United Lock Service, LLC

Locksmiths, Doors, Mailbox Repair

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

United Lock Service is proud to have served the greater Phoenix area, including most surrounding cities, for over 17 years. We strive for 100% customer satisfaction on every job. We will work with you to understand your needs prior to starting any job, and we will complete each job with integrity, honesty, and care. We offer competitive pricing and will often beat competitors' quotes. Contact us today to ensure your home is protected and secure. Angie's List Discount: 10% off of total invoice. Must mention discount when calling. Not valid with any other offers. Valid anytime.

Business highlights

18 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Lockouts, mailbox locks, mailbox keys, rekey homes, rekey businesses, new locks installed, change locks, panic bars, master key systems, DND keys, security hardware, keyless entry, door closers, car unlock, home unlock, business unlock, rekey commercial locks, repair or replace commercial door closers, door locks, repair safes, open safes, new locks, decorative locks, decorative hardware, broken key extraction, panic bars, smart locks, electronic locks

Services we don't offer

We do not make keys for vehicles.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Venmo
Zelle

Photos of past projects

Reviews

4.9929 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 351-375 of 929 reviews

Sidney H.
02/2014
5.0
locksmith
  + -1 more
Technician arrived on time and completed all work in about 30 minutes. All new keys worked perfectly.
Description of Work: Rekeyed several deadbolt locks and purchased extra keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Frank D.
02/2014
5.0
locksmith
  + -1 more
Nathan was great. He came in and fixed the locks and gave me an information on how to lubricate them and get away some of the problems. I was very pleased. He was exceptional. He called me and we set up an appointment. It was one of those things where the lock was so frozen, I couldn't open the front door so he got out right away based on my availability and did a very good job. We replaced a lock and he charged me for that but it was a very reasonable amount of money. I would recommend them to anyone who has had problems with their locks. I thought the pricing was very reasonable. The doors continue to work perfectly. I watched how he worked and he explained a lot of things to me and how things work.
Description of Work: I used the "Big Deal" that I purchased for the locksmith services of United Lock Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Ed M.
02/2014
4.0
locksmith
  + -1 more
That was good. We were happy with their job.
Description of Work: I used the Big Deal and locksmith's service of United Lock Service, LLC. They adjusted the lock which was too tight.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$19.99

Angela S.
02/2014
5.0
locksmith
  + -1 more
It went well. He arrived on time to change the locks on short notice.
Description of Work: change the locks on a rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie W.
02/2014
3.0
locksmith
  + -1 more
It went fine but there was a little problem with making the extra key. We had a confusion at the beginning for price. I talked to one person on the phone, he quoted me one price and then when the guy got here he quoted me another price. We had trouble with the door because it works on both sides, there's 2 locks and I didn't like that. He was a nice enough guy but he just wasn't professional.
Description of Work: I used United Lock Service LLC a couple of months ago. They rekeyed all my doors.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$125

Margaret D.
02/2014
5.0
locksmith
  + -1 more
They were on time. They did what they were supposed to do.
Description of Work: I used the "Big Deal" that I purchased for the services of United Lock Service. It changed the locks on my rental property. They changed my locks on my personal home as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Sharane D.
02/2014
5.0
locksmith
  + -1 more
Excellent - professional, responsive, fast. Very impressed.
Description of Work: Changed locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Janice A.
02/2014
5.0
locksmith
  + -1 more
Small job but he was prompt and very professional. I will use them again as needed.
Description of Work: Adjusted poorly operating door locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

joann R.
02/2014
5.0
locksmith
  + -1 more
It was okay. I actually bought 2 services because I didn’t read the fine print on the first one. The first bill was $20 and that was when I bought the wrong service but it was not a big deal. I didn’t have any issues since the service. The thing that I annoyed me was that I couldn’t use the first service that I bought to make up the difference for the second one. But they were fine.
Description of Work: I purchased a Big Deal coupon from United Lock Service to change out the locks on my mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

claudia L.
01/2014
5.0
locksmith
  + -1 more
It went great. The man was really nice and it was a fair price.
Description of Work: I bought a deal for a locksmith service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19.99

Linda K.
01/2014
5.0
locksmith
  + -1 more
Technician was very professional and knowledgeable. Very pleased with service.
Description of Work: Changed all locks in residence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Michelle O.
01/2014
5.0
locksmith
  + -1 more
I had delayed doing this because I thought it would be such a big problem. It was so simple. The guy that came over was really nice and knew what he was doing and in a few minutes the chaos of my doors was gone. I have one key, fits all doors, I'd certainly use them again and I'd highly recommend them. Oh, and the price? Wow, with their special coupon I don't know how they even afforded to do this job. It was really inexpensive.
Description of Work: He changed all the doors to only one key. I think I had two doors in he house that required different keys so that made for three keys that I had to have with me at all times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Mary L S.
01/2014
5.0
locksmith
  + -1 more
According to the young woman who rents the condo, the service went exceedingly well. She gave him a glowing review, which I pass along here. :)
Description of Work: Changed out locks on a condo in Tempe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Jackie C.
01/2014
5.0
doors
  + -1 more
This company replaced a broken latch on the back door of our house. Our back door had been sticking and I was unable to open it at all the morning of the service call. The first locksmith company I called responded with a promise to make it out in 3-4 days. As this was unacceptable in our situation, I called United Lock Service and they were able to fit in a service call that afternoon. We really appreciate their responsiveness!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Tim F.
01/2014
3.0
locksmith
  + -1 more
The locksmith was punctual and did a good job. However, the $19.99 only covered the trip charge. It still cost an additional $135 to replace two locks--and I provided the locks. I could have accomplished the same thing using the yellow pages on any given day.
Description of Work: replaced locks on two exterior doors

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$135

Richard K.
01/2014
4.0
locksmith
  + -1 more
Technician arrived on time and performed the services described
Description of Work: Rekeyed new home

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$110

Brent G.
01/2014
5.0
locksmith
  + -1 more
Re-keyed locks in house, nice guy and did a great job!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOY T.
01/2014
2.0
locksmith
  + -1 more
Once he left, I tried to use the door and the door wouldn't close. He came back in an drilled roughly in the wood. I wasn't so sure he knew what he was doing.
Description of Work: Changed a lock.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$19.99

Andres H.
01/2014
5.0
locksmith
  + -1 more
Perfect, the technician arrived early, never seen that happen before. I wanted a brand new lock which I did not ask for on the phone when I setup the appointment. It was no problem he had one for me and installed it in 15 minutes. Great service!!
Description of Work: Install a new lock on front door and garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Sherri M.
01/2014
5.0
locksmith
  + -1 more
I had anticipated having to replace the entire handle. The repairman showed up quickly and was able to replace just the latch and save me $$$. Thanks for great service!
Description of Work: Fix broken latch on entry door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Dee G.
01/2014
5.0
locksmith
  + -1 more
changed 2 locked that were worn out.
Description of Work: I used United Lock Service, LLC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

John T.
01/2014
5.0
locksmith
  + -1 more
I was able to get an appointment right away--calling about a half an hour prior to their arrival to let me know exactly when they were going to be there. They had more than all of the parts needed to do the job on the truck (we discussed the job over the phone when I made the appointment, and I hadn't decided on the specifics), and completed everything in a very timely fashion. I would definitely call them again.
Description of Work: Replaced broken handle set and added deadbolts to two doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

brad G.
01/2014
5.0
locksmith
  + -1 more
This was my first purchase on Angie's list. I could not be happier. Nate was prompt, professional, polite and friendly. He completed the entire project in 90-120 minutes. That is 16 locks!. I highly recommend United Lock Service
Description of Work: Nate re-keyed 16 locks and installed a security bar on a sliding glass door. All locks WERE hard to use as they were over 35 years old. He lubricated all of the locks and they now function easily and flawlessly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Eric G.
01/2014
4.0
locksmith
  + -1 more
The service was fine, appointment made in reasonable time. Lesson for me that the $20 "Angie's big deal" I paid, was for the trip to my home, only and did not cover any services. I will know in the future to ask what the "deal" includes.
Description of Work: Provider installed a dead bolt and door knob on garage door, came on time, and cleaned up prior to leaving.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$185

Mark S.
12/2013
5.0
locksmith
  + -1 more
Arrived on time, work was done quickly, very friendly
Description of Work: I used "UNITED LOCK SERVICE, LLC"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

10645 N Tatum Blvd Suite 302, Phoenix, AZ 85028

http://www.unitedlockservice.com

Service hours

Sunday:
6:00 AM - 10:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM


Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors,
Mailbox Repair

FAQ

United Lock Service, LLC is currently rated 4.9 overall out of 5.

Sunday: 6:00 AM - 10:00 PM

Monday: 6:00 AM - 10:00 PM

Tuesday: 6:00 AM - 10:00 PM

Wednesday: 6:00 AM - 10:00 PM

Thursday: 6:00 AM - 10:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 6:00 AM - 10:00 PM

United Lock Service, LLC accepts the following forms of payment: Check,CreditCard,Venmo,Zelle
Yes, United Lock Service, LLC offers free project estimates.
Yes, United Lock Service, LLC offers eco-friendly accreditations.
No, United Lock Service, LLC does not offer a senior discount.
Yes, United Lock Service, LLC offers emergency services.
Yes, United Lock Service, LLC offers warranties.
United Lock Service, LLC offers the following services: Lockouts, mailbox locks, mailbox keys, rekey homes, rekey businesses, new locks installed, change locks, panic bars, master key systems, DND keys, security hardware, keyless entry, door closers, car unlock, home unlock, business unlock, rekey commercial locks, repair or replace commercial door closers, door locks, repair safes, open safes, new locks, decorative locks, decorative hardware, broken key extraction, panic bars, smart locks, electronic locks
We do not make keys for vehicles.

Contact information

10645 N Tatum Blvd Suite 302, Phoenix, AZ 85028

http://www.unitedlockservice.com

Service hours

Sunday:
6:00 AM - 10:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM