Blue Fox Garage Doors

Terrible service. A year and I am STILL fighting with the doors as they LEAK and are NOT ALIGNED. They jackhammer on the way down because the tracks are not straight. (8 days ago I tried to reach out to them for warranty work - crickets). RUDE!! I cannot believe that they are recommended by Angi. Blue Fox was supposed to be a 3 day install. Took 3 weeks. They were unable to figure out how to make it go up correctly. They had to hire a competitor company to come figure out how to fix their mistakes, get the proper type of lubrication, install the correct size springs, and add bracing that Blue was clueless should have been there. The A1 tech was able to understand the reasons for it not working just by looking at it, when the Blue techs were still scratching their heads clueless. 3 novice installers. They used my tools and supplies (ladders, saw horses, etc.) without even bothering to ask. I would have said yes, if they had been polite, but to use a homeowners supplies "at will" is just rude. They lied and tried to convince me to get a center track and told me that a side mount would not hold the weight of the door. Craftsman disagreed. Turns out - Blue confessed they said it simply because they are not that familiar with side mounts, so it scared them. Door would not go down on its own- I was the one that looked at the rails from the side and noticed that they were bowed and needed support to keep them from sagging and the door would then start down on its own weight. Was told that the ceiling lights would need to be moved as they were obstructing the supports. I paid a contractor to move the lights and then Blue decided they did not want to make new supports, (I guess because they spent more time than they expected on this job and were loosing money), and fed me a line that it was fine. After the doors were installed - the doors all of a sudden got stuck in the open position. It was a Saturday night and they do not answer their phones on the weekend. My antique car collection had to be moved to a neighbors garage to keep them from being exposed. On Monday when I finally got a hold of them - they wanted to make an appointment to close the door on Thursday. They corrected one problem by installing a center track without my approval, and when they were asked by my roommate if I approved it - he looked stunned (he new he was caught) and hesitantly replied YES, which was a lie. I was completely blind sided by his "resolution". They then charged my credit card for the balance even tho I did not authorize it, in addition to the contract stating that the balance was due "upon completion" which it still was not.

Good communication, honest and quick. Will definitely use again!

Excellent experience. Arranged an appointment for today after a 22 year old spring broke, rendering the door immovable. Another tech became available, called and arrived less than an hour later. The springs were replaced in short order and the motor's chain tension was adjusted. The price was adjusted per the Angi member coupon, and was well below quotes from other highly rated companies which I had also called. BTW, do that attempt this as a DIY job. The spring tension is very dangerous.

From the beginning the folks at Blue Fox were great to work with. They showed up for appointments on time, they did what they said and when there was a delay due to the mfg. of the garage doors, they called us as soon as they got the news and kept us updated until the doors were installed. The value was excellent.

The team at Blue Fox did a fantastic job from the estimate, to the ordering and installation. Great communication the whole time. They get my highest recommendations!

They did an AMAZING job.. I highly recommended… 👍🏼

Great. Professional. Very detailed explanation of work needed won the job over two other vendors. The fix was completed 2 days later and for less than the quote. I appreciate that transferable warranty

They were awesome. Brad helps me troubleshoot my problem with the garage door and I was amazed that he didn't charge me with anything. They did an awesome job. I would hire them if needed.

Our Blue Fox Garage Door experience was excellent from start (estimate day) to finish (clean install and timely follow up). The guys were knowledgeable, friendly, on time and our doors look fantastic and function beautifully.

Called and received same day service. I received a call from Brad letting me know he was running ahead and offered to come early. Brad was very professionally, within 5 mins I had a couple options to fix my issues. From my previous experiences with the garage doors their prices are pretty low! Would highly recommend if you have any garage needs or wants they do it all!!!!!

The technician that arrived was able to quickly identify the issue with my garage door but was also very thorough in checking any other possibilities. I appreciated the technician explaining to me what needed to be fixed and their recommendation on possibly replacing the door in the future. I will definitely be calling Blue Fox again for future garage door needs and when I decide to upgrade.

Quick, accurate service. My options were clearly explained. No pressure to buy any option. No surprise fees or charges. If Brad wasn't already married I would try to set him up with my sister.