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5 Star Window Care

Window Cleaning, Pressure Washing, Glass and Mirrors,

About us

5 Star Window Care is a family owned & operated company that is absolutely obsessed with customer service. For more information visit www.5starwindowcare.com

Business highlights

20 years of trusted experience

Services we offer

Window cleaning, window washing, glass restoration, power washing, & window tinting.

Services we don't offer

Auto Tinting.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.876 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
4%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 76 reviews

Nancy H.
04/2015
5.0
window cleaning
  + -1 more
The Big Deal service went fine. I have used them a couple of times since then. I spent a little bit more than the $90 Big Deal because I had more windows done. Everything went very well. They usually bring out one or two persons. My interactions with them have been very good. They are very polite and courteous.
Description of Work: I purchased a Big Deal for 5 Star Window Care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

dennis W.
01/2015
5.0
window cleaning
  + -1 more
Swapped out all of the windows with energy efficient windows. Work good
Description of Work: changed out windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from 5 Star Window Care
Hi [member name removed], While I do appreciate the review you left, I believe you may have posted this to the wrong company as we don't replace windows. Thanks again, 5 Star Window Care

john B.
08/2014
5.0
glass repair, window cleaning
  + 0 more
The glass doors, tracks and windows has not been cleaned in years. He stuck to the job until he got them sparkling clean. Very pleasant and accommodating fellow. We would gladly hire him again!
Description of Work: Cleaned 5 sliding glass doors + cleaned tracks, two sliding windows, two window screens, bathroom mirrors, + glass-top table in the backyard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Stuart B.
06/2014
5.0
window cleaning
  + -1 more
The office and technicians were responsive and professional. Showed up on time mad worked diligently until the job was complete. The crew always wore foot covers inside the house to avoid staining carpet. Very professional job I would definitely use them again!!!
Description of Work: Cleaned windows inside and out, cleaned and conditioned sun screens and soft washed house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Donald M.
05/2014
5.0
pressure washing
  + -1 more
All promised
Description of Work: I ca

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$450

Donna M.
04/2014
5.0
window cleaning
  + -1 more
They were very good. They did a professional job. They were in and out. They left things neat and clean and the windows were clean.
Description of Work: I used the "Big Deal" that I purchased for the services of 5 Star Window Care. They washed the windows. I think it was just the outside of the whole house. I think we went above the price of the "Big Deal".

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan G.
04/2014
5.0
window cleaning
  + -1 more
Their 1st rate professionalism and thoroughness are admirable. Quality workmanship with these people and their company! My windows and screens look awesome! Thank you Angie and Curt Kempton and company!
Description of Work: all windows and screens in a 2700 sq ft home plus a security screen door, French door with retractable screening, and outdoor lanterns

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$322

Doug T.
04/2014
5.0
window cleaning
  + -1 more
A company with integrity and professionalism from owners to associates. Windows are CLEAN too...like new glass clean. I will use again and recommend.
Description of Work: Clean all windows and screens

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

John M.
03/2014
5.0
window cleaning
  + -1 more
It went extremely well. I highly recommend 5 star.
Description of Work: Cleaned all windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

William O.
03/2014
5.0
window cleaning
  + -1 more
The provider cleaned all outside windows, inside and outside. We had on window where the inside window tinting had to be scraped and removed. The provider did an excellent job in removing the tinting and getting the window clean again without any scratch marks.
Description of Work: Cleaned all our windows on the inside and outside.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Brenda S.
11/2013
5.0
window cleaning
  + -1 more
Cleaned all Windows and screens did an awesome job
Description of Work: Cleaned all Windows and screens did an awesome job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael L.
08/2013
5.0
window cleaning
  + -1 more
Went well. He even broke a roof tile and told me so. They called a roofing company to come out and replace it and told care of the bill. This company has integrity. Thanks guy. Would call them again.
Description of Work: Solar panel cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lucretia D.
07/2013
5.0
window cleaning
  + -1 more
Devon and Jeff came out the day it was schedule and were on time. Two very nice guys and they seemed to work well together. I asked if they can do 2 other windows and screen and they were very happy to do so. I was very excited to get these windows and screens done. I was happy with the price also. After they left I checked on the 2 other windows and I notice that the screens were not in place properly. I was mad at myself for not looking at them before they left but I called 5 Stars and they had the guys come out the next day and fix them. They did the job and I'm very happy with this company. I would recommend this company to anyone.
Description of Work: They came out to do my 2 very large windows and 2 small window that are very very high. They came out with the proper ladders to do them. They had to do the windows in and out and the screens. I had concerns about the screens coming out because if they weren't place back properly then they may come off during a wind storm and then what would I do. I had other concerns but they were very good about it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Jo Ann C.
07/2013
3.0
window cleaning
  + -1 more
I hired this company one time and the services were great, when I purchased the big deal however, the services were not satisfactory. The man that came out did not do a good job, the windows were very smudged and when the sun showed through them, you could tell that they were not clean.
Description of Work: I purchased a big deal for this company to come to my home and clean the inside and outside of my windows for $99. They charged me a service fee for their gas.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

Response from 5 Star Window Care
This is really troubling to hear, especially so long after the service date. One of the unique things about our company is that our employee are paid based on customer satisfaction which is why we send the survey right after the job. Since there was no response, we assumed you were busy and couldn't fill it out, but that everything was satisfactory. Had we known you felt this way we would have happily come back to make any adjustments you needed. Our reputation is the most important asset our company has and so we are fiercely committed to the balance between great customer service and good communication. We are cautious to not overwhelm our customers with too much communication, but always ask for this feedback to avoid these situations. I realize a lot of time has passed since this job, but we are more than happy to do what is necessary to make this right.

Diane M.
07/2013
3.0
window cleaning
  + -1 more
It was an Angie's List Big Deal that I purchased. I used them a couple of times. It was fine but they charged me for traveling for a trip service fee. I found somebody that would do it for $75 and they did a better job. The new company was a lot less. They were okay but they didn't do as good of a job as the person who charged me less. They didn't take off the sliding glass doors and clean between them like the other company did.
Description of Work: I used 5 Star Window Care for window cleaning.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Response from 5 Star Window Care
This is quite troubling to hear about this a year and a half after the fact. We are more committed to customer satisfaction that any other window cleaning company and even though we do have to charge reasonable rates for us to stay in business and pay our workers a livable wage, we are also committed making sure we are competitive with our fully legal and compliant competitors. If there is ever anything we can do to satisfy our customers, we go to great lengths to accommodate. The only time we do not remove screen doors to clean them is when removal of them goes against the manufacturer's suggestion or if removing it would put the future functionality of the door in jeopardy. We would be delighted to do whatever is necessary to find the right balance with each customer and we are always happy to discuss it before having such an unfortunate review.

John P.
07/2013
5.0
window cleaning
  + -1 more
I purchased the big deal coupon for this service. The service worked out fine and they are a great company to work with. They did a great job. The big deal price covered all the windows that were cleaned. The people that actually came to the house were great. They took pride in what they were doing. My wife said that they were very meticulous about keeping things clean when they were working. They did a great job on the windows. I would definitely consider using them again in the future.
Description of Work: I used 5 Star Window Care for window cleaning. They cleaned the inside and outside of my windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Rodney R.
06/2013
5.0
window cleaning
  + -1 more
They came out on the week after I purchased the “Big Deal”. This is the first time I used them and provided me a good service. Everything was terrific with them. They were one time very professional and they dressed well. They did a relatively fast and great job. They were probably as good as anyone I've ever dealt with.
Description of Work: I purchased a "Big Deal" from 5 Star Window Care and they cleaned all of my outside windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Leoria C.
06/2013
5.0
window cleaning
  + -1 more
5 Star was very excellent with the service they provided. The staff was professional and friendly. They were punctual and came to the home as scheduled. The pricing is reasonable compared to others. I would recommend 5 Star to others.
Description of Work: 5 Star came to my home to clean the windows, screens and did a treatment on the screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

susan M.
06/2013
5.0
window cleaning
  + -1 more
Very nice company. Will use them again. Did a good job and they follow up.
Description of Work: Wash windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Lakshmi P.
04/2013
5.0
window cleaning
  + -1 more
They’re really good. I actually use them again. They’re easy to schedule. They are professional. The price that they quoted me is the final price that I had to pay. I definitely recommend using them. They have good communication and professional.
Description of Work: I used 5 Star Window Care for window cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

TALISA L.
04/2013
5.0
pressure washing, window cleaning
  + 0 more
top notch customer service oozes from this company. yes, really. from the initial appointment set-up to the final work. it was evident that J&D enjoy what they do. they did a great job. looking forward to having them back again. so far, this is in my top 2 of money well spent on my home. no need to check anywhere else.
Description of Work: cleaned windows (interior & exterior), cleaned outdoor entry light, soft washed exterior & garage area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

j S.
04/2013
5.0
pressure washing, window cleaning
  + 0 more
They did a great job. Prompt, courteous. Had a coupon and recommendation from Angie's list Not sure how much it cost its been going on two years.
Description of Work: Pressure washing house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jeffrey M.
03/2013
5.0
window cleaning
  + -1 more
They were very good. We had a couple spots we asked them to come back for. We were real happy with them and we are having them back.
Description of Work: They came for window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

j S.
03/2013
5.0
pressure washing
  + -1 more
They came out on short notice which I appreciated. They were prompt, pleasant and efficient. I would definitely use them again. The house looked good for our anniversary and family gathering. I had a coupon and it was a very good deal for the price
Description of Work: They power washed the house and some of the windows as a bonus. I had a coupon and it was a very good deal for the price but I don't remember how much it was

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie J.
02/2013
4.0
window cleaning
  + -1 more
careful inside house. Work fast and efficient. Could not see any difference in their work than my usual crew.
Description of Work: Fine
Rating CategoryRating out of 5
$89

Response from 5 Star Window Care
That's a shame that you didn't have the same experience that most of our customers report! I suppose the fact that we were there in December 2011 would make it harder to remember, but we strive to create memorable positive experiences for all of our customers :)

Contact information

951 W Fruit Tree Ln., Queen Creek, AZ 85143

www.5starwindowcare.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Pressure Washing,
Glass and Mirrors,
Window Tinting

FAQ

5 Star Window Care is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 4:00 PM

Tuesday: 8:30 AM - 4:00 PM

Wednesday: 8:30 AM - 4:00 PM

Thursday: 8:30 AM - 4:00 PM

Friday: 8:30 AM - 4:00 PM

Saturday: Closed

5 Star Window Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, 5 Star Window Care offers free project estimates.
Yes, 5 Star Window Care offers eco-friendly accreditations.
No, 5 Star Window Care does not offer a senior discount.
No, 5 Star Window Care does not offer emergency services.
Yes, 5 Star Window Care offers warranties.
5 Star Window Care offers the following services: Window cleaning, window washing, glass restoration, power washing, & window tinting.
Auto Tinting.

Contact information

951 W Fruit Tree Ln., Queen Creek, AZ 85143

www.5starwindowcare.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM
Saturday:
Closed