:
    6:00 AM - 5:00 PM
    Saturday:
    6:00 AM - 1:00 PM

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Concrete Pouring and Repair,
    Pool Sales Construction and Installation,
    Decorative Concrete,
    Pool and Spa Service,
    Concrete Driveways

    FAQ

    JMI Concrete is currently rated 3 overall out of 5.

    Sunday: 6:00 AM - 1:00 PM

    Monday: 6:00 AM - 5:00 PM

    Tuesday: 6:00 AM - 5:00 PM

    Wednesday: 6:00 AM - 5:00 PM

    Thursday: 6:00 AM - 5:00 PM

    Friday: 6:00 AM - 5:00 PM

    Saturday: 6:00 AM - 1:00 PM

    JMI Concrete accepts the following forms of payment: Check,MasterCard,Visa
    Yes, JMI Concrete offers free project estimates.
    No, JMI Concrete does not offer eco-friendly accreditations.
    No, JMI Concrete does not offer a senior discount.
    No, JMI Concrete does not offer emergency services.
    Yes, JMI Concrete offers warranties.
    JMI Concrete offers the following services: All aspects of concrete...Repair, demo, placement and replacement. Remodel, additions. Small and large scale jobs

    Contact information

    19921 E San Tan Blvd, Queen Creek, AZ 85142

    jmiconcrete.com

    Service hours

    Sunday:
    6:00 AM - 1:00 PM
    Monday:
    6:00 AM - 5:00 PM
    Tuesday:
    6:00 AM - 5:00 PM
    Wednesday:
    6:00 AM - 5:00 PM
    Thursday:
    6:00 AM - 5:00 PM
    Friday:
    6:00 AM - 5:00 PM
    Saturday:
    6:00 AM - 1:00 PM