Tech went through basic steps until he determined that it definitely was the modem, installed a new one.
Description of Work: Troubleshoot modem problem.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joan K.
08/2014
1.0
internet service
+ -1 more
I contacted Cox several times with no response. They do not answer calls even if you leave a message. Poor customer service .
Description of Work: Hooked up another TV upstairs
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$92.02
Pam R.
06/2014
4.0
custom cabinets, internet service
+ 0 more
unknown
Description of Work: Connected my services.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$82
Lea S.
09/2013
3.0
internet service
+ -1 more
just shopping for internet service, maybe some cable tv. did not order service or talk with representative.
Description of Work: gave an estimate for service
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$90
Diane M.
07/2011
5.0
custom cabinets, internet service, landline phone service
+ 1 more
They did a great job. They called before they got here letting us know they were on the way. They were very professional and cleaned up after themselves. They spent a lot of informing us on what was going on. I would recommend this company to anyone.
Description of Work: They installed the phone, cable, and internet in our home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$141
Maria P.
03/2011
4.0
internet service
+ -1 more
They have the best speed and I think they do. They have very friendly technicians as well.
Description of Work: I use this service for the internet.
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*Contact business to see additional licenses.
Service Categories
Internet Service,
Cabinet Making,
Phone Service - Landline
FAQ
Cox Communication is currently rated 3.8 overall out of 5.
No, Cox Communication does not offer free project estimates.
No, Cox Communication does not offer eco-friendly accreditations.
No, Cox Communication does not offer a senior discount.
No, Cox Communication does not offer emergency services.