Urban Forest Tree Care Inc

service was very good,

Perfectly! Showed up on time, were extremely careful with trimming and pruning, cleaned up completely. They are professionals and don't waste time getting the job done correctly the first time! Really enjoyed working with them

They did great work, from the free estimate to the clean-up. All workers I had contact with were professional. I would recommend their company and also would use them again.

Customer consideration that he extended to me was extra ordinary. His father came out too. He was just like his father. Very patient.

I am one of those people who truly cares about my trees and their long-term beauty and health. I don't want just anyone touching them (I've had some bad experiences with other so-called tree and quot;expertsand quot; in the Valley). So when it came to finding a top-notch arborial group to come out and get my trees up to par again after a year of massive growth, I looked around pretty thoroughly. I had several companies come out to do estimates and their cutting ideas and prices were all over the board, from severe cutting of main, large branches to only light end pruning (no and no) with most prices from $400 to $700 for the whole job (and one that blew my mind at a whopping $2,700!) After speaking to Bryan from Urban Forest and weighing his plan, technique, expertise and cost against others that I'd spoken to, I decided to go with my gut and hire his group as they seemed the most sane and professional AND he demonstrated a true understanding of what I wanted and also what I DIDN'T want. The crew showed up exactly on-time ready to go, and was properly attired in hefty safety equipment head to toe, very professional and easy to talk to and numbered about six. Bryan showed up with them and stayed for the Palo Brea's major pruning (the hardest tree) and went over the plans for the others with the guys, so I had no qualms about just going in the house and leaving them to it, coming out here and there to admire their work. As to the technique, which is the most important part to me, they could not have been more careful and kind to the trees, not only thinking about what they will look like right after pruning, but how the trees will look into the future. THAT requires vision and experience. The crew, led by Augustin, thoughtfully pruned each branch, stopping to look at the trees from all angles as they went. They started from the ends and selectively made cuts as they went to reduce the canopy and lift the branches gradually. Considering the rising temperatures this time of year (116 this weekend???), Bryan and Augustin both warned against taking too much off any of the trees due to potential shock and burn, so I was glad they had a more conservative approach. As an added plus, they managed to prune the Palo Brea, which is tightly surrounded by Indian Fig cactus and many large agaves, without so much as one broken spear or snapped paddle. Amazing! (Most other tree people I've had out are pretty brutal to the foliage as a rule.) As for the pepper trees, looking at them after Urban Forest got done with them, I realize that they really have never been pruned properly until now. These trees have a tendency to grow all crazy and leggy with lots of dead wood creating a and quot;jungleand quot; effect. The crew carefully cleaned out all the spindly branches and opened up the trees so that they can get more actual leaves to fill in the leggy sections. They also managed to get the trees off the wall (my neighbor will be happy) and the shape of each tree is amazing now...they actually HAVE a shape! I know the pepper trees will now be able to grow properly and be fuller in the future, the way they should be. The clean-up went well. I HATE blowers and gas-powered anything, as do my neighbors, so they did all the pruning by hand with saws and pole loppers and then, at my request, did an old-school rake and broom clean-up which was PERFECT for my needs. The only noise that was made was from the efficient chipper/shredder, but that was no issue. They normally use blowers to make the yards immaculate, but were fine with my special request of no blowers. I care more about the pruning job than having microscopic bits of leaves on my gravel and would rather have the crew spend their time on the trees. Over all, Bryan, Augustin, and the crew from Urban Forest did THE best job that I've ever had done on my trees. I just wish I'd found them years ago. They are now my go-to arborists moving forward and will be recommended to all my friends and neighbors in the future. Thank you, Urban Forest, for a great job and an easy and pleasant experience at a reasonable cost. My trees are breathing easier now, and with the monsoon storms upcoming, so am I!

I called to have them trim one of our trees that they had trimmed twice before. The person on the phone was very personable, took all my information and said she'd have someone call me. They never returned my calls. I used another service that I found on Angie's list - they called back within hours and completed the work in a timely manner.

We have had this done by other companies in the past and found that the trees looked and quot;scalpedand quot; afterward. Based on other experience with Urban Forest we asked them to give us and estimate. Kelly O'Toole came to the property and walked it with me to determine what needed to be done. In addition to the tree trimming he determned that we had irrigation issues and a couple of trees with bound roots. Kelly was willing to return and walk the property with my wife and me to explain the final plan. He also invited us to walk with him on the morning of the work as he explained what was to be done to the foreman on the job. He came back during the day to make sure all was progressing well. The crew went to work and spent most of the day cutting and grinding, then cleaning up. At the end of the day you would not know they had been here by looking at the ground; it was that clean. The trees are exactly as Kelly had promised they would be. No sense of having been pruned just healthy and airy.

HOIS TTO DO THE WORK

I called Urban Forest Tree Care Service at the end of June to come out and give me a proposal to trim some of my trees that had become over grown and was concerned about how top heavy they were and that they might fall on my house during monsoon season. I explained that I wanted to keep as much of the shade as possible but still wanted the trees to be safe. Bryan from Urban Forest Tree Care Service came out and left me a quote to cut my trees at the end of June. He followed up with a call telling me that he left a quote on my front door and they would be happy to do the work when i was ready. I found him to be friendly courteous and very professional when I spoke with him. But I wanted to get a few other quotes before making my final decision. About a month later after getting two other quotes, I called Bryan and asked him if he could meet the price of a competitor and he actually called me back with a price that not only matched, but beat the other company. The day my job was scheduled the crew arrived not only on time but a little early. The job foreman went over my job with me so that there were no questions about the work they were going to be doing and how I wanted my trees cut. They quickly got to work and completed a very large job in about 5 hours (the same job that took companies I've used in the past an entire day). The crew was efficient, friendly, polite and spoke english. (I don't mean this to be discriminatory in any way, but I have had so many jobs done by a whole crew that doesn't speak english, which makes it so difficult and frustrating to communicate) I had to leave half way through the job, and when I came home I found my job completed, all my gates closed, all the debris cleaned up and my trees beautifully shaped and trimmed. I was pleasantly surprised and extremely impressed. I highly recommend Urban Forest Tree Care Service....... I would give them an A+++++++ and I look forward to working with them again next year.

It was wonderful. They did their job. You don't have to ask for anymore. They came on time, did what they needed to. They did everything they were supposed to and cleaned up also.

UFTC was able to do the work two days after the estimate. They arrived on time, they worked quickly and thoroughly. They used safety gear and appropriate tools for the climbing and cutting. I never worried about anyone having an accident on my property. For the amount of work performed and the professionalism, I was amazed at the low price! I highly recommend Urban Forest Tree Care, Inc.

Work well done, and trees looks beautiful, fruit trees were loaded with wonderful fruit this season.

Their arborist definitely knows his stuff very well. He was very receptive. I had a couple of issues with them and he was Johnny on the spot to see that they were corrected.

I had a little trouble getting them to call back initially. They did a competent job. I little pricey for the scope of work but they did explain in advance that there was a minimum service charge. Some roots from the ground stump were left behind that I also had to remove by hand as well. Overall, I would probably use them again but I might look for a few quotes from other companies.

I was not at home at that time.

The guy who came out to look at the trees was very brusque and didn't listen to me at all. He had an idea of what he wanted to do, and seemed in a big hurry to finish and get out of there. The trimmer guys they sent out were very quick and cleaned up the mess very well.

I liked the quote I received from urban Forest. The estimator showed up on time, the quote seemed reasonable and I got the impression the company would do a great job. Given the condition of the trees and the imminent monsoon season, the estimator told me he would ask the scheduler to prioritize my trees and schedule the trimming as quickly as possible. Unfortunately, that never happened. First, they said they were behind schedule due to employees taking time off around the July 4th weekend. Then they said I was out of the geographic area they usually covered, so it might be a while before they could get to me. The one date they were available to come out, I was going on vaction and I didn't feel comfortable having strangers in my back yard with no one home. Three weeks into the process, my last phone call to them went unanswered. The scheduler did call me a month after the original quote, to see if I still needed the trees trimmed, but by that time the job had been completed by someone else.

Very happy with the estimating process, turnaround, and actual work that was done.

They did the work as promised. I wasn't there, but they said they covered my nearby citrus tree to make sure it didn't get sprayed by accident.

The landscape contractor referred me to Urban Forest Tree Care (UFTC) on a Friday. On Saturday, I called UFTC and a gentleman was able to visit my residence that afternoon/evening to provide an estimate. Due to the responsiveness, professionalism, and lower-than-expected-pricing, I accepted the offer without obtaining other estimates. There were two "issues" that we UFTC covered smoothly. First, they were candid with me that their equipment might damage my driveway. Luckily, my driveway is in bad shape so I was okay with that. And the residual effect on my driveway was a barely perceptible 3x1 rectangle where there's some discoloration. Second, I noticed in UFTC's promo materials that their liability insurance appeared to have just expired. UFTC emailed me a a copy of their policy to provide comfort to me. The day before UFTC removed the trees they called me to set up scheduling and were very courteous and articulate. Just a great overall experience. I received great value and will fully recommend UFTC to anyone with tree-related needs.d

WELL..I WAS REFEREED BY SOMEONE WHO SAID THEY HAD BEEN IN VALLEY FOR 10 YRS. FROM THE 1ST CALL TO SCHED APPT TO THE ARBORIST COMING OUT WAS A VERY GOOD EXPERIENCE. THEY WE'RE VERY KNOWLEDGEABLE ON TREE AN PLANT HEALTH. I WAS VERY HAPPY ON HOW THEY ORGANICALLY TREATED AN FED MY TREE, AND HOW THE ARBORIST SHOWED ME ALL THEIR CERTIFICATIONS RIGHT DOWN TO THE MEN IN THE TREE BEING CERTIFIED. I WOULD RECOMMEND THEM .