United Lock Service, LLC

Locksmiths, Doors, Mailbox Repair

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

United Lock Service is proud to have served the greater Phoenix area, including most surrounding cities, for over 17 years. We strive for 100% customer satisfaction on every job. We will work with you to understand your needs prior to starting any job, and we will complete each job with integrity, honesty, and care. We offer competitive pricing and will often beat competitors' quotes. Contact us today to ensure your home is protected and secure. Angie's List Discount: 10% off of total invoice. Must mention discount when calling. Not valid with any other offers. Valid anytime.

Business highlights

18 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Lockouts, mailbox locks, mailbox keys, rekey homes, rekey businesses, new locks installed, change locks, panic bars, master key systems, DND keys, security hardware, keyless entry, door closers, car unlock, home unlock, business unlock, rekey commercial locks, repair or replace commercial door closers, door locks, repair safes, open safes, new locks, decorative locks, decorative hardware, broken key extraction, panic bars, smart locks, electronic locks

Services we don't offer

We do not make keys for vehicles.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Venmo
Zelle

Photos of past projects

Reviews

4.9929 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 901-925 of 929 reviews

cindy R.
02/2013
5.0
locksmith
  + -1 more
Very well
Description of Work: United did a great job. I called and had same day service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Stephen D.
02/2013
5.0
locksmith
  + -1 more
unknown
Description of Work: United Lock Service was very prompt, courteous and efficient in their work. I would definitely use them again in the future.
Rating CategoryRating out of 5
Yes, I recommend this pro

Loretta S.
01/2013
5.0
locksmith
  + -1 more
It was an excellent experience.
Description of Work: A Big Deal for $35 for $75 of Locksmith Services, and some additional work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Loretta S.
01/2013
5.0
locksmith
  + -1 more
It was an excellent experience.
Description of Work: A Big Deal for $18 for a Locksmith Service Call!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18

Sree A.
01/2013
4.0
locksmith
  + -1 more
He did a good job.
Description of Work: This was a Big Deal for $18.00. He rekeyed a couple of doors for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18

Michael S.
12/2012
5.0
locksmith
  + -1 more
great experience
Description of Work: Had just purchased a new home, and needed a lock re-key. Found United Lock Service, LLC via a Angie's List deal. Glad I did as it was as good bargain to re-key two locks. Contacted them, the owner/tech was very polite. He was able to fit into my scheduled, and re-shuffled his to meet my availability. Very quick service, friendly employees. I would definitely call upon them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Response from United Lock Service, LLC
Thank you very much! We appreciate your business. Enjoy your new home!

Laura E.
12/2012
5.0
locksmith
  + -1 more
Well
Description of Work: The technician was very courteous although he was a little bit late he did call to let us know he'll be there at a certain time. He was also kind enough to match our locks for us for free

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$60

Response from United Lock Service, LLC
I'm sorry the tech was a bit late. Unfortunately if the previous job takes longer than expected that happens once in a while, though we do strive to be punctual. I am glad you were happy with our service and everything else though. Thank you for taking the time to leave a report for us. Take care.

Diane E.
12/2012
3.0
locksmith
  + -1 more
unknown
Description of Work: I feel I got a reasonable deal but I would probably researh more if I needed the service again. The only thing that made an impression (positive or negative) was that they loosened one door knob and when I found out that wasn't included in the price and didn't have the lock changed, they didn't tighten it back up and I had to do it. I think a "C" rating is appropriate for my experience.
Rating CategoryRating out of 5

Response from United Lock Service, LLC
I'm sorry you didn't have a better experience. Our techs do let you know in advance what work needs to be performed and our clients must agree to all work and pricing before any work is completed.

priyanka M.
12/2012
3.0
locksmith
  + -1 more
okay
Description of Work: he charged us 20 per door to make a key whihc was a lot.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$150

Response from United Lock Service, LLC
We're glad you were happy with our service. For those readign this report, we do not charge a fee per door to make keys. We do have flat rates tha are applied to each cylinder that needs to be rekeyed. That cost varies per client, as the number of doors and locks varies. Two keys are included free of charge when you have your locks rekeyed.

Cynthia C.
11/2012
5.0
locksmith
  + -1 more
Wonderful service!
Description of Work: Awesome service and had all my locks changed on the entire house!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from United Lock Service, LLC
Thank you very much! We appreciate your business, and thank you for taking the time to leave such a nice report for us. Take care!

MIKE F.
11/2012
5.0
locksmith
  + -1 more
Excellent!
Description of Work: Re-keyed locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from United Lock Service, LLC
Thank you very much! We appreciate your business, and thank you for taking the time to leave such a nice report for us. Take care!

Raju S.
11/2012
5.0
locksmith
  + -1 more
Good
Description of Work: Lock and handle repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from United Lock Service, LLC
Thank you for your business!

Roger H.
11/2012
5.0
locksmith
  + -1 more
Prompt, courteous
Description of Work: Removed, repaired and reinstalled door lock and knob.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$40

Ross S.
11/2012
4.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$40

Thomas Z.
11/2012
3.0
locksmith
  + -1 more
in.
Description of Work: I had a locked chest that I needed opened. I purchased an $18.00 "Big Deal" from Angie's List for locksmith services. United Lock arrived on time and opened the chest with no problem. The service agent was polite and professional. My main gripe is with the fact that I bought a "Big Deal" from Angie's List and was still charged an additional $20.00 by United Lock. If that is what Angie's List calls a Big Deal, they can have it! Just goes to show you, if it seems too good to be true, it probably is. Never again.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38

Response from United Lock Service, LLC
The $18 is for the service call which goes to Angie's List (normally $45). Once the tech arrived, he explained what needed to be done and charged only for the work performed that was agreed to before he did the work. Service calls are for trip charges and the ad states that. We're sorry you weren't happy with the $38 total charge, which would have normally cost $65 without the coupon.

SHARON L.
11/2012
5.0
locksmith
  + -1 more
(See above)
Description of Work: I had attempted to reach United Lock Service for a couple of days. I didn't receive a call back. However, the last time I tried to reach them, the owner answered the phone. He explained that he had been away, and he made arrangements to come out later that day. I had a safe without a key, and a metal file cabinet that was locked without a key. He gave me suggestions about how to obtain a key for the safe, as it was not one he had a master to. He dealt with the file cabinet quickly, provided keys and was on his way. He was very quick but thorough, and did a very adequate and knowledgeable job. If I have other lock issues, I will not hesitate to call him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from United Lock Service, LLC
I'm sorry we weren't as prompt as we strive to be. Thank you for the nice report and for your business. Take care!

Evert A.
10/2012
5.0
locksmith, doors
  + 0 more
.
Description of Work: I purchased a Big Deal for $37.50. They came out and serviced my door. I had some additional requests, and they were able to provide me with additional equipment and services, all at a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$37.5

Antje S.
10/2012
5.0
locksmith
  + -1 more
unknown
Description of Work: The locksmith called me to set up a same-day appointment the day after I bought the coupon(Sunday). He was courteous and very much on time. He changed the lock and fixed the door problem in a reasonable amount of time at a pretty good price. He certainly was extremely professional and a pleasure to deal with! He also guaranteed his work! I'd call him again if I had such a problem again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Teena W.
09/2012
5.0
locksmith
  + -1 more
unknown
Description of Work: Keyed three locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet C.
09/2012
4.0
locksmith
  + -1 more
unknown
Description of Work: Enlarged the bolt hole on a gate and a security door so it was easier to lock the door. On price, he said the $35 for a coupon was paid to Angies List, not to him, so I had to pay him an additional $30 on his $105 bill. His work was very good but I thought the price was too high.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela M.
09/2012
5.0
locksmith
  + -1 more
See above.
Description of Work: The gentleman that came to service our locks gave me a couple different options and costs for services. He then got right to work and did a great job...we are very pleased with the way all locks and door handles work very smoothly. I had purchased a whole new system for our front door, but because he easily fixed it, I could return the expensive item.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Carolyn G.
09/2012
5.0
locksmith
  + -1 more
unknown
Description of Work: re-locked entire house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Clancy S.
08/2012
5.0
locksmith
  + -1 more
Totally hassle free!
Description of Work: I used Angie's List coupon and received a great deal. They were able to come the next day, and the gentleman was very professional. He re-keyed two locks AND gave me some great advice. All in all, it was a perfect transaction!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Marci F.
08/2012
5.0
locksmith
  + -1 more
Very good service overall.
Description of Work: Provided very good service in a short amount time. A plus for flexibility and responsiveness, in the face of changingcircumstances.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

TRACI L.
08/2012
5.0
locksmith
  + -1 more
Perfect!
Description of Work: Offered a great coupon, had excellent and speady customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Contact information

10645 N Tatum Blvd Suite 302, Phoenix, AZ 85028

http://www.unitedlockservice.com

Service hours

Sunday:
6:00 AM - 10:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM


Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors,
Mailbox Repair

FAQ

United Lock Service, LLC is currently rated 4.9 overall out of 5.

Sunday: 6:00 AM - 10:00 PM

Monday: 6:00 AM - 10:00 PM

Tuesday: 6:00 AM - 10:00 PM

Wednesday: 6:00 AM - 10:00 PM

Thursday: 6:00 AM - 10:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 6:00 AM - 10:00 PM

United Lock Service, LLC accepts the following forms of payment: Check,CreditCard,Venmo,Zelle
Yes, United Lock Service, LLC offers free project estimates.
Yes, United Lock Service, LLC offers eco-friendly accreditations.
No, United Lock Service, LLC does not offer a senior discount.
Yes, United Lock Service, LLC offers emergency services.
Yes, United Lock Service, LLC offers warranties.
United Lock Service, LLC offers the following services: Lockouts, mailbox locks, mailbox keys, rekey homes, rekey businesses, new locks installed, change locks, panic bars, master key systems, DND keys, security hardware, keyless entry, door closers, car unlock, home unlock, business unlock, rekey commercial locks, repair or replace commercial door closers, door locks, repair safes, open safes, new locks, decorative locks, decorative hardware, broken key extraction, panic bars, smart locks, electronic locks
We do not make keys for vehicles.

Contact information

10645 N Tatum Blvd Suite 302, Phoenix, AZ 85028

http://www.unitedlockservice.com

Service hours

Sunday:
6:00 AM - 10:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM