Kevin Lollar Electric LLC

Called Lollar Electric late Monday afternoon and spoke with Larry who quickly identified our electrical problem on the phone and came up with a permanent solution and provided a reasonable quote for their service. David from Lollar Electric came out first thing in the morning and came prepared to rewire our garage outlet system and get our refrigerator running without tripping the reset on the GFI outlet. Very punctual, professional and capable and very pleasant to work with. Would highly recommend Lollar Electric and will definitely use them again.

1) In late-December 2015, I met with Lollar Electric at my property in Prescott. I requested a cost estimate for replacing numerous electric outlets and other electrical wiring. 2) On January 12, 2016, I received an email with their proposal. 3) On January 13, 2016, I confirmed receipt of Lollar's proposal. I advised them that I would get back to finalize timing after completion of other remodeling projects that were in the process of starting. 4) On April 19, 2016, I sent Lollar an email to confirm a meeting at my home to finalize their proposal re setting the date for this work to be done. My email requested a meeting at my Prescott home on Friday, April 22, after 3 pm. 5) Tim from Lollar called me back a few days later to confirm the meeting. 6) On Friday, I arrived at my Prescott home at 2:30 pm. 7) After my wife and I waited 2 hours I called Lollar's office number on their proposal and no one answered. I left a vm. 8) After waiting additional time, at 5:25 pm I sent them a text message: "are you coming to my home?" 9) After 6 pm, with no response, my wife and I returned to Scottsdale, a 1 1/2 hour return drive. 10) On Saturday, April 23, I sent an email from my residence in Scottsdale to advise Kevin of their "no show" and to call me 11) One hour later I received an email from Kevin that he was out of town and asked me to call their office, which I had previously done. 12) On Sunday, April 24, I sent a reply to Kevin "out of town" email and advised him of my frustration and inconvenience that their "no show" created for my wife and me. 13) On Sunday evening, I received a early-evening call from Tim. He was responding to my complaint email to Kevin Lollar. Tim claimed that I misunderstood his conversation when he called to confirm our meeting earlier in the week. He said that he did not confirm the April 22 meeting. 14) I disagreed with Tim and reminded him of my email that confirmed Friday, April 22, after 3 pm at my Prescott home. 15) Tim continued to disagree and repeated his assertion that I misunderstood and said that he no longer would discuss that issue. 16) With no apology, I continued to express my dissatisfaction, as I did not want to repeat this "no show" again. Tim indicated that he was no longer interested in doing the proposed work and hung up. 17) I have been a member of Angie's List for quite some time I have used many contractors on their "A", which Lollar Electric shows as their rating. Up to now, I have never complaint a complaint. My prior 2 reviews where "A" rating with others. 19) Given the aforementioned circumstances and the lack of professionalism, I feel that I have no other choice but to alert other Angie's List subscribers.

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They were thorough and efficient. I would use them again in the future if needed.

They are good. They always come out right away, so I don't have to worry about that. They are really good people.