Reviews
2.94 Reviews
Showing 1-4 of 4 reviews
Elaine L.
04/2013
home builders
+ -1 moreN/A
Description of Work: We would definitely NOT recommend this contractor. They did not follow through when asked to do the work they quoted. This contractor was asked to quote restoration of wallboard, carpet, and shelving following mold remediation. They provided a very detailed quotation. Following the mold removal and retesting we asked them to perform the work they quoted. We called them multiple times and the person in the office said they would call us back to schedule the work. They never called back. After waiting two weeks we had to find a different contractor to do the work. All around a very bad experience.
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Holly D.
09/2012
drywall, home builders
+ 0 moreHorrible experience from the start. They lied to us and the insurance company. They actually told us that the could not paint our walls blue (they were green). It would take more than one coat of paint. Please know this job was almost a complete repair with floors/walls/ceilings and 6 or 7 rooms in total. The company hired a contractor which they fired because they wouldn't pay him what he was worth, then didn't tell us and started with their other contractors. They lied to insurance telling them that they could not access the house, when in fact they had a lock box on the door week prior. They didn't want the job, only the insurance money, they were up front easy to work with, but really turned out to take way to much time and didn't even cover the washer and dry once they did start MUDDING THE CEILING. I can't say why my washer went on the fritz after the job done (in November), but I have my thoughts about it. I don't ever want to hear from them again. Their bid was so bad even the second adjuster had issues with it.
Description of Work: First let me explain why they get an F in each category: The price was through insurance and they made a deal with the floor guy that would have bumped the price of the over 15000. The quality: we fired them after after they hired and fired side contractor and the job they started was to remove a floor. They used roofers to remove the floor, which they paid under 1/3 of the contracted agreement with the insurance provider (they have a right to do this, but it was wrong morally). The responsiveness: they service the entire N AZ... when I called usually they were in unresponsive areas or they didn't call back or answer the phone often. They also did not start our job till past April and the damage occurred in February. We had to pay for a place to live for an extra 3 months because they did not want to pay anything for "like" quality. Punctuality: again they didn't start a job for over 3 months, then we had to fire them because they lied. Professionalism: up front to your face they seem ok, but the lies that follow are not worth anyones time.
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$4,000
VICKI B.
07/2012
drywall, home builders
+ 0 moreExtensive water damage to daylight basement area due to a water pipe break. Insurance gave us the choice of selecting all of the individual contractors we would need or using a single company to coordinate all of the repairs. We chose Concept Builders to handle everything. It was a mess! (The basement.) Concept Builders controlled every part of the work from scheduling contractors to diligent quality control. Everyone showed up in the right order for getting the tasks completed. We were contacted regularly by someone from Concept Builders, checking to make sure contractors showed up when they were supposed to and that they did good work. I was encouraged to call Concept Builders at any time including nights and weekends if needed. I called a few times with questions and, when I had to leave messages or ask for a return call from a specific person, I was called back promptly. I could not be more pleased with Concept Builders and recommend them without reservation. I can't comment on price because all we paid was our insurance deductible.
Description of Work: Extensive water damage to daylight basement area due to a water pipe break. Services and repairs: water evacuation and drying, removing, replacing, and finishing sheetrock, matching paint and painting damaged areas, removing and replacing flooring, moldings, and bathroom cabinet with new products, removing and putting back in place doors including sliding glass closet doors and the frame.
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Yes, I recommend this pro
$1,000
William C.
08/2010
drywall
+ -1 moreRod assesed the roof conmmeting on the broken tile. -The roofers broke them and were affecting repairs. As Rod walked I heard another break. -good thing I had spares. Rod's initial sheet rock guy discovered another 4"x5" patch that State Farms cleanup crew missed. I just wish he had put down plastic before woking. Still dusting. After the first day stated that someone else would be over as he had to work on the boss'es pool. -left crumbling sheet rock. made him come back and get it. So what happen to the carpet cleaner? Rod's second guy was spot on. -well done. Rod's painter also spot on. -will submit him seperately. Rod's floor guy good work but what part of do not come before 9am do you not get? Called 3x times for directions @ 8am. Pulled me from shower twice.
Description of Work: Concept builders is used as a repair service and general contractor used by State farm insurance. They were sent to effect repairs to my sheet rock after a water leak in the roof caused damage.
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Contact information
unknown, Prescott, AZ 86301
Licensing
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Service Categories
Homebuilders,
Drywall
FAQ
Concept Builders LLC is currently rated 2.9 overall out of 5.
No, Concept Builders LLC does not offer free project estimates.
No, Concept Builders LLC does not offer eco-friendly accreditations.
No, Concept Builders LLC does not offer a senior discount.
No, Concept Builders LLC does not offer emergency services.
No, Concept Builders LLC does not offer warranties.
Contact information
unknown, Prescott, AZ 86301