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VALLEYWIDE PLUMBING

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Any Angie's List members who call for their first service request and say "Valleywide Plumbing is Arizona's Plumbing Expert" will receive 15% off the total bill. Our Plumbers are not "handy men" but plumbing professionals. They have the qualifications and experience necessary to quickly and accurately diagnose your problem and get the job done right the first time. We do not pay our plumbers a commission, as many companies do to try and increase sales, as we do not want them to "push" products, but rather we want our clients to feel that they are getting a professional opinion of what needs to be done to protect your home and ensure that your plumbing is working properly. We do this to relieve you of the fear that the plumber is suggesting it in order to get some more money out of the deal. Our greatest satisfaction is to hear your compliments and have you refer us to your friends and family. We do not use subcontractors except for cases where cement slab work would be done or any other service that is outside our core competency of all things directly related to plumbing.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Kitchen Sink repair / replacement,Garbage Disposal repair / replacement,Bathroom tub, toilet, sink cleaning / Repair,Water heater repair & replacement,All water and sewage lines in the house cleaning and clearing,Backflow Services,Drain Cleaning,Hydro-jetting,Inspections,Line Locating

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
25%
2
0%
1
25%


Rating CategoryRating out of 5
quality
3.5
value
3.0
professionalism
3.5
responsiveness
3.8
punctuality
3.8
Showing 1-4 of 4 reviews

kathleen M.
06/2013
1.0
plumbing
  + -1 more
The Valleywide plumber came, cut out a piece of pipe, then vanished for four hours. We had no water. We called him several times, and he said he'd be back in 30 minutes. But it took four hours for him to show up. The eventual patching work he did will have to be replaced by real professional plumber. We have filed a better business bureau complaint, and are negotiating with the owner. I would never trust this company to take care of anything. You can't trust a thing they say, and you can't trust their work.
Description of Work: We had a pinhole in the water line that needed patching. Valleywide showed-up, cut a section of the pipe out, then vanished for four hours. (If we would have known that we would have been without water for half a 110 degree day, we would have just gone over to Ace Hardware and purchased a bolt-on patch for $10 and had the job finished in 45 minutes. Valleywide did not have fittings and their solution was to put a friction fit plastic pipe in place, which was not a seal, it was leaking when they put it in.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$375

JEANNIE C.
07/2008
5.0
plumbing
  + -1 more
I have used him numerous times and does an excellent job. I call him for any type of plumbing that is needed.
Description of Work: He replaced some shower valves in the master bath in April. He also checked the sink for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JEANNIE C.
12/2007
5.0
plumbing
  + -1 more
The young men they sent to do the job, knew what they were doing so much so, I called them back later to thank them for doing such a excellent job. Josh, was the young man who came out & did the work. He was very nice, personable and I really felt safe having him in the house. I would rather go with a smaller company like "Valley Wide" who would bend over backwards to help than go with one of those big companies. It's a little overwhelming with so many plumbers listed in the phone book sometimes but, this company is worth going down to the "V" section of the phone book because of the great work they do. When they came out, they went beyond professional. They were friendly, open, helpful and take care of you like they were your big brother. I would definitely use them again.
Description of Work: They replaced my garbage disposal, two toilet rings and replaced shower valves in 2001. In 2005, they installed new washing machine hoses and valves at the wall so I could turn them on & off. They installed 3/4 inch on/off valves on my manual lawn sprinkler system. *Comments: My feedback is based on my two experiences with them in 2001 and 2005. I don't know whether their business has changed or how many service people they have working for them now but, when I used them their service was excellent and their prices were very, very fair. They were also very kind and caring in person and over the phone. They were very prepared when they came out to do the work. They were clean, thorough and just excellent people to work with. They did their work with integrity and great service. They were really focused on giving people the best service possible to insure that they came back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from VALLEYWIDE PLUMBING
Thank you so much for taking the time to post your review. I love reading reviews like yours. I know the plumbers we have are top notch but it's always so very nice to hear it from our customers.

LESLIE K W.
08/2004
3.0
plumbing
  + -1 more
I FELT THEIR PRICING WAS EXCESSIVE. THEY CHIPPED ONE OF MY SINKS IN THE BATHROOM. THEY DID NOT PUT A CLEAN PANEL ON THE BACK OF THE BATHTUB. THEY JUST CUT THE DRYWALL AND LEFT IT.
Description of Work: REPLACED TWO TOILETS AND 3 FIXTURES.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$1,000

Response from VALLEYWIDE PLUMBING
As the new owner of Valleywide Plumbing I sincerely apologize for the unprofessional way in which this job was handled. My highest priority is the satisfaction of our customers. I can not speak for the plumbers that did the work for this job because I was not involved with Valleywide Plumbing at that time, but I can wholeheartedly vouch for our plumbers today. Each one of them are committed to exceeding customer expectations in every way. Please consider giving Valleywide Plumbing another chance. In consideration of your poor experience I would like to extend a special 20% discount off the total bill exclusively for you. Please try us again for the first time.

    Contact information

    47 W HATCHER RD, Phoenix, AZ 85012

    http://www.valleywideplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Sewer Cleaning,
    Drain Pipe Installation,
    Water Filtration and Softening,
    Water Heaters,
    Septic Systems

    FAQ

    VALLEYWIDE PLUMBING is currently rated 3.5 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 4:00 PM

    Tuesday: 7:30 AM - 4:00 PM

    Wednesday: 7:30 AM - 4:00 PM

    Thursday: 7:30 AM - 4:00 PM

    Friday: 7:30 AM - 4:00 PM

    Saturday: Closed

    VALLEYWIDE PLUMBING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, VALLEYWIDE PLUMBING does not offer free project estimates.
    Yes, VALLEYWIDE PLUMBING offers eco-friendly accreditations.
    No, VALLEYWIDE PLUMBING does not offer a senior discount.
    Yes, VALLEYWIDE PLUMBING offers emergency services.
    Yes, VALLEYWIDE PLUMBING offers warranties.
    VALLEYWIDE PLUMBING offers the following services: Kitchen Sink repair / replacement,Garbage Disposal repair / replacement,Bathroom tub, toilet, sink cleaning / Repair,Water heater repair & replacement,All water and sewage lines in the house cleaning and clearing,Backflow Services,Drain Cleaning,Hydro-jetting,Inspections,Line Locating

    Contact information

    47 W HATCHER RD, Phoenix, AZ 85012

    http://www.valleywideplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM
    Saturday:
    Closed