True View Windows and Glass

Windows, Glass and Mirrors, Doors,

About us

True View is committed to providing outstanding customer service and custom solutions for all your glass and window needs. When you choose True View, you're partnering with a licensed, bonded, and insured glass replacement contractor with an impressive track record. We aim to meet or exceed any expectations you may have by not just providing quality work, but exceptional customer service as well. We'll work with you every step of the way. We’ll listen. We’ll answer your questions. And most importantly, we’ll make sure that the job we do for you is done right.

Business highlights

25 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Glass replacement, window & patio/sliding glass door replacement and installation, bug & sun screens, frameless/custom shower enclosures, shower & tub enclosures, custom tabletops, storefronts, window repair, glass repair, 24/7 emergency board up services.

Services we don't offer

Auto Glass.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.6426 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
5%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 401-425 of 426 reviews

Kelly C.
06/2013
5.0
replacement windows
  + -1 more
They diud a good job
Description of Work: Fix a window

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

STEPHEN M.
04/2013
5.0
replacement windows
  + -1 more
Very well.
Description of Work: We had the top part of a double hung dual pane aluminum window replaced. The gentleman who initially came and measured (Ben) was also one of the two installers who replaced the window. Both gentlemen were personable and they cleaned up after themselves. They were also more than $100.00 less than another quote we received and $70.00 less than a third quote we received. I am now looking at having them install a new shower door for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$228

Vince K.
04/2013
5.0
replacement windows
  + -1 more
unknown
Description of Work: Deal was for labor only. I found another company that beat their price.
Rating CategoryRating out of 5
Yes, I recommend this pro

Amanda C.
04/2013
5.0
replacement windows
  + -1 more
Great job
Description of Work: Great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Julie L.
04/2013
5.0
replacement windows
  + -1 more
Great
Description of Work: We needed to replace our bathroom window as the seal was broken and fogging up. True View window was so easy and professional to work with - they came out quickly and installed quickly to accomodate the time crunch that I was in. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry H.
03/2013
3.0
replacement windows
  + -1 more
unknown
Description of Work: I called for them to replace the glass in a kitchen window. They said I would have to replace the whole window and sent me a quote, but they said they would have to order it from the manufacturer and wouldnt be able to install for at least 3 weeks. I need this a lot sooner.
Rating CategoryRating out of 5

Doug S.
03/2013
2.0
replacement windows
  + -1 more
See above
Description of Work: Rock thrown through front window and we called Trueview because of their Angie's List high marks . First quote was $330.00 approximately. Than I told them I have an angie list coupon (order #539870) for $99 window replacement and they said no problem and they came out and measured and the installer David Stout called into the office to give them measurement and glass particulars. They came out 1 week later 1/14/13 with new glass. The glass brought out did not match our front windows. I told the installer we are leaving town for 3 weeks and need the wrong glass installed until we got back. There was not enough time before we left to remanufacture another glass. The installer put the wrong glass in as we could not leave town with front glass shattered. After our trip on 2/11/13 Trueview came back out this time with the right glass but they handed me an additional bill for $190.88. I gave them a personal check. It appears to me we had to pay the extra $190.88 for their mistake. I chose not to get into a discussion about it. The $99 window replacement turned into $99 we charged to our credit card plus an additional $190.88 personal check or $289.88.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$289.88

Tom G.
03/2013
5.0
replacement windows
  + -1 more
ill use them agin
Description of Work: A quote over the phone was given based on my measurements of the window glass to be replaced, But to be sure they sent a technition to get exact dimensions, price never changed from quote, once the glass arrived after order, replacement was easy and fast, I will use them again if needed, a great experience on the phone and with the instalation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Aaron B.
03/2013
4.0
replacement windows
  + -1 more
unknown
Description of Work: I have a garden door and the glass needs to be replaced. I called this company and got an estimate to replace the double pane glass over the phone. I had every intention of using this company for the repair and I'm sure they do great work based on their reviews. However, after they came out to measure they let me know that the glass is a type that cannot be fixed and that the entire door must be replaced. I am taking their advice and will be replacing the door. I only wish that they would have come out to measure and view the job first before I had to buy the $99 coupon.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary A.
02/2013
5.0
replacement windows
  + -1 more
Great
Description of Work: Repaired a window that was broken. It would not stay up. Arrived on time, ordered part, returned about a week later installed part, window works great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tonja K.
02/2013
5.0
replacement windows
  + -1 more
It went great.
Description of Work: They fixed a cracked window in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Barbara C.
12/2012
5.0
replacement windows
  + -1 more
unknown
Description of Work: scheduling was a challenge. it took a couple of times to get it right. the office staff were very professional and helpful the repair tech was honest and upfront. a good experience.
Rating CategoryRating out of 5
Yes, I recommend this pro

Denise W.
12/2012
5.0
screen repair, replacement windows
  + 0 more
pi
Description of Work: Several of our window screens were either broken or there wer some missing. We replaced 5 of them, definitely would recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Edward S.
12/2012
5.0
glass repair, replacement windows
  + 0 more
see above
Description of Work: Getting ready to sell home and a bird broke safety glass by upstairs bathroom. They came out day I called to give me an estimate and order glass. When it was in they proceeded to do an excellent job fixing it. They were timely, professional and would use them again without a doubt when needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Richard C.
12/2012
5.0
replacement windows
  + -1 more
great
Description of Work: I scheduled them to replace a broken window pane and asked them to call me prior to arrival as the repairs were on a house that I was repairing for a friend and I needed time to get there so i could met them. The guy must have arrived early because when I showed up,the repair was completed. No muss no fuss. An excellent experience overall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Alan A.
11/2012
5.0
glass repair, replacement windows
  + 0 more
Excellent service
Description of Work: Replaced a broken window pane of glass

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tedd G.
10/2012
5.0
replacement windows
  + -1 more
.
Description of Work: From start to finish, top notch! Shelly was helpful from the first phone call. Wanda had no problem rescheduling my install date and was extremely accommodating. Adam, the installer, was puctual, professional and helpful. I 'm extremely happy with the service I received.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Randi T.
09/2012
5.0
glass repair, replacement windows
  + 0 more
Use them
Description of Work: glass in upper window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from True View Windows and Glass
[member name removed], Thank you for recommending other Angie's list subscribers use us in your comments. We appreciate your business.

Linda F.
09/2012
5.0
glass repair, replacement windows
  + 0 more
They did a great job.
Description of Work: I purchased a big deal for $89 for Window Glass Replacement!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Veronica N.
09/2012
5.0
replacement windows
  + -1 more
good
Description of Work: happy with service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$140

Response from True View Windows and Glass
[member name removed], thank you for choosing to your our services. We appreciate your business.

Wendy J.
08/2012
5.0
glass repair, replacement windows
  + 0 more
See above.
Description of Work: I had a glass panel in our arcadia door replaced because the seal on the double pain had broke and there was fog in it. It looked as if it had not been cleaned in years but it was all on the inside of the glass. I used a deal on Angies List for True View to come out for an estimate. It was the same amount another company had given my husband but we would have to take the glass panel to them. It took only one week from estimate to install. David, service technician, came out to install, he was early and they called to tell me he would be. He did a great job and even cleaned the entire arcadia door and turned my handle around because it was backwards, we didnt even know it. I will have True View come back to do other windows in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from True View Windows and Glass
Thank you for writing this review. We really appreciate your business. David is a great technician. Going the extra mile for our customers just comes second nature to the True View team.

Joan S.
08/2012
5.0
glass repair, replacement windows
  + 0 more
The process was painless.
Description of Work: We needed two sash windows repaired in a new house. The company sent someone out promptly to make an estimate, and the repairs were done efficiently and professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from True View Windows and Glass
We are happy you thought the process was painless. We know that sometimes home repairs can be stressful. We try our best exceed your expectations. We hope you will us our service again should you need us.

Gary H.
07/2012
5.0
replacement windows
  + -1 more
All went well!
Description of Work: Great work and customer support!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from True View Windows and Glass
Thank you for your business.

Ellen P.
07/2012
5.0
glass repair, replacement windows
  + 0 more
It was great - see above.
Description of Work: I have a large arched front window that was cracked. TruView gave me a very reasonable estimate for the replacement. When the 2-man crew came over, they were prompt and quickly completed the job. As I had scheduled another appt and needed to leave, they accommodated me by finished the work inside first so I could lock the house up. They did a good job of cleaning up and I'm very pleased with the new window and the installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from True View Windows and Glass
We really do our best to not only provide you with quality products but to also accommodate your schedule. We train our technicians to be friendly and flexible.

Andrew C.
04/2011
5.0
replacement windows
  + -1 more
Great job!
Description of Work: Realigned sliders as home as settled. I wish all the fix it people who came to my home were this good!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Contact information

2222 E JONES AVE, Phoenix, AZ 85040

https://www.trueviewglass.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
330969
Trade License Locale
Arizona
Trade License Authority
Arizona: Contractors
Trade License Expiration
10/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Glass and Mirrors,
Doors,
Screen repair,
Window Tinting,
Egress Windows,
Kitchen and Bath Remodeling,
Glass Block

FAQ

True View Windows and Glass is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

True View Windows and Glass accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, True View Windows and Glass offers free project estimates.
Yes, True View Windows and Glass offers eco-friendly accreditations.
Yes, True View Windows and Glass offers a 5% senior discount.
Yes, True View Windows and Glass offers emergency services.
Yes, True View Windows and Glass offers warranties.
True View Windows and Glass offers the following services: Glass replacement, window & patio/sliding glass door replacement and installation, bug & sun screens, frameless/custom shower enclosures, shower & tub enclosures, custom tabletops, storefronts, window repair, glass repair, 24/7 emergency board up services.
Auto Glass.

Contact information

2222 E JONES AVE, Phoenix, AZ 85040

https://www.trueviewglass.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM