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Norm's Lock & Safe

Locksmiths

About us

Locally owned & operated.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial installation & repair of hardware and locking equipment, master keying programs, closer's, electronic access & panic hardware.

Services we don't offer

Ask for details.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-10 of 10 reviews

Anne B.
07/2015
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Glenna M.
01/2015
5.0
locksmith
  + -1 more
It was fine. Chris showed up when he said he would. He managed to get all the locks to the same key because the doors each had a deadbolt. He was very polite and quick. The locks work great.
Description of Work: They re-keyed 6 doors with 12 locks to the house to the same key at our rental.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Joel S.
12/2014
5.0
locksmith
  + -1 more
To say I was pleased is an understatement. Chris finished the job in less time than I had thought possible, and all the locks work very smoothly. His price was also excellent, especially for the quality of his work. He was very friendly and professional; and I will definitely use him again if the need arises.
Description of Work: Chris changed the cylinders, both deadbolt and knob, in six exterior doors, fixed a faulty lock, and installed an electronic deadbolt lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Julie R.
06/2014
5.0
locksmith
  + -1 more
I needed a hole drilled in a door with no deadbolt and forgot about the timing so called Norms at the last second. They not only responded in time and drilled the hole but also prepped the door jam too. And they were not going to be the lock installer either. They did a great job, timely, friendly, everything you'd want!
Description of Work: Available in a Pinch!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Linda K.
06/2014
5.0
locksmith
  + -1 more
They're booked when they called but they came the following day. They're super responsive. They came when they came. They did what they had to do. He was fine. We didn't use him extensively but I would definitely use them again if I had to. It's a standard price.
Description of Work: That's the one we used. They did the job for me at work. They had to fix a lock that someone had vandalised and it ruined the keyhole.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Thomas L.
05/2014
5.0
locksmith
  + -1 more
Came out within 2 hours of the call. Rekeyed all my locks and provided 5 new keys.
Description of Work: Rekeyed locks in our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Eric G.
05/2014
5.0
locksmith
  + -1 more
He came out on Saturday despite the snowy weather.... that's right snow in Prescott in April. He came on time and worked quickly and efficiency. I will always call Norm's for my locksmith needs. Thank you.
Description of Work: Changed the locks on our newly purchased home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Richard S.
04/2014
5.0
locksmith
  + -1 more
He was prompt and tried to fix my existing front door lock. The lock was not repairable so Chris recommended that I purchase a new front door hardware from Home Depot. I purchased the front parts and he installed them quickly at a very reasonable price. I would definitely use his company again. Richard Prescott Valley,AZ
Description of Work: He changed the front door hardware on my front door & keyed two locks for my two back french doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

charles A.
04/2013
5.0
locksmith
  + -1 more
Showed up on time as scheduled and serviced lock . took about 20 minutes
Description of Work: Serviced a hard to operate lock

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Bonnie C.
09/2012
5.0
locksmith
  + -1 more
I had not been able to talk to an actual person at the other locksmiths I had called, so I'd left messages and had not heard back from any of them. The lady who answered the phone at Norm's Lock and Safe was very prompt and courteous. The workman was able to come out the same day, but we had difficulty finding a compatible time. The receptionist was wonderful in working with me to set the appointment. The worker arrived on time and was very professional and courteous. He had the locks re-keyed and made me extra keys in a jiffy. I was very satisfied with the personnel I dealt with, with the wonderful service, and thought the price was very reasonable for their quick, efficient service.
Description of Work: I had two locks on my house re-keyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

    Contact information

    8169 E Florentine Rd Ste B, Prescott Valley, AZ 86314

    www.normslock.com

    Service hours

    Monday:
    8:00 AM - 4:00 AM
    Tuesday:
    8:00 AM - 4:00 AM
    Wednesday:
    8:00 AM - 4:00 AM
    Thursday:
    8:00 AM - 4:00 AM
    Friday:
    8:00 AM - 4:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths

    FAQ

    Norm's Lock & Safe is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 4:00 AM

    Tuesday: 8:00 AM - 4:00 AM

    Wednesday: 8:00 AM - 4:00 AM

    Thursday: 8:00 AM - 4:00 AM

    Friday: 8:00 AM - 4:00 AM

    Norm's Lock & Safe accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Norm's Lock & Safe does not offer free project estimates.
    No, Norm's Lock & Safe does not offer eco-friendly accreditations.
    No, Norm's Lock & Safe does not offer a senior discount.
    Yes, Norm's Lock & Safe offers emergency services.
    No, Norm's Lock & Safe does not offer warranties.
    Norm's Lock & Safe offers the following services: Residential and commercial installation & repair of hardware and locking equipment, master keying programs, closer's, electronic access & panic hardware.
    Ask for details.

    Contact information

    8169 E Florentine Rd Ste B, Prescott Valley, AZ 86314

    www.normslock.com

    Service hours

    Monday:
    8:00 AM - 4:00 AM
    Tuesday:
    8:00 AM - 4:00 AM
    Wednesday:
    8:00 AM - 4:00 AM
    Thursday:
    8:00 AM - 4:00 AM
    Friday:
    8:00 AM - 4:00 AM