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Veteran's Plumbing and Drain, LLC

Plumbing, Drain Cleaning, Water Heaters,

About us

We are a Purple Heart Veteran Owned company with over 20 years of Experience. We are Family owned and operated. We have an A Rating with BBB. We service all plumbing needs from Re-pipes and slab leaks, to basic in-home and outdoor plumbing including Drain Cleaning. We service Phoenix Metro Area. Free Estimates Available. 24/7 Emergency Service.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Drain Cleaning, Re-pipes, Slab Leaks, Sewer Line Repair or Replacements, Water Line Repair or Replacements, Indoor & Outdoor Plumbing (Toilets, Faucets, G/D & More) Water Heaters,

Services we don't offer

Septic Tank Work, Solar, Direct Vent, Water Softners

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.589 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
7%
3
3%
2
10%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.5
Showing 1-25 of 89 reviews

Deborah J P.
04/2018
4.0
plumbing
  + -1 more
They were sent thru my Home Warranty Co (Old Republic) They were not able to clear the line & wouldn't continue since there was not a Clean out in the backyard. I came to realize that there was one under the vanity in the bathroom. I don't know why they did not use that???? Anyways, I called & paid for my own plumber & he cleared it just fine.
Description of Work: Unclog the line to street

Rating CategoryRating out of 5
responsiveness
5.0
punctuality
5.0


Penny G.
08/2017
1.0
plumbing
  + -1 more
They made a claim for something that wasn't even replaced. Very bad experience. They were very rude. It wasn't the actual plumber itself the problem it was the owners. The plumber himself was wonderful. It was the company with the warranty combined as a garbage disposal was billed and they didn't receive it.
Description of Work: They installed some toilets.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$410

xSuzanne D.
04/2017
2.0
plumbing
  + -1 more
Technician was over 2 hours late... He made no bones that he didn't want to be on the call, someone else had called in and he wanted out of here. He did a bad job installing the new part on the shower fixture.. need to have it redone.
Description of Work: Initally I was going to have a hose bib replaced.. the technician explained that it would damage the stucco. Since he was professional and responsive I called back for another service despite getting no credit for the undone task.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0


Ralph R.
03/2017
5.0
plumbing
  + -1 more
Excellent Arrived on time & completed work quickly.
Description of Work: Replaced garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

David W.
01/2017
5.0
plumbing
  + -1 more
He was professional and accomplished the job quickly. The folks at the office went the extra mile to help me on the day of the call.
Description of Work: Clean out my washer drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Matt U.
09/2016
5.0
water heater repair
  + -1 more
Jose was prompt and thorough changing out our water heater with minimal downtime. He explained everything during the process which was a great help. Would recommend Veteran's Plumbing and plan to use them again in the future.
Description of Work: Our water heater was leaking and it was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Catherine M.
08/2016
5.0
plumbing
  + -1 more
Prompt, polite, professional. The area was cleaned when they were done. They made sure I knew how to flush it out.
Description of Work: Replaced my water heater and all the old piping.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rainbow W.
05/2016
5.0
plumbing
  + -1 more
I called in and they were able to come to my home with in 24 hours. They called before coming out to notify me. The team that came out were on time. Everything was clean when they left. I had a great experience.
Description of Work: Replaced two shower valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$459.16

Issa P.
05/2016
5.0
plumbing
  + -1 more
I called in on emergency line. Got a call with in 30 mins. scheduled for Monday. I called back and expressed needing it done right way. they came out with in 2 hours that Saturday. wonderful service.
Description of Work: Replaced a garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mike W.
05/2016
5.0
plumbing
  + -1 more
They arrived on time and were very professional. will call them again if needed
Description of Work: Main line blockage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

James C.
05/2016
5.0
plumbing
  + -1 more
Very professional and punctual...went above and beyond for me
Description of Work: Replaced water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Veteran's Plumbing and Drain, LLC
We are glad to hear about you experience. Thank you for your business and we look forward to working with you in the future.

William F.
05/2016
5.0
plumbing, drain cleaning
  + 0 more
I contacted them on Saturday evening. They called back in a couple of hours.They came out by 10 am on mothersday. They vent was right near the power phone and cable lines so they had to wait for the power company to clear the area to dig. That did not happen until Monday morning. They men arrived by 9:15 am and were done by 10:30am. They dug a 5 foot hole that went under the driveway. Then they cut the clogged section out cleared the pipe and repaired the cut. They also ran a camera in both directions to inspect the pipe. I paid by credit card and they were gone. Aside from the ouch of having to pay for something that should not have happened to begin with it was pretty painless. I would recomend them to anyone who needed a plumber. They gave me a $500 discount because I had a home warranty. The warranty did not cover the issue because it was in the line outside the home and the issue was caused by children drop rocks in the line.
Description of Work: They dug up my sewer vent and cleared a rock blockage

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,475

Response from Veteran's Plumbing and Drain, LLC
We are glad that the experience you had with us was a good one. Thank you for you business and we look forward to working with you in the future for any plumbing needs you might have.

Morgan D.
05/2016
5.0
plumbing, water heater repair, water softeners, drain cleaning
  + 2 more
I had a great experience with the tech, Jose, who came out to my property. He fixed the issue as well as checked all of my pipes, hot water heater, and other plumbing fixtures throughout my property. Jose was on time, very knowledgeable, professional, and got the job done quickly and properly. I will definitely be calling Veterans Plumbing with any sort of plumbing issues that arise at my home in the future and definitely recommend this company to any family and friends that are looking for a good, honest, and reliable plumber. Thanks Veterans for coming out to my property I greatly appreciate your service, honesty, and tips for all my plumbing needs.
Description of Work: Drain cleaned the line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Veteran's Plumbing and Drain, LLC
We are glad that you had a great experience with Jose. Thank you for your business and we look forward to working with you in the future.

Ursula S.
04/2016
5.0
plumbing
  + -1 more
I called Veteran's Plumbing to camera my sewer line because I kept having back ups. They found that the line just as a lot of build up and recommend that I get a company that could hydrojet the line since they did not have the equipment to do so... I will use them for all my future plumbing needs.
Description of Work: They cameraed my sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Veteran's Plumbing and Drain, LLC
Thank you for your business. We look forward to working with you for all your future needs.

Rachel R.
04/2016
5.0
plumbing
  + -1 more
it went very well and had a great service
Description of Work: Bobby was very nice and took his time

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Veteran's Plumbing and Drain, LLC
Thank you for letting us know how the Tech. was at your property. We greatly appreciate the feed back.

carol G.
01/2016
2.0
plumbing, water heater repair
  + 0 more
they said they would furnish a Bradford or Rheem hot water heater. Evidentially they have no control over their inventory so they said they couldn't give me the Rheem I wanted, I have the feeling no one got a Rheem for the price they claimed. Also, they don't take away the old heater unless you pay another $40
Description of Work: Nothing order was cancelled

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
3.0


Response from Veteran's Plumbing and Drain, LLC
We are sorry about the experience that you had. Unfortunately we do not carry Rheem. We only stock Bradford White or A.O.Smith water heaters. We do not have control of what is in stock at the time of purchase, we can guarantee that it will be a Bradford White or an A.O.Smith which both have a higher rating than a Rheem. In regards to the haul away, I am not sure who you spoke with but the pricing for the deal does include haul away just not modifications or code upgrades. We appreciate your feed back and hope that this helps with any confusion

Michael J.
08/2015
5.0
plumbing, water heater repair
  + 0 more
Went ok, but the cost was increased by around 300 from the amount advertised.
Description of Work: Replaced water heater

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$800

Mary S.
07/2015
5.0
drain cleaning, plumbing
  + 0 more
Cleaned out a sink in a 50 year old house. Checked with office on cost of changing out the faucet (which was reasonable) and had replace the u-pipe or trap because it was in poor condition. The plumber was willing to do an extra job and the office was very accommodating, The plumbing in an older house can be tricky to work on; this plumber understood the problems and was careful with the old pipes!
Description of Work: Cleaned drain and changed out trap and faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Gordon J P.
05/2015
5.0
drain cleaning, plumbing
  + 0 more
Called them around 8 am on a Monday and Joe arrived just after 12 noon - took control of the situation - cleared the drains promptly in around one hour. Also came back the next day to check something else at no charge - very happy with the service we got, Joe is a true professional!
Description of Work: Unclogged all our drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Sherrill H.
02/2015
5.0
plumbing
  + -1 more
Everything went fine.
Description of Work: Replaced bathtub faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$125

Michael G.
11/2014
4.0
drain cleaning, plumbing
  + 0 more
The project was more the cleaning out a clogged drain. It was much more extensive. I was satisfied with the work. The only problems was. I purchased the service for my elderly father with instruction to contact me. I was surprised when they arrived at my dads home without my knowledge. It was confusing for my dad, henceforth the instructions to contact me. The problem was eventually resolved. The plumbing work itself was very good.710
Description of Work: Clogged drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$800

C GLYNN L.
11/2014
5.0
plumbing, water heater repair
  + 0 more
As anticipated Gilbert first carefully drained and then disconnected the old tank and loaded it on his truck. He then unpacked and installed the new tank. I agreed to pay the extra cost of installing new intake lines and a cut-off valve at the top of the tank after the plumber showed me the evidence of corrosion in the old lines. He also showed me one of the original lines had a very poor soldered joint that could have begun leaking at any time. The replacement lines and valve added nearly $150 to the cost of the new tank--included in the price shown above. The entire job took less than 2 hours. Gilbert cleaned the work site appropriately and removed all the packaging and old tank with fittings. He made certain the new tank fired up properly before leaving.
Description of Work: Replaced 14-year-old gas water heater with a new gas water heater (A.O Smith brand).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Phyllis I.
11/2014
3.0
gas leak repair, plumbing
  + 0 more
We were told by Fidelity National Home Warranty, who hired this provider that they would be at our home on Thursday, October 30, 2014 to perform the check on the gas leaks and make repairs where needed. We got a call from their plumber, who informed us that they would be out to our residence that morning around 8:30 AM. We waited all day, and finally decided to call their office, and where told that they had a plumbing emergency and would still come out to our residence. Finally, the plumber did show up, but it was late at around 5:00 P.M. to again inform us that there was an emergency he had to attend to, and would come back on Saturday, November 1, 2014 at around 8:00 A.M. This left us three days without gas, so far. Saturday came, no-call and no-show, until we finally made a call to the emergency number to find out what was going on! After we called to inquire about his whereabouts on Saturday, he finally showed up at around 2:00 P.M. He did checked the furnaces, fireplace and appliances, and did find a leak under the counter top stove. He fixed the leak. He then did a pressure check at the meter, and found that it did not hold pressure. He stated that there might be a leak behind the walls in the house. We reminded him that the gas lamp at the end of our driveway was found to be leaking gas also, but according to Fidelity National Home Warranty, this would have to be handled independently by the homeowner. We were told he would get back with us on Monday, November 3, 2014. As of today, we haven't heard from Veteran Plumbing and Drain. We have had to track them down during this whole process! They didn't call and let us know that they were not going to show up or would be late! We have had to call every time to find out our status with them. We still don't have our gas turned back on, because they never followed-up! I did pay the service fee of $65.00 due them. We have just been stood up! We are now six days without gas! 5363
Description of Work: This provider was referred to us by Fidelity National Home Warranty, after I complained about a strong gas smelled around my counter top stove. I called Southwest Gas, who shut off the gas for safety concerns on October 29, 2014. Veteran Plumbing and Drain checked our home for gas leaks.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
1.0

$65

Charles A.
08/2014
5.0
plumbing, water heater repair
  + 0 more
Great! It was a tight and difficult installation, but he did a great job. He also found the old installation was not up to current codes, and fixed all that.
Description of Work: Installed new water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Allen Z.
08/2014
5.0
plumbing
  + -1 more
Roberto was sent to do the job. He was almost TOO polite and very professional in his approach to and excellent completion of the work. Very happy with the entire experience and I would most highly recommend Veterans Plumbing unconditionally! The plumbers are all veterans...the name is not just a sleazy marketing tool! Thank them for their service and hire a vet!
Description of Work: Installed two shower fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Contact information

3101 W Thomas Rd 111, Phoenix, AZ 85017

http://veteransplumbinganddrainllc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Handyman Services,
Water Filtration and Softening,
Natural Gas Lines,
Appliance Repair - Small,
Landscaping

FAQ

Veteran's Plumbing and Drain, LLC is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Veteran's Plumbing and Drain, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Veteran's Plumbing and Drain, LLC offers free project estimates.
No, Veteran's Plumbing and Drain, LLC does not offer eco-friendly accreditations.
No, Veteran's Plumbing and Drain, LLC does not offer a senior discount.
Yes, Veteran's Plumbing and Drain, LLC offers emergency services.
No, Veteran's Plumbing and Drain, LLC does not offer warranties.
Veteran's Plumbing and Drain, LLC offers the following services: Drain Cleaning, Re-pipes, Slab Leaks, Sewer Line Repair or Replacements, Water Line Repair or Replacements, Indoor & Outdoor Plumbing (Toilets, Faucets, G/D & More) Water Heaters,
Septic Tank Work, Solar, Direct Vent, Water Softners

Contact information

3101 W Thomas Rd 111, Phoenix, AZ 85017

http://veteransplumbinganddrainllc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM