Desert Hardwood Flooring

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Finished Carpentry and Woodworking,

About us

Desert Hardwood Flooring is dedicated to craftsmanship, quality, and reliability offering sales and installation of hardwood and laminate flooring. Owned and operated by Sylvan Incao, a local resident since 1994 who is passionate about bringing enduring beauty and elegance into your home.

Business highlights

24 years of trusted experience

Services we offer

Desert Hardwood Flooring installs all types of pre-finished hardwoods, solid & engineered, wood-laminate plank & tile, and luxury vinyl planks (also called waterproof flooring). Installations can be over wood subfloors or glued down to concrete. We do not do site-finishing of wood flooring, but we do repair existing wood flooring. We also bring wood flooring samples to the customer's home if desired.

Services we don't offer

carpet installation, sheet vinyl installation

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

5.019 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-19 of 19 reviews

Mary Lou C.
10/2023
5.0
hardwood floor
  + -1 more
Sylvan and his crew did an outstanding job tearing out 1800sf of old flooring, installing new floors, and new baseboard in our home! Everything they touched was done with precision and care. Sylvan worked with our schedule to see that all was complete before our furniture was moved in. The crew was a delight to have in our home...it is clear they truly like their work and they aimed to please. I would give them 10 stars if I could!
Description of Work: Installed new flooring

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ritchie G.
04/2023
5.0
hardwood floor
  + -1 more
We just replaced almost an entire household of dated carpeting with luxury vinyl and were blessed to have Desert Hardwood Flooring do the job. After 8 days, Chris and Nic felt like family--they not only did a great job but added a number of finishing touches that made the house sparkle, and they couldn't have been nicer or more patient with us being in the middle of things. The price was also more than reasonable and the project was completed on time. Thank you, Sylvan and your team!
Description of Work: Replaced more than 1,400 square feet of old carpet with luxury vinyl, including two bathrooms, and several closets. Finishing touches included three quarter molding and replacing baseboards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,466

Chris O.
06/2022
5.0
hardwood floor
  + -1 more
These guys did a great job. Sylvan was awesome - we already had hardwood floors but wanted the carpets replaced in 3 rooms. Our flooring was no longer available and Sylvan gave us ideas on what would work. The team of guys - Nick, Chris and Hunter did an absolutely amazing job of installing and meeting our requirements so that we were not inconvenienced in any way. Job was done quickly and perfectly. I cannot recommend them highly enough. The new floors look wonderful against the existing floors. They exceeded my expectations.
Description of Work: 3 Rooms with Carpet needed to have hardwood floor installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Jill M.
03/2022
5.0
flooring contractor
  + -1 more
Wonderful company to work with. Great pricing. Excellent installation. I highly recommend Desert Hardwood Flooring. They replaced our carpet with Luxury Vinyl Planks. Could not be happier with the work they did.
Description of Work: Replace carpet with LVP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne G.
05/2021
5.0
hardwood floor, woodworking
  + 0 more
It went great. Sylvan and his guys removed the travertine in our kitchen, living room and hallways plus carpet in two guest bedrooms. They put plastic over all the walls which actually stayed up during the entire demo. We have been thru this before and let me tell you, it is usually a mess but not this time. Sylvan had vacuums attached to the grinders and chippers and they did an amazing job containing all the dust. They cleaned up every night. They were also on time each day and let us know their schedule. Honestly, it could not have gone better. They are here again, finishing two large rooms with the same wood. It is so beautiful. We have had someone come to look at the floors and she has decided to put them in her new build also. Let me tell you, you will not be disappointed with Sylvan and his guys.
Description of Work: Replaced travertine floors with wood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

darlene F.
04/2021
5.0
ceramic tile, hardwood floor, woodworking
  + 1 more
I can NOT say ENOUGH about Sylvan and Desert Hardwood Flooring! He was AMAZING!!! I have a "round" house- and love wood- and didnt think I would be able to have it due to the curving walls and windows. Sylvan came up with a design that looks so gorgeous and we love our wood floors. He was timely, extremely helpful, top notch customer service, and we had multiple trades happening at once. Sylvan took time to cover the entire floor with protective paper so it would not get scratched by the other trades. He has bent over backwards to ensure we are happy- and even come back 2ce to finish up areas that he couldn't due until other trades were completed. I would HIGHLY HIGHLY recommend Desert Hardwood Flooring! It was a very challenging job- and he NAILED it!
Description of Work: wood floor install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

D. F.
09/2020
5.0
hardwood floor
  + -1 more
I would recommend Desert Hardwood Flooring very highly. We had the whole house done with the exception of the bathrooms. Owner Sylvan Incao is not just a flooring installer, he's an artist. He goes over each piece of wood he installs meticulously and chooses the exact board that is best for the particular area he's working on. Our house wasn't an easy house to do because of the many angles, but Sylvan and his crew figured everything out and it came out absolutely beautiful. They were all polite, respectful of your belongings, timely, professional and honest. You'll never find anyone else in Prescott that can do the superb high quality work that Desert Hardwood Floors does. Don't go anywhere else.
Description of Work: hardwood flooring installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jenet L.
12/2019
5.0
flooring contractor
  + -1 more
Sylvan and his crew at Desert Hardwood Flooring, as well as Ricky who he brought in for the tile work, were fabulous. Attention to detail is extraordinary. The quality of the workmanship is unparalleled. I am a bit of a perfectionist, but there is not a single aspect that was not already perfect in the quality of the work, from initial planning to final execution. Sylvan is very easy to deal with and and tackled a big job with ease producing a result beyond expectations.
Description of Work: Sylvan and his crew removed carpeting from my home and installed laminate flooring and tile in one bathroon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanie J.
05/2019
5.0
flooring contractor
  + -1 more
The hardest part of writing this review is where to start…..My husband and I moved to Prescott a little over a year ago, bought a twenty year old 4400 square foot house that needed lots of love, and completely gutted it. We decided to do 4000 square feet in hardwood and found a beautiful European Oak, eight inch plank in cream, grays and muted blue, and it’s fabulous. The main reason it’s incredibly beautiful is because of Sylvan Incao, owner of Desert Hardwood Flooring. Sylvan is truly an artist with an eye for color and detail. Being a designer myself, I was blown away by how he placed each piece in such a way, alternating the character to accent each plank, that it resembles an elegant canvas of color and texture. Every day I walk around this home and marvel at his expertise and talent. It’s stunning. Then there are the stairs. We have Oriental carpets and planned to put a runner down to the lower level with carpet rods. When I saw the stairs and the pieces Sylvan had chosen for the bull nose, treads and risers, I knew the Oriental runner wasn’t going to happen. They’re just too pretty to cover up. When you walk up or down the stairs, your eyes are drawn to swirls and color and texture and design that very few people appreciate or are capable of designing, but that’s just Sylvan. Professionally, Sylvan and his crew, Jessie and Ricky, are beyond reproach. They arrive on time, totally clean everything up before they leave daily and their work ethic is amazing. Plus they play great music! All in all, Sylvan is the ticket. Do yourself a favor. If you’re in the market for hardwood and want the best, call Sylvan.
Description of Work: Hardwood floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

joan D.
08/2018
5.0
flooring contractor, hardwood floor
  + 0 more
100% satisfied
Description of Work: Master bedrroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arna P.
06/2018
5.0
flooring contractor
  + -1 more
Work was performed as per proposal. A high level of craftsmanship is evident throughout the job. An excellent man to do business with. I heartily recommend Sylvan to anyone contemplating the installation of laminate flooring.
Description of Work: Remove existing carpeting and linoleum and replace with laminate flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Yasmin W.
05/2018
5.0
flooring contractor, hardwood floor
  + 0 more
Great experience! We had close to 850 sq. ft. of hardwood flooring installed. The job also required quite a bit of ceramic floor tiling to be removed first. Sylvan walked me through what to expect during the process (so much dust!) and how long it would take. He has a wonderful selection of hardwoods. The work was on schedule and the end result is amazing! I can tell they take pride in their work.
Description of Work: Hardwood flooring install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,800

Susan C.
08/2017
5.0
flooring contractor, hardwood floor
  + 0 more
Sylvan was great, knowledgeable, professional and great to work with. Our floors are beautiful!
Description of Work: Hardwood floors installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

rich T.
08/2017
5.0
flooring contractor, hardwood floor
  + 0 more
We recently replaced the carpeting in our house and moved to Wood Flooring. The final product turned out fantastic. The product we selected fit our house beautifully , complementing the furniture and other wood in the house. Could not be happier. What we thought was important about our decision to go with Desert Hardwood Flooring - owner Sylvan Incao: They were there when they said they would be. They were professional in doing their job and demonstrated great skills in installing and solving installation barriers. The second person on the job was also a skilled craftsman – So you do not get one person and an unskilled helper – always looking over their shoulder. Two professionals made the job go quicker. Most important - I had tried to work with a few of the Carpet / Wood companies in Prescot Valley. You just could not get them to come out and give ideas on what to use and how proceed forward. How to deal with different types of wood and colors. IN the end after a couple meetings at the house we chose a fantastic flooring that really compliments the house. That is what we were looking for. Would definitely recommend to other people looking to put down wood flooring
Description of Work: We needed hardwood flooring installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Ken C.
01/2017
5.0
flooring contractor
  + -1 more
Great. I had called several flooring companies to get estimates for hardwood floors and found the cost to be over our budget. Sylvan was the only one who seemed interested in getting us what we needed and eventually we went with him for laminate flooring, which seemed to work better from a cost perspective. He showed us the InHaus brand of laminate flooring and it looks fantastic. We are satisfied and would use him again if the opportunity arises.
Description of Work: Install laminate flooring on a remodel job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathy F.
08/2016
5.0
flooring contractor, hardwood floor
  + 0 more
We were in need of replacing carpet and wanted wood/laminate flooring. Found Sylvan's ad in the "Prescott Courier". We must say he is so nice, calm, friendly and professional. His attention to detail is excellent! He gives you the time needed to make a decision and answered many questions over and over again...with patience and understanding. He did a stellar job!! As the say "bang for the buck" ... he delivered. We highly recommend giving Sylvan Incao.
Description of Work: Provided and installed laminate flooring ... made in Germany. Beautiful product!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Patricia P.
05/2016
5.0
woodworking, ceramic tile, flooring contractor, hardwood floor
  + 2 more
The installation went exactly as proposed and was completed on time. The workmanship was far beyond our expectations. We love our floors. Everyone who comes to our house loves our floors. Desert Hardwood Flooring was professional and their work was exactly what we wanted done. I would highly recommend them for your flooring needs. We are looking forward to working with them again to do tiling in our laundry room.
Description of Work: Installed hickory hardwood flooring in all rooms of our house approximately 2300 sf. Had to remove tile, old laminate flooring and carpeting. Also installed new baseboard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

pat B.
05/2016
5.0
flooring contractor, hardwood floor
  + 0 more
Came out to look over job and bid, got back to me in 2 days with price, took deposit, delivered the materials and began job a week later. Did the work in 3 days and was on time, polite and cleanup or job after work was excellent.
Description of Work: Installed new pre finished somerset 3/4 inch oak hardwood flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Michael H.
04/2016
5.0
flooring contractor, hardwood floor
  + 0 more
Sylvan, we can't thank you enough for the wonderful laminate flooring you installed in our home. We absolutely love it and would recommend you to our family and friends. Thank you for the professional service you provided. Please feel free to use us as a reference and we would love to tell your future clients they can be totally confident when using Desert Hardwood Flooring. Thanks again Mike and Sylvia Hedtke.
Description of Work: Install Laminate Flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

    Contact information

    947 FAIR ST, Prescott, AZ 86305

    http://www.deserthardwoodflooring.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 4:00 PM
    Tuesday:
    10:00 AM - 4:00 PM
    Wednesday:
    10:00 AM - 4:00 PM
    Thursday:
    10:00 AM - 4:00 PM
    Friday:
    10:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    295901
    Trade License Locale
    AZ
    Trade License Authority
    Arizona Registrar of Contractors
    Trade License Expiration
    02/28/2025

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation,
    Finished Carpentry and Woodworking,
    Ceramic Tile

    FAQ

    Desert Hardwood Flooring is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 4:00 PM

    Tuesday: 10:00 AM - 4:00 PM

    Wednesday: 10:00 AM - 4:00 PM

    Thursday: 10:00 AM - 4:00 PM

    Friday: 10:00 AM - 4:00 PM

    Saturday: Closed

    Desert Hardwood Flooring accepts the following forms of payment: Check
    Yes, Desert Hardwood Flooring offers free project estimates.
    Yes, Desert Hardwood Flooring offers eco-friendly accreditations.
    No, Desert Hardwood Flooring does not offer a senior discount.
    No, Desert Hardwood Flooring does not offer emergency services.
    Yes, Desert Hardwood Flooring offers warranties.
    Desert Hardwood Flooring offers the following services: Desert Hardwood Flooring installs all types of pre-finished hardwoods, solid & engineered, wood-laminate plank & tile, and luxury vinyl planks (also called waterproof flooring). Installations can be over wood subfloors or glued down to concrete. We do not do site-finishing of wood flooring, but we do repair existing wood flooring. We also bring wood flooring samples to the customer's home if desired.
    carpet installation, sheet vinyl installation

    Contact information

    947 FAIR ST, Prescott, AZ 86305

    http://www.deserthardwoodflooring.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 4:00 PM
    Tuesday:
    10:00 AM - 4:00 PM
    Wednesday:
    10:00 AM - 4:00 PM
    Thursday:
    10:00 AM - 4:00 PM
    Friday:
    10:00 AM - 4:00 PM
    Saturday:
    Closed