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Sears - Gateway Mall

Appliance Repair, Appliance Sales and Installation, Appliance Repair - Small

About us

Store number - #0002218.

Services we offer

Appliance repair large & small.

Reviews

3.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
67%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
2.7
professionalism
4.0
responsiveness
3.3
punctuality
4.7
Showing 1-3 of 3 reviews

Darlene P.
01/2015
2.0
appliance repair
  + -1 more
Did not have the part needed to repair my year and a half old refrigerator. I bought all my appliances from Sears in 2013 and guess what, the warranties were expired. He told me what the part was so I ordered it on line. The gentleman who installed it said it was not the part I was told to get but something else. Great! Now I'm stuck with a new mother board and my beautiful stainless steel french door refrigerator is still not working! I will never buy another item from Sears.
Description of Work: Showed up on time and very nice, polite and friendly. He diagnosed what was wrong.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

$550

Norman Q.
04/2013
5.0
appliance sales
  + -1 more
They provide good and reliable service. They are fast. They are excellent. It was good price, good product and good service.
Description of Work: I bought a washer and dryer from Sears in Gateway Mall. They also did the installation too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Macrena S.
07/2012
2.0
appliance repair, small appliance repair
  + 0 more
We bought all the appliances from them and we had their respective warranties. The warranties were quite expensive. They fixed the refrigerator but did not do the dishwasher because I had dropped the warranty. They were punctual but I was not entirely satisfied with their service.
Description of Work: I used Sears at the Gateway Mall for repairing our dishwasher, microwave and refrigerator.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$17,000

    Contact information


    Service hours

    Sunday:
    11:00 AM - 9:00 PM
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation,
    Appliance Repair - Small

    FAQ

    Sears - Gateway Mall is currently rated 3 overall out of 5.

    Sunday: 11:00 AM - 9:00 PM

    Monday: 10:00 AM - 7:00 PM

    Tuesday: 10:00 AM - 7:00 PM

    Wednesday: 10:00 AM - 7:00 PM

    Thursday: 10:00 AM - 7:00 PM

    Friday: 10:00 AM - 8:00 PM

    Saturday: 10:00 AM - 9:00 PM

    No, Sears - Gateway Mall does not offer free project estimates.
    No, Sears - Gateway Mall does not offer eco-friendly accreditations.
    No, Sears - Gateway Mall does not offer a senior discount.
    No, Sears - Gateway Mall does not offer emergency services.
    No, Sears - Gateway Mall does not offer warranties.
    Sears - Gateway Mall offers the following services: Appliance repair large & small.

    Contact information


    Service hours

    Sunday:
    11:00 AM - 9:00 PM
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 9:00 PM